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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,460 Reviews

1,460 Reviews of Zeigler Honda of Racine - Service Center

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March 10, 2025

Great experience! Above average in my opinion! I wouldn't bring my vehicles anywhere else. More

by itypicallyforget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovin Kalappurackal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Zeigler Honda of Racine responded

Thank you for entrusting your vehicles to us at Zeigler Honda of Racine. We appreciate your support and look forward to serving you again.

March 07, 2025

I will share my experience w this organization customer service quality and quality of service. Thank you More

by fiftycentraise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Zeigler Honda of Racine responded

Thank you for taking the time to share your experience. We appreciate your feedback and wish you well.

March 07, 2025

Don't go on a Friday way too many people there. Took my truck in for a recall passenger seat sensor, he never assembled the seat belt lap harness correctly. Took it out Saturday morning got come ov More

by robert.johnson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prince Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Zeigler Honda of Racine responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about the time taken for the recall to be done by our Service Team, as well as the seat belt lap harness assembly. Please reach out to me directly so we may discuss this further. Sincerely, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

March 06, 2025

Went in and everything was efficiently done - not much interaction was a recall Waiting room comfy with coffee More

by helenannladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 06, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience at Zeigler Honda of Racine. I'm glad to hear that the process was efficient and that you found our waiting room comfortable.

March 06, 2025

Clean place and organize , nice people , but they need to tone down a notch with asssessing car parts that they recommend, which I think too excessive and pricy! More

by HUBERTJCHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Whittaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Henderson
Mar 07, 2025 -

Zeigler Honda of Racine responded

Thanks for sharing your thoughts. We appreciate the feedback and will look into how we assess car parts at Zeigler Honda of Racine. Take care.

March 06, 2025

Just had service and noticed surcharge on the payment - for using a credit card. WTH? Third strike with this place. Won’t be back. More

by Dissatisfied
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management overall
Mar 07, 2025 -

Zeigler Honda of Racine responded

Hello, We truly value your feedback here. I would like the chance to speak with you about your recent experience with our Service Department regarding a surcharge for the use of a credit card. It would be much appreciated if you would kindly contact me directly at a time that works best for you. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

March 02, 2025

The service was easy to schedule. They also reminded me that I had a recall due and offered to include the work during the service visit. Our service writer was great - thank you! More

by MIKE@LILEK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Conforti
Mar 03, 2025 -

Zeigler Honda of Racine responded

Thank you for sharing your experience at Zeigler Honda of Racine. It's great to hear that our team could assist with scheduling and recall notification. We're glad the service writer met your expectations.

March 02, 2025

Prince Jones Was Excellent at what he does too, Took care of my approval of my Tire with the Extended Warranty & Tire Proctection. & got mechanics Performed at Best Replacing my Tire. Treated me with Respect More

by LAZAROJOSE682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Zeigler Honda of Racine responded

We're pleased to hear you had a good experience with our team at Zeigler Honda of Racine. We're glad they handled the tire replacement and warranty process efficiently. Thank you for your feedback.

March 02, 2025

Fast and easy. Great service. Would tell my friends very polite and easy to talk too More

by toddpolzin88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Zeigler Honda of Racine responded

We appreciate your kind words about our team at Zeigler Honda of Racine. Wishing you many enjoyable miles ahead.

March 01, 2025

Very clean nice customer service the waiting wasn't bad tells you thoroughly what's going on with your vehicle More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venicia
Mar 01, 2025 -

Zeigler Honda of Racine responded

We appreciate your feedback and are glad our team could assist you during the visit to Zeigler Honda of Racine. Feel free to reach out if you need any further assistance.

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