Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Zeigler Honda of Racine - Service Center
Mount Pleasant, WI
1,506 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,506 Reviews of Zeigler Honda of Racine - Service Center
Sort by
May 18, 2025
When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually fixed. They just took $5k from me. Called them again and they start guessing about what’s wrong… They fix the spark plugs and then suddenly my car is in worse shape than it was originally-like they messed it up! After calling the service manager repeatedly, I finally heard back. He said my car was dead from the start… but I never got an apology. Then they gave me three options, 1 I only get $6k towards trade in, 2 the try to clean the engine to fix the problem, or I finally get my money refunded and car towed back home… We got it towed home, now worse than before. Not trusting them again to fix my cars. More
by looloobell56
Verified Customer
May 17, 2025
Very clean and maintained shop. Knowledgeable, professional, polite and courteous staff. Quick professional maintenance technicians. Knowledgeable, professional, polite and courteous staff. Quick professional maintenance technicians. More
by Kratzer.toby
May 17, 2025
Excellent and prompt service. Technician was courteous and explained the results of the service at conclusion. Technician was courteous and explained the results of the service at conclusion. More
by mkadow8578
May 16, 2025
Venicia is very courteous and very easy to work with. Highly recommend her as a service advisor! Highly recommend her as a service advisor! More
by ff24x7
Employees Worked With
May 16, 2025
I went in for an oil change and that was it. I got charged for a tire rotation for $20 which I did not approve. But I did not see it on the bill until I got home because I was in a hurry. Just a I got charged for a tire rotation for $20 which I did not approve. But I did not see it on the bill until I got home because I was in a hurry. Just another deceptive tactic.. so I gave your dealership/service department a one out of 10 More
by John
Employees Worked With
Unknown
May 15, 2025
Appointment was easy to get to have recall performed. Car was ready when promised and washed. Very good customer follow up & service. Car was ready when promised and washed. Very good customer follow up & service. More
by fordelms100
Employees Worked With
May 14, 2025
Ziegler Honda of Racine is my one-stop-shop of choice for all things automotive. From the moment I talked with Jesse about the car I wanted to that first maintenance check-in, Ziegler treats its customers wi all things automotive. From the moment I talked with Jesse about the car I wanted to that first maintenance check-in, Ziegler treats its customers with courtesy, respect, and professionalism. More
by crusher-37-breaded
May 14, 2025
Overall I’m happy with the quality of service I receive at Ziegler. This particular visit I waited at the dealership during my service. I was told that the services that I requested be performed, as wel at Ziegler. This particular visit I waited at the dealership during my service. I was told that the services that I requested be performed, as well as the scheduled maintenance that the service department rep indicated were due on my car would take 1 1/2 to 2 hours to complete. I waited over 3 hours and 15 minutes. I was also informed by the service department rep after my car was complete, that they would take off an additional $50 for having added the additional services that I agreed to. I checked out, and when I got home I looked at my bill. There was no additional $50 taken off. Guess that’s on me to add it all up when I’m doing the checkout to verify what they tell me is actually being given. For those 2 reasons, this particular appointment doesn’t receive the ratings that I would typically give Ziegler. More
by JRFARRJR
May 14, 2025
Venicia Sides is friendly, knowledgeable and courteous to her customers. She knows her products and is easy to work with. her customers. She knows her products and is easy to work with. More
by KSIDES
Employees Worked With
