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Zeigler Honda of Racine - Service Center

Mount Pleasant, WI

4.6
1,248 Reviews

1,248 Reviews of Zeigler Honda of Racine - Service Center

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November 13, 2024

After a small but annoying accident, Venicia got me into the service dept. and out again in an hour. Always get excellent service by friendly folks.] More

by CCUSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venicia Sides
November 13, 2024

Good service, friendly staff. Not pleased that they added a 3% charge to credit card use. Some repairs can get expensive and who carries checks or cash for big repairs. More

by Nordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

We worked with Zack in the service department and he was very helpful! Thank you Zack and your Honda team! More

by Paul Leonardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Zeigler Honda of Racine responded

Our team always appreciates hearing such positive feedback. So glad Zack could assist you, enjoy your day!

November 11, 2024

It was an oil change visit. It was taken care of in a short time. No problems More

by JHANSER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Zeigler Honda of Racine responded

Appreciate your feedback. Zeigler Honda of Racine is glad to provide efficient service.

November 10, 2024

Great experience with leasing and buying our vehicle. Will be back for future car shopping and vehicle servicing. More

by Mcfar010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Bilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Zeigler Honda of Racine responded

Zeigler Honda of Racine appreciates your feedback. Our team looks forward to helping you with any future vehicle needs.

November 09, 2024

Prince was an excellent person to work with as he delivered more than even promised the car was ready and in good condition well before he said, it would be ready. I was also provided a loaner which More

by KBRENNEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Zeigler Honda of Racine responded

Thanks for your review of Zeigler Honda of Racine. We're happy you had a positive experience with our team and are glad the loaner was helpful.

November 08, 2024

It would be nice if they would call the customer when their vehicle is done instead of the customer having to keep calling back. More

by KEITHLEENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Zeigler Honda of Racine responded

Hello, Thank you for informing us about your recent visit with our Service Team. We want every customer to have a positive experience and I would like the chance to discuss the level of communication that you received regarding the status of your vehicle. Please contact me at your earliest convenience. Best, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

November 07, 2024

The staff was courteous, professional, and I felt appreciated as a customer. Although there was a delay servicing my vehicle Tim made me feel confident the work being performed was of the highest qua More

by JeanD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Zeigler Honda of Racine responded

I'm glad to hear you felt valued at Zeigler Honda of Racine. It's wonderful that our team's professionalism stood out and that your satisfaction with both sales and service remains high. We look forward to serving you again!

November 05, 2024

My review has been updated. Our issue with our vehicle is being addressed by Brian, the service director. Very happy with the support that he provided. More

by jbcdelso
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

We discover some damage on our new 2024 Honda Odyssey that we have photographic evidence of it existing prior to us taking delivery. We took delivery on 6 June 2024, and this issue has yet to be resolve More

by jbcdelso
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Zeigler Honda of Racine responded

Hello, Your feedback is taken very seriously here. I would like the opportunity to speak with you about your recently purchased vehicle from our Sales Team regarding the subsequent wait time that you have encountered and the quality of communication for a repair on your 2024 Honda Odyssey. It would be greatly appreciated if you would kindly contact me directly at a time that works best for you. Thank you, Maggie Sewell Customer Relations Manager 262-898-2900 maggiesewell@zeigler.com

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