Zeigler Honda of Racine

It was great they never disappoint Terry was amazing Terry treated my girls like family and no one had ever done that Terry treated my girls like family and no one had ever done that More

It was great they never disappoint Terry was amazing Terry treated my girls like family and no one had ever done that Terry treated my girls like family and no one had ever done that More

The telephone was answered when I called. Tim Cameron gave me an upfront estimate about the amount of work that they had a the time and a reasonable timeline to help me plan the best time to Tim Cameron gave me an upfront estimate about the amount of work that they had a the time and a reasonable timeline to help me plan the best time to bring my car in. The first thing that I noticed when I got there was how clean everything is. I was running late and my first encounter with an employee (outside of the main entrance) was very positive; a kind greeting and inquiry about how I could be helped. He immediately jumped into action to get me where I needed to be. His courtesy, respect, responsiveness, and kindness were repeated with every employee encounter that I had (as well as the behavior that I observed when they were interacting with other customers). My service advisor--Tim Cameron was amazing. He was kind, respectful, and attentive. He was an excellent listener and helped me get the repairs that I needed as well as explaining what the car would eventually need so I could plan my schedule and budget for future maintenance. The waiting room was clean, had good light, and enough places to sit. There was a courtesy hot beverage/s machine. There were two TVs playing which I didn't care for because I prefer less sound and not more-- but nothing is perfect. I was not aware of Ziegler's existence until I made an intentional search for a Honda Dealership and Service Center. I felt like I struck gold. The service was excellent and seemed reasonably priced (with the little that I know about these things). I am so glad that I have found a place that I can go to that I trust that my care will be well taken care of and where I will be treated well. It is so refreshing to go to a place where the staff seem to really care about their work and look like they enjoy and appreciate doing a great job. The car wash at the end was the "Cherry on top". More

Service and sales good The dealership all around is good I can't complain Very good I can't complain Very good More

They got me in right away and kept me informed. Waiting room was comfortable with plenty if room. Waiting room was comfortable with plenty if room. More

Good service , clean place and polite people I will try to be in your dealer for upgrade I love you place to be in your dealer for upgrade I love you place More

Laying about price and running my credit 4 times without my permission at the end, no help at all 5 hrs wasted for nothing. He told me he would let me know for a final price or answer. I'm still waiting. my permission at the end, no help at all 5 hrs wasted for nothing. He told me he would let me know for a final price or answer. I'm still waiting. More

The service took a little longer than I expected however Miguel and Prince kept me informed throughout the process Miguel and Prince kept me informed throughout the process More

Service was excellent Everyone was extremely kind and very helpful Prompt and quick service Thank you for your service very helpful Prompt and quick service Thank you for your service More

Great dealership. But first oil change was way too long. 2-1/2 hours for oil change is way too long. And no one came to me for any updates as I waited. Need to keep ta But first oil change was way too long. 2-1/2 hours for oil change is way too long. And no one came to me for any updates as I waited. Need to keep tabs on that. More