Zeigler Honda of Racine

Buyer Beware!!!! Buyer Beware if you got to Racine Honda!!! I recently found a 2012 Honda Civic on their website that caught my attention. We had several discussions w Buyer Beware if you got to Racine Honda!!! I recently found a 2012 Honda Civic on their website that caught my attention. We had several discussions with a salesman, James Leipski, who repeatedly told us about the car's excellent condition. We agreed to tentative terms and paid a $500 deposit to hold the car. We drove an hour to the dealership for a test drive, inspection, and the purchase. After a test drive, the manager (Eric) hastily asked us if we wanted to purchase the vehicle which I thought was odd having not inspected the vehicle. I asked for them to pull the car into a service bay so that I could look it over. I realize used cars are used and not perfect but after a few minutes noticed the car had hail damage with hundreds of ping marks on the trunk lid, roof, and hood. The damage was somewhat subtle but obvious under the light of the service bay. I brought the damage to the attention of the manager who then became irritated and rude after I told him that we were not interested in the vehicle. Honda makes an excellent vehicle but I would not trust Racine Honda. As noted by the manager, these vehicles are inspected from head to toe before being sold on their lot. If so, they were aware of the hail damage. Is it too much to ask for Racine Honda to be honest with a potential customer??? I rarely take the time to comment on issues but my interaction with Racine Honda was over the top. Take my advice...go elsewhere. More

Service Dept Scammers This was my first visit to Racine Honda and it will be my last. I took my car in for an oil change and was told I needed rear brakes and new rotors NO This was my first visit to Racine Honda and it will be my last. I took my car in for an oil change and was told I needed rear brakes and new rotors NOW and rear differential service for a cost of $434.95. I took my car for a 2nd opinion and was told I still had 50% left on my front and back pads. This makes me wonder if they even changed my oil! Good way to lose a new customer and get a bad review. More

No Service I bought a 2015 Honda Accord the end of May and purchased Auto Start and a coating for the front end of the car to minimize nicks etc. It was to be a I bought a 2015 Honda Accord the end of May and purchased Auto Start and a coating for the front end of the car to minimize nicks etc. It was to be about 2 weeks before I would get a call to bring the car in for these installations. Here is is 3 months later and I am still waiting for that call to have the parts and service that I already paid for installed. They were all friendly and attentive when I was there buying but follow up and service are non existent. More

Chrysler 200 Thanks again Mark & Racine Honda And Josh for my new Chrysler 200 but most important Mark for his customer service and experience. These guys are a gr Thanks again Mark & Racine Honda And Josh for my new Chrysler 200 but most important Mark for his customer service and experience. These guys are a great team thanks for putting me in my new car! More

thanks, Racine Honda From Ellie, As always, the employees at the new Racine Honda do a great job making me feel important and that they are there to help me out. Just ne From Ellie, As always, the employees at the new Racine Honda do a great job making me feel important and that they are there to help me out. Just needed an oil change; walked in and had an appointment for an hour later. Friendly service department - I enjoy a setting where all the employees are smiling. The gals in the billing office are friendly and helpful. Thanks, Racine Honda; you are great. James - I appreciate you reminding me to check the oil life because I get busy. More

They let one get away!! The Racine Honda sales team made numerous promises to me but never followed through with any of them. In the end, they let me walk out the door with m The Racine Honda sales team made numerous promises to me but never followed through with any of them. In the end, they let me walk out the door with my refunded down payment and never made any follow up calls to see if I had purchased a new car somewhere else. These large auto group ownerships like Racine Honda just don't have the customer service or staff to close the deal. More

great deal and service James helped me pick out the perfect car for me. Im a college student who desperately needed a new car and he found the best one for me. Extremely ni James helped me pick out the perfect car for me. Im a college student who desperately needed a new car and he found the best one for me. Extremely nice, worked with my class and work schedule. I definitely recommend going here and speaking to James. The vehicles are great, fair prices, and you dont feel rushed though the first car they pick for you is normally the one that fits you More

Kevin cAme through for me Totaled my car ;( went into racine honda to get paid out of warranty . I really was not in a big hurry and new exactly what I was wiling to pay for a Totaled my car ;( went into racine honda to get paid out of warranty . I really was not in a big hurry and new exactly what I was wiling to pay for a car and how much I wanted my payments to be. Liked a couple cars at Racine Honda but I promised myself that I was shopping. Spent one day all over. The car I fell for was at kenosha Honda, some hours later I walked out on them sick to my stomach . What a racket they have going on over there. My next fav was in west allis, but I really wanted to stay local and I really liked Kevin at Racine Honda. As luck would have it Kevin got ahold of me the next morning with a car that just came in a trade. He must have really been listening because he matched me to a car beautifully. Through the whole process Kevin was great. Even brought us something to drink. Soooo glad kenosha honda failed to screw me over . I ended up with a better car, much better price and worked with some really great guys. The finance man " Amos " was very easy to work with. A process I dread was pretty easy here. Thanks guys. Kim Nikolaus More

Stay Away, Don't believe a word they say. Got an email with a price after looking at truecar. Talked with them twice about the price to make sure there were no hidden got ya's. After agreeme Got an email with a price after looking at truecar. Talked with them twice about the price to make sure there were no hidden got ya's. After agreement on the price went to drive and buy the car. Drove the car and said I would buy it. Then the price jumped $1000.00. Sleaziest car buying experience, I have ever had. More

Not sure what is needed here I visited at least seven dealerships will searching for a new Honda Crosstour. The level of customer service and friendliness at the Racine Honda far I visited at least seven dealerships will searching for a new Honda Crosstour. The level of customer service and friendliness at the Racine Honda far outshine the other dealerships! Here us why --- When it became evident I would not be able to afford my dream "new" car, Reno and Scott put their heads together for me! A used cross tour with all the bells and whistles that I was dreaming of happen to be traded in and what did they do? They thought of me immediately & set the stage to surprise me. The end of the story, of course, is the beautiful car in my garage. This is my very first dealership experience were not only will I go back again but I will recommend them to others. More