Zeigler Honda of Racine

Outstanding Customer Service Over the years I have dealt with some good and some poor dealerships. This is one of the great dealerships in the area. First, they had the Toyota Sie Over the years I have dealt with some good and some poor dealerships. This is one of the great dealerships in the area. First, they had the Toyota Sienna I found on their web page available for a test drive. Many dealerships post a picture of a great deal but that all there is, a picture. Not at Racine Honda, they had the vehicle and sent an email letting me know it was still available. The 2016 Sienna was in immaculate shape. Inside and out, this van was very clean. The engine compartment looked like it just rolled off the assembly line. This tells me the service department is on top of their game. Eduardo was my sales person. He listened to what I needed and had the van ready for a test drive within minutes of arriving. He did not use high pressure sales techniques, he just answered my questions and let me drive. Eduardo was personable, professional and efficient. Next, I had a 2013 Ford F150 that I traded in. I was given a very fair deal on my trade in. The manager took into consideration the maintenance and improvements I had done to the truck. I found the manager to be very professional. Olivia walked me through the financial paperwork and was pleasant and efficient. It was by far the best experience I had with the financial side of a vehicle sale! Finally, the entire experience took less than 3 hours. Everyone at Racine Honda works as a team. They care about their customers and will bend over backwards to get what you need. Well done Racine Honda! More

Great experience All of the staff we met were very friendly and helpful. Did not feel pressured and everything went smoothly. Best car buying experience so far. All of the staff we met were very friendly and helpful. Did not feel pressured and everything went smoothly. Best car buying experience so far. More

Roof rack installing details neglected This dealer was attempting to provide adjustable roofracks, since the Honda racks that were sold when I bought the vehicle two months ago - were not. This dealer was attempting to provide adjustable roofracks, since the Honda racks that were sold when I bought the vehicle two months ago - were not. Although, they had to purchase non-Honda racks to install, the details of the installation (measurements) were terrible.. The racks were out of alignment by over three (3) inches - and out of parallel by nearly two (2) inches. More

Good Service Excellent job. The sales service personnel and management really helped my son and myself feel accommodated. Highly recommend their service personnel Excellent job. The sales service personnel and management really helped my son and myself feel accommodated. Highly recommend their service personnel, because they seemed very competent and friendly. More

Professional, efficient-/great The title is a sufficient review. Our Accord was fully examined, a recall finalized, and the oil was changed. All was accomplished and explained. Done The title is a sufficient review. Our Accord was fully examined, a recall finalized, and the oil was changed. All was accomplished and explained. Done. More

General Service Second time bringing my HR-V in for routine service and very happy with results. The team takes good care of their customers and with in a timely mann Second time bringing my HR-V in for routine service and very happy with results. The team takes good care of their customers and with in a timely manner. More

Very Pleasant Experience The oil change and tire rotation was done in a very timely manner and Brian is a very pleasant person to deal with. His computer was down and he was v The oil change and tire rotation was done in a very timely manner and Brian is a very pleasant person to deal with. His computer was down and he was very apologetic, although it certainly wasn't his fault. More

Car Buying Gracie Carrasco was our saleswoman when we bought our 2017 Kia Forte LX. We had 7000.00 to spend and were looking for an older vehicle. We weren't pla Gracie Carrasco was our saleswoman when we bought our 2017 Kia Forte LX. We had 7000.00 to spend and were looking for an older vehicle. We weren't planning on spending over that amount. She escorted us around the entire lot looking at vehicles. We found a Honda Civic and the Kia. I liked the room and comfort of the Kia and we made an offer. Frank Pelini was extremely rude with comment "you're not going to get it for that". We were able to come to an acceptable prrice .When my wife went to ask Frank a question he asked "what are you doing" as she stood in the doorway waiting to be acknowledged. He wasn't forth coming. Craig and Gracie were the only reason we purchased here. Craig made our requests happen, the Amos was very accomodating in getting us financed and with an extended warranty, which we never purchased before. More

Oil change and tire rotation I stopped in an hour early for an oil change and tire rotation hoping for the best and I wasn't disappointed. They happily got me in and saved me a t I stopped in an hour early for an oil change and tire rotation hoping for the best and I wasn't disappointed. They happily got me in and saved me a trip from running across town. More

Front bearing replacement I was given a loaner car as one bearing was not arriving until the next day. Staff was friendly and answered my questions. Thank you!!!! I was given a loaner car as one bearing was not arriving until the next day. Staff was friendly and answered my questions. Thank you!!!! More