Zeigler Honda of Racine

Excellent reps Excellent experience they worked with me until they found me a vehicle that fits my need they made options that works for me instead of letting me l Excellent experience they worked with me until they found me a vehicle that fits my need they made options that works for me instead of letting me leave without a car More

5 Star Service I came in for service but without being pushy I drove off with a brand new CR-V for myself. This is my third purchase a Racine Honda and after countl I came in for service but without being pushy I drove off with a brand new CR-V for myself. This is my third purchase a Racine Honda and after countless visits I'm never disappointed in their service. More

Terrible They suggested a ton of services and failed to notice several easy things. I went in for a rotation and oil change. Nice enough greeting and clean fac They suggested a ton of services and failed to notice several easy things. I went in for a rotation and oil change. Nice enough greeting and clean facilities. Quick check in. Told them upfront I did not want anything but the oil change and rotation. Took 2 hours for that! I was the only car I saw come in during that time. They came out to suggest new tires, battery, air filter, etc approx $1000 of add ons. I had already told them I didn't need that. I got so frazzled by the high pressure sales tactic and the long wait that i forgot to ask about the wipers. Sure enough despite the though and exhaustive inspection the wipers were still shot. Probably a good thing because the consistent overpricing would have had me pay $100 dollars for them. Terrible. Never going to Racine Honda again. More

Oil change People here are nice and helpful. When I needed additional help James took his time to find out and answered my questions he went out of his way to People here are nice and helpful. When I needed additional help James took his time to find out and answered my questions he went out of his way to help me. I really appreciated his kindness More

Routine maintenance The person who helped me was very efficient and proactive. She gave me a list of what will be needed at my next visit so I wouldnt be shocked when I c The person who helped me was very efficient and proactive. She gave me a list of what will be needed at my next visit so I wouldnt be shocked when I came in since there was quite a few things which will be needed. I appreciated that very much. More

Good Customer Service Hi! Purchased a car last weekend and I have no complaints! Thank you for the fast service! I will definitely come back again in the future. Hi! Purchased a car last weekend and I have no complaints! Thank you for the fast service! I will definitely come back again in the future. More

Fit me in Sam fit me in after a miscommunication of what day and time I was scheduled. Thanks Sam! I appreciate the consideration and opportunity to get my Ac Sam fit me in after a miscommunication of what day and time I was scheduled. Thanks Sam! I appreciate the consideration and opportunity to get my Accord serviced in a pinch. More

I found what I wanted very quickly but financial dept <-1 I knew and found the vehicle that I was going to purchase very quickly. Within 15 mins. After haggling with the management, I did make the decision I knew and found the vehicle that I was going to purchase very quickly. Within 15 mins. After haggling with the management, I did make the decision to purchase the vehicle that afternoon. NEW 2018 Honda CR-V. Black. I contacted the sales rep and asked him to please clean and detail the vehicle, as I would take delivery that evening after work. He said that of course he would. When I arrived, the vehicle was washed. However, that was the extent to which it was cleaned. Water spots everywhere, ALL widows were very bad with places that the stickers were and smudges, hand prints etc. Needless to say, I am disappointed in the way that this was handled and I am not the only person with this issue. My father purchased a new Ridgeline, a few months ago. Unfortunately, this was exactly the same case. He came in to take delivery, after asking the sales associate to please detail the vehicle before pick up. As in my case, all they did was merely wash it quickly. The same issues were present then and are still prominent in your dealership. Disappointing at best. This needs and should be addressed with the staff. More

Blown fuse diagnostic cost $225 Brought car in to have a new key reprogrammed. Was told that key cannot be programmed. Must purchase new Honda key. That key didn’t work either. Turns Brought car in to have a new key reprogrammed. Was told that key cannot be programmed. Must purchase new Honda key. That key didn’t work either. Turns out, just a fuse was blown and the original key worked. I paid $225 to diagnose a blown fuse. That blows my mind. Sam said “it took the mechanic a few hours to diagnose and that the mechanic actually wanted more time than I was billed”. What a line. A couple hours for a fuse? No thanks. Won’t be back. More

The service is handled professionally. The service man Zack #4384 is so kind and he put mind at ease as to what I was going to have to pay and which tires are going to be reasonable for me. The service man Zack #4384 is so kind and he put mind at ease as to what I was going to have to pay and which tires are going to be reasonable for me. I’m always so impressed by all the the people that work at the dealership . I’d recommend this dealership to anyone and I do tell all my friends. More