Zeigler Honda of Racine

Oil change I think her name was CJ, and she was direct, answered all our questions. Upbeat, and included our air bag problem in with our oil change, even though I think her name was CJ, and she was direct, answered all our questions. Upbeat, and included our air bag problem in with our oil change, even though when I made the appointment I was told there was not enough time that day, she got it done. More

airbag recall I feel Honda should reimburse the customer for having to bring a vehicle in for a recall fix. This cost me time, mileage and gas to get a Honda proble I feel Honda should reimburse the customer for having to bring a vehicle in for a recall fix. This cost me time, mileage and gas to get a Honda problem fixed. This dealer used to at least wash the car brought in for service - no more. More

Comfortable car buying experience When my wife and I arrived for our scheduled visit to Racine Honda to look at a CRV , we were greeted at the door by Payton Cruz who offered us a refr When my wife and I arrived for our scheduled visit to Racine Honda to look at a CRV , we were greeted at the door by Payton Cruz who offered us a refreshment and quickly worked to understand our needs and get us into the car we came to see. They had the car ready for us right away inside under the lights and out of the cold, so we could take a good look. Payton answered our questions and offered helpful information to help us decide if this was a good fit for our family. And it Is! Never felt pressured with the negotiations and we were able to quickly come to terms. Matt in financing was very pleasant, also offered helpful information about the Honda certification and also an extended warranty that should give us worry free driving for many years. Once the paperwork was done the car was cleaned and ready for us to transfer our personal items from our trade in to our new ride. 2 young men helped us with that, even helping me remove my CD’s from the CD player in my car! While the one was helping me with that, Tyler was helping my wife understand all the new features that out Touring model has. He stayed after the they turned out the lights to help us, and gave us his card and personal cell number if we had any other questions. Before he left for the day the used car manager (Craig) came out to congratulate us on our new car. My wife and I drove an hour to get to Racine Honda and were not expecting to leave my old car there and drive home a new one. There are still some things to follow through on on both sides to finish the purchase, but the whole experience left us feeling confident and satisfied! If that is how you want to feel when you go to spend $24,000 on a car, then you should definitely go to Racine Honda! Randy and Diane Mueller from Colgate More

Service,Knowledge and Accountabilities Sales does not know the product. When it comes time to do paper work they say one thing and do another. You have to really watch the numbers. They sai Sales does not know the product. When it comes time to do paper work they say one thing and do another. You have to really watch the numbers. They said they were giving a set number for my trade, then lowered the amount on the contract hoping you don’t catch it. When you ask them about it they denie it and come up with all kinds of excuses. The manager never follows up on anything he said he would do. We do like vehicle. More

Awesome, as usual Had detailing on one Honda and oil change on another. Zach and Sam was great as usual! Service excellent! Both appointments were on time and I was Had detailing on one Honda and oil change on another. Zach and Sam was great as usual! Service excellent! Both appointments were on time and I was kept posted with progress. More

Not good. I had to return to the dealership two times to have a recall issue addressed. First time to address an alignment issue with my glove box and the 2nd t I had to return to the dealership two times to have a recall issue addressed. First time to address an alignment issue with my glove box and the 2nd time I returned they had to plug the air bag in as the original tech never plugged it in. More

Fast and friendly service I brought my car in for the airbag inflater recall service on the way to work. A shuttle gave me a ride and I had my vehicle back that morning. Solid I brought my car in for the airbag inflater recall service on the way to work. A shuttle gave me a ride and I had my vehicle back that morning. Solid service team. More

Pleasent experience Very friendly staff. Grecie was aw some with no pressure, The car was delivered on time. I would recommend Racine Honda to my friends definitely. Very friendly staff. Grecie was aw some with no pressure, The car was delivered on time. I would recommend Racine Honda to my friends definitely. More

Still having problems and hoping for resolution I have been to the dealership approximately 7 times since June. While some issues have been rectified not everything has been. I would like the remain I have been to the dealership approximately 7 times since June. While some issues have been rectified not everything has been. I would like the remaining issues rectified. More

Very nice The time was less than expected and everyone was very nice for the recall. It was a very nice experience and I would come back. The time was less than expected and everyone was very nice for the recall. It was a very nice experience and I would come back. More