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Zeigler GMC of Holland - Service Center

Holland, MI

4.7
355 Reviews

355 Reviews of Zeigler GMC of Holland - Service Center

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August 01, 2022

Timely. Efficient. Accommodating. Dave the Driver found his way onto the golf course to swap keys. Excellent to amazing! More

by mritsema
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave the Driver
Aug 02, 2022 -

Zeigler GMC of Holland responded

HI! We at Elhart Automotive are excited to hear we have excellent customer service. We always want to receive positive feedback. Thus, our attention is focused on our face to face interaction between our service department and customer base, to provide good camaraderie. Repeat customers are what we strive for and hope to achieve. Thanks again for your amazing words in recognizing Dave. I will be sure to share your comments with him. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 28, 2022

Very attentive to customer, valet service is an excellent perk. Kudos to Elhart and thank you More

by KEVINVACHON67
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Zeigler GMC of Holland responded

Hi Kevin, thank you for the top marks, and for taking the time to leave this review. I’m glad we were able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 20, 2022

In this instance, Tyler was outstanding. He explained my situation in detail and they squeezed the work in so I could leave for vacation on time. It was much appreciated. More

by garybrower33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Zeigler GMC of Holland responded

Hi Gary, Thank you for visiting Elhart, we appreciate your business! Our team works hard to make sure every customer experiences the best service possible, and it's wonderful to know this was reflected in your recent visit. Tyler is a valuable member of our service team and I will be sure to share your comments with him. Have a great day! Jan Houting, CEO of Customer Relations, jan@elhart.com

July 19, 2022

Always great service Got me in right away Wait was shorter than expected.. Thanks for service More

by shaynes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to see we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

July 05, 2022

Professional, well managed service department. Uncovered incomplete/substandard brake repair performed at another dealership potentially avoiding a future braking failure. More

by PMADARASZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service shop foreman
June 30, 2022

Very friendly, super efficient , wonderful staff and super clean facility. I don’t mind waiting for my car to be serviced! More

by ALICIASTRONG51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Great service dept survey is Lousy why do I need 15 words to complete this More

by RMCCLAINX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becca Bammann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Zeigler GMC of Holland responded

Thank you for the top marks, and for taking the time to leave this review. I’m glad we were able to take care of you, and please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

June 13, 2022

very friendly staff answers all my questions and concerns. Comfortable clean waiting room. Fresh coffee and snacks. More

by JZERBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Zeigler GMC of Holland responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

June 13, 2022

Attentive. They are always willing to explain the repair - what is needed now and what can wait. More

by LOEPRICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Zeigler GMC of Holland responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

June 13, 2022

Great service! Tyler did a great job communicating and helped identify a warranty issue. Much appreciated!! More

by dhildenbrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Zeigler GMC of Holland responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

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