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Zeigler GMC of Holland

Holland, MI

4.8
1,218 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,218 reviews

July 29, 2018

Great Dealership Brittany from Elhart was great to work with when we purchased a new vehicle for my husband! Her & Kevin made it possible to deliver our purchase and m More

by Indiana5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Midolo
Jul 31, 2018 -

Zeigler GMC of Holland responded

Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Brittany and Kevin, and we will be sure to share your kind words with them. Thank you for your recommendation to others, and we hope you enjoy your new purchase! Best Regards, Jan Houting CEO Customer Relations jan@elhart.com

July 26, 2018

Buyer beware, Think twice before purchasing a used car from Buyer beware, Think twice before purchasing a used car from Elhart. They advertise clean CARFAX however do not disclose the car was heavily modified More

by GJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Sutton
Jul 31, 2018 -

Zeigler GMC of Holland responded

Please let me apologize for this negative experience. At Elhart Automotive we are dedicated to providing our customers with high quality customer service and what you have described is unacceptable for our standards. I would like to speak with you directly in order to learn more about your experience, please feel free to contact me at your earliest convenience. Regards, Jan Houting CEO Customer Relations jan@elhart.com 616-396-0441

July 25, 2018

Amazing service Junior and Caryn went above and beyond to get me into my new Jeep!!! I test drove many vehicles and Junior knew details about all of them. Understand More

by ReneeN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Zeigler GMC of Holland responded

Thank you for such a great review! Congratulations on your new Jeep. We're so pleased to hear that working with Junior and Caryn was so wonderful. We look forward to your next visit, but in the mean time enjoy your purchase! Best Regards, Jan Houting CEO Customer Relations jan@elhart.com

July 21, 2018

Happy happy happy The customer service is amazing. Junior and Jennifer helped us so much and both worked so hard to get us the deal we wanted and the car we wanted. Bot More

by Lmo15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez
Jul 23, 2018 -

Zeigler GMC of Holland responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Junior and Jennifer were able to provide you with great experience! We really appreciate this feedback and I'll be certain to share your compliments. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com

July 17, 2018

Over the top experience! Both Junior and Jennifer made our car buying experience immaculate! Both of them made us feel like family, and also stayed well beyond regular hours j More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez
Jul 23, 2018 -

Zeigler GMC of Holland responded

Thank you for writing this awesome review, Randy! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. Junior and Jennifer are valuable members of our team and we couldn't do it without them. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com

July 04, 2018

Great car buying experience We were looking for a reliable, low mileage suv at a fair price. After visiting another local dealership which did not want to move an inch we came t More

by Massel4413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Midolo
Jul 05, 2018 -

Zeigler GMC of Holland responded

We are delighted to hear that Brittany was able to provide excellent customer service throughout your entire purchase. It's wonderful that she made you feel welcomed without any added pressure on such an important decision. Brittany is a valued member of our team and we are looking forward to building a long-lasting relationship. Best Regards, Jan Houting CEO Customer Relations jan@elhart.com

June 27, 2018

A Dealer that cares Want to thank Jennifer and Greg for being very flexable and working with our work schedules. If it wasnt for Jennifer and her customer seevice we woul More

by Roberto
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez
Jun 28, 2018 -

Zeigler GMC of Holland responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Jennifer's great customer service has earned your business! Jennifer has been a valuable member of our team for a lot of years. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Once again, thank you! Best Regards, Jan Houting CEO Customer Relations 616-392-8516 jan@elhart.com

June 25, 2018

Flippin Awesome😁😂😂 Great customer service from everyone !! We will definitely reccomend. From beginning to end we were not disappointed, less than 24 hour turn around a More

by Rblb1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KC Rossiter
Jun 26, 2018 -

Zeigler GMC of Holland responded

First of all, we would like to thank you for taking time to write such a complementary review, and it's good to know you’re pleased with our customer service. Positive words like this assure us we're doing our jobs. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.com

June 24, 2018

Divine Experience Jennifer is an amazing woman! With my recent credit issues, I wasn’t in the best position for car buying but Jennifer didn’t make me feel “forced” int More

by JuneAM2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hovinga,Jennifer OBrien-Martinez
Jun 26, 2018 -

Zeigler GMC of Holland responded

We are very happy to hear that we have earned your business! Thank you for taking the time to write such a great review on Jennifer. Our customer service is what we value the most, and we are happy to hear that you were satisfied. Congratulations on your new vehicle, and we definitely look forward to seeing you again. In saying that, if there is anything that we can do to help you before then, please let us know! Best Regards, Jan Houting, CEO Customer Relation, jan@elhart.com

June 17, 2018

Disappointed Was told I would get 40 dollars off my 900 plus bill, but did not see that reflected on the statement. But they didn't forget to charge me for 39.26 More

by GMCGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod Mckenzie and John Franklin
Jun 20, 2018 -

Zeigler GMC of Holland responded

Please let me apologize for this negative experience. At Elhart we are dedicated to providing our customers with high quality customer service. Please contact your Service Advisor, Rod Mckenzie at 616-392-8516, or email him at rodm@elhart.com. We're here to help! Best Regards, Jan Houting CEO Customer Relations jan@elhart.com or 616.392.8516

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