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Zeigler GMC of Holland

Holland, MI

4.8
1,218 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,218 reviews

April 17, 2019

Great help Adam has been a great help he is trying to get the problem taken care of. I would not have any trouble bringing it back to Adam for warranty work More

by HOWARDJC1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 19, 2019 -

Zeigler GMC of Holland responded

Thank you for visiting our Elhart service department and for taking the time to complete this review. Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing Adam; he is a wonderful member of the team. Once again, thank you HowardJC1321 for leaving the review. We look forward to servicing you in the future. Best Regards, Jan Houting, CEO of Customer Relations jan@elhart.com

April 17, 2019

Extensive wait Because of a family emergency on your end we waited approximately 1 hour and 45 minutes to have an oil change and tire rotation. Could have been offer More

by RETIREEDONNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know any of their names.
April 16, 2019

Great! I have been dealing with this dealership for many years and always enjoyed the quick friendly service and talking with Trevor who is the best! More

by GARY73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skye Musk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Onken,Taylor Hopkins
Apr 16, 2019 -

Zeigler GMC of Holland responded

Thanks for the positive feedback! It's great to hear that you have enjoyed our services so much that you've been with our dealership for many years! Customer satisfaction is top priority and I'm glad that Trevor shows you quick friendly service every time throughout the years. Thanks for your loyalty and the five-star review! Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 15, 2019

Oil change Great service department, easy to work with, they listen, very clean environment, easy to make online appointments and they follow up with a phone cal More

by rara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Onken
Apr 15, 2019 -

Zeigler GMC of Holland responded

We are pleased to hear of your admiration towards our teamwork and service. It's positive words like this that let us know we're doing our jobs correctly; taking care of our guests and their vehicles. Please return when needed and we will be sure to provide the same outstanding customer service. Thank you! Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 15, 2019

New Truck Anthony was great to work with on buying a new vehicle. Very real, honest individual. The service was quick and timely. The vehicle was in show room c More

by mrozj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins,Anthony Ryzanca
Apr 16, 2019 -

Zeigler GMC of Holland responded

We are pleased to hear of your admiration towards Anthony. Anthony is a valuable member of our team and truly values his customers. Thank you for mentioning him in your comments. We are happy to have been able to help you with finding your new vehicle. Please let us know if there is anything else we can help you with. Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 14, 2019

New Vehicle Purchase Salesperson Trevor Onken provided outstanding support to explain available vehicle options, discounts, rebates, overall pricing, as well as locating a More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Onken,Taylor Hopkins
Apr 15, 2019 -

Zeigler GMC of Holland responded

Congratulations on your new purchase! I hope you are continuing to enjoy your vehicle and it’s wonderful to know that you feel confident in your decision to choose Elhart Automotive as your dealer. Trevor is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your purchase. It is imperative to us that we make the car-buying experience painless and efficient. We look forward to servicing you in the future. Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 14, 2019

Cruise control fix and other TSBs. Fixes issues I had and one other, plus oil change and tire rotation, 1. Oil change 2, Tire rotation 3, Replaced brake switch. 4, Updated HMI soft More

by LEEBRITTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Apr 15, 2019 -

Zeigler GMC of Holland responded

We are thrilled that you enjoyed our services. Thank you for taking the time to share your comments and this 5-star review! We so appreciate it! Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 13, 2019

Awesome Sales person was knowledgeable hopeful even Jim DeGraff and Robert Gibson came by and said thank you impressed everyone was eager to help ask answer More

by KIMBERLY_BAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim De Graaf,Trevor Onken,Robert Gibson,Taylor Hopkins
Apr 15, 2019 -

Zeigler GMC of Holland responded

First of all, thank you very much for taking the time out of your day to write this stunning review! It is great to hear such amazing feedback from our customers. Robert and Jim are valuable members of our team! We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Happy Driving! Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 13, 2019

Amazing! I had an amazing experience working with Anthony trading in my truck for a new Yukon! He worked hard to get me the best deal possible and a great pric More

by hthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins,Anthony Ryzanca
Apr 15, 2019 -

Zeigler GMC of Holland responded

Thank you for visiting Elhart Automotive, we appreciate your business and the time you took to write this review! We are happy to have been able to help you with finding your new vehicle. Anthony is a valuable member of the team, thank you for recognizing him. I will be sure to pass your compliments to him. Please return when needed and we will be sure to provide the same outstanding customer service. Thank you. Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

April 13, 2019

Great service Had repair scheduled to repair sun roof. Completed work in one day as promised. Our go to service center! Gave me my choice of loaner car. Everyone is More

by LOUISAWALTER1002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Onken,Taylor Hopkins
Apr 15, 2019 -

Zeigler GMC of Holland responded

We at Elhart Automotive Campus are excited to hear we have excellent customer service. We always want to receive positive feedback like yours thus, our attention is focused on our face to face interaction between our service team and guests to provide good camaraderie. Repeat customers are what we strive for and hope to achieve. Thanks again for your amazing words and we hope to see you soon. Best Regards, Jan Houting CEO of Customer Relations jan@elhart.com

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