Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Zeigler GMC of Holland
Holland, MI
1,218 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 1,218 reviews
December 30, 2019
Used car manager Shy of Ethical I am 75 years old and a retired minister. I came to this dealership reeling from an auto accident in which my wife was T-boned by a driver running a I am 75 years old and a retired minister. I came to this dealership reeling from an auto accident in which my wife was T-boned by a driver running a red light. It was Thanksgiving and the day after (Friday) I felt desperate to find a suitable replacement car for transportation to Detroit, Michigan on Saturday afternoon. I found a great car on their lot but did not have time to have my mechanic check it out before I bought it. I asked the used car manager to help me here by agreeing to negotiate repairs if my mechanic found serious problems on Monday of the next week. He refused saying I wanted a 'blank check'. I said no, but there could be something serious they might have missed. He sang the praises of their inspection program even giving me a copy of said inspection showing used tires were good. When I drove the car from Holland to Grand Haven on US 31 I immediately knew the tires were 'thudding' on the smooth payment. I took it back and asked him to help me. He only offered to sell me a new set of tires !!!!! His attitude was that was all he could do. I walked away and took car to Discount Tire in Muskegon. The tires WERE, as I suspected, cupped from not being rotated by previous owner. This cost me $ 1100+ but with a rebate card of about $ 140 to be mailed to me. I called the dealership and told them the results and he said I did not listen earlier or he would have helped me. BAHUMBUG !!!! Eventually they did offer to send me a $ 400 check against the $ 1000 tire cost. Better then being completely robbed but sure not ethical especially when he knew I was in a real emotional and emergency bind. I told my Buick dealership saleman this story the same day and they were really smiling about this dealership. They asked me about the whether the dealership gave me a full tank of gas and a fresh oil change and I said no. They just shook their heads... More
by papapoole519
Verified CustomerEmployees Worked With
Taylor Hopkins,Conrad Riquelme
December 28, 2019
My car sales lady rocks!! I stopped in to Elhart to look at the cars and They referred me to work with one of there newest member of the team Shay Montgomery! I got aquatinted I stopped in to Elhart to look at the cars and They referred me to work with one of there newest member of the team Shay Montgomery! I got aquatinted with Shay and we hit it off right away! She’s is just the sweetest! so we walked out to the lot and we looked at cars and I just couldn’t find exactly what I was looking for so she took down my information and has been looking non stop for my perfect vehicle and I think she just may have me sold on the one she sent me this morning 12-28-19! I recommend shay for all your vehicle needs seriously go and see her you will not regret it!! More
by kaylafletcher90@gmail.com
Employees Worked With
Shay Tamez
December 27, 2019
Oil change/check I appreciated the service, the discount, and diagnostic check. My trip from GR was rewarded by the good service and got the preferred customer card. I appreciated the service, the discount, and diagnostic check. My trip from GR was rewarded by the good service and got the preferred customer card. Also appreciated Saturday hours as an option. Jim Ward . More
by JWARD2588
Employees Worked With
Adam Havens
December 27, 2019
Shay Montgomery is an amazing sales person! She makes sure you get what you're looking for, is friendly knowledgeable and not too pushy! You should definitely buy your next car from her. sure you get what you're looking for, is friendly knowledgeable and not too pushy! You should definitely buy your next car from her. More
by Nicole Slater
Employees Worked With
Taylor Hopkins,Shay Tamez,Deb Simcik, Jeff DeNeff
December 27, 2019
Miss Shay was kind and friendly will to go the extra mile to meet my needs , very helpful and good at her job. Would have no problem recommending her to any one and will go back when I’m in need of another V to meet my needs , very helpful and good at her job. Would have no problem recommending her to any one and will go back when I’m in need of another Vehicle More
by Jim8151
Employees Worked With
Shay Tamez
December 23, 2019
Very pleasant The staff is very nice to work with, knowledgeable, efficient, and friendly. The salesman made sure I got the best price, and explained everything wel The staff is very nice to work with, knowledgeable, efficient, and friendly. The salesman made sure I got the best price, and explained everything well. More
by GRDNRKAR
Employees Worked With
Ron Hazlewood,Taylor Hopkins,Karl Hosten
December 22, 2019
2016 Sierra transmission problems I contacted GMC service about transmission issues I was having with my truck, a 2016 Sierra 1500. After talking with the service advisor, my truck was I contacted GMC service about transmission issues I was having with my truck, a 2016 Sierra 1500. After talking with the service advisor, my truck was dropped off on a tow truck. It was diagnosed as I expected within a couple days. I purchased the extended service plan when I purchased the truck, and it paid for itself in this one visit. The vehicle was not purchased from Elhart. However, with this being the first claim on this contract/vehicle, the warranty company sent out an inspector to verify the concern before the claim was approved which took a couple extra days. Once the claim was approved, I was immediately set up with a rental car which was 100% covered by the service contract. Overall, I'm very satisfied with the work completed and the contact every step of the way from the service advisor (John Shannon) and the body shop/rental car rep (Brittany). The communication between departments and myself was great with a lot of hands involved. The only downside, to me, is the lengthy process involved when using an extended service plan. But, comparing the cost out of pocket with the cost using the service plan, it's well worth the money to me. More
by KRAIG.NOBLE
Employees Worked With
Brittany Midolo
December 20, 2019
One of the best customer service experiences I have had! Can not say enough about how awesome Jen and her team was through this process. She made it simple, fast with AMAZING customer service. She has made Can not say enough about how awesome Jen and her team was through this process. She made it simple, fast with AMAZING customer service. She has made me a “raving fan” of Elhart and will be recommending everyone to you dealership because of the experience my family and I had. Positivity goes a long way and is hard to find these days, and we need more people in this world like Jen! Go see her (even if it is just to say hi). You won’t be disappointed! More
by Jayanthony37
December 20, 2019
Using the gm points that I have acquired I called you dealership asked for parts, they said I could not use my points to buy Carharrt Seat covers even though I bought them as a package on my I called you dealership asked for parts, they said I could not use my points to buy Carharrt Seat covers even though I bought them as a package on my new truck. I have multiple trucks and wanted to buy them for my fleet trucks. I then called the sales department and my sales person was no longer working at your store. I asked for another and they said they didn’t know and referred me the the manager. He said he would get back to me. I called three times asking for different departments and persons, each time I got the deer in the headlights response, even though I have purchased multiple vehicles and use your dealership to service all my fleet vehicles. I then found out where my old sales guy moved to and asked him about this seat cover purchase, he promptly took care of it used my points to buy my seat covers for my other vehicles. It’s going to be hard to buy more vehicles form your store when I only get good service if the sales person that I purchased my vehicles from is present. I’m really disappointed that service is dependent on one person not the whole organization More
by KENMANROOFING
Employees Worked With
I do not know who it was since it was a couple of months ago, that is how long I have sought out another place to get my service taken care of elsewhere so the person I picked is not accurate I picked a person to satisfy your stupid program , George Cholo
December 14, 2019
I was very pleased. Elhart got my vechicle in very quickly and was finished as they promised. I like that they have shuttle service also. When I picked up my car they had Elhart got my vechicle in very quickly and was finished as they promised. I like that they have shuttle service also. When I picked up my car they had washed and cleaned it inside and out. I'm very thank-ful to GMC and Elhart. Thanks again More
by SLBOR
Employees Worked With
Adam Havens
