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Zeigler GMC of Holland

Holland, MI

Overview
Employees
Reviews
4.8
1,218 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,218 reviews

May 19, 2023

Fantastic Caring Understanding The best all around, with a great customer service experience. Thank You! More

by magnoliaglen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rozema
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May 25, 2023 -

Zeigler GMC of Holland responded

Hi magnoliaglem, Thanks for highlighting our fantastic, caring, understanding staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 19, 2023

A wonderful place to buy a truck or a car. Great people great environment clean very very nice people willing to help you do whatever you need to do to put a truck or a car in your driveway. More

by B69BUZZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Cholo, Jayden Engster
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May 19, 2023 -

Zeigler GMC of Holland responded

HI B69BUZZ! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about our people, and will be sure to share your compliments with them. We thank you again for visiting our dealership and for this great review. Enjoy your new purchase and happy driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 16, 2023

We love it! We appreciate all the hard work that was put into us getting our beautiful truck. All the hard paper work that Caryn had to do all the stress is so m More

by Daliadomme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to write such a great review and congrats on your new vehicle! Junior and Caryn will be thrilled to hear how their great customer service has produced another satisfied customer. They are valuable members of our team and I'll be sure to pass along your compliments to them. We appreciate the opportunity to earn your business, and look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 10, 2023

A huge thank you to Jennifer and Adam for helping me choose a car for me and my daughter, I went to Elhart thinking the process would take a few days and it only took a couple hours. They went above and More

by eliznlucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez
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May 11, 2023 -

Zeigler GMC of Holland responded

HI! Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Jennifer and Adam. I will be sure to share your compliments with them. We thank you again for visiting our dealership and for this great review! Enjoy your new purchase and HAPPY DRIVING! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 09, 2023

They Took care of the problem in a rather quick fashion, and no further issues since fixing it. More

by ALBRECHTSARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to let us know how we did. We appreciate the opportunity to earn your business. We strive for 100% completely satisfied customers. Please let us know what we can do to earn a 5-star rating. We're always willing to learn and grow to create a better customer service experience. My email address is: jan@elhart.com Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 08, 2023

Very nice campus, excellent salesman in Ben Marietta, outstanding product in Genesis and overall, very good car buying experience. More

by TOMWINGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Holwerda
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May 09, 2023 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to let us know how we did. We appreciate the opportunity to earn your business. We strive for 100% completely satisfied customers. Please let us know what we can do to earn a 5-star rating. We're always willing to learn and grow to create a better customer service experience. My email address is: jan@elhart.com Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 04, 2023

There are no word to describe how amazing from beginning to end this experience was. And the red carpet treatment. I mean COME ON-AMAZING! Junior and Caryn did their xxxx thing in making me feel comfortable More

by eglez1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2023 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to write such a great review and congrats on your new vehicle! Junior and Caryn will be thrilled to hear how their great customer service has produced another satisfied customer. They are valuable members of our team. I'll be sure to pass along your compliments to them. We appreciate the opportunity to earn your business, and look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 02, 2023

They where amazing. Came in on a last minute issue. I was taken care of and made felt like it was all going to be okay. Elhart made buying my first car myself very easy. More

by Hscasetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez,Duane Scholten, George Cholo
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May 03, 2023 -

Zeigler GMC of Holland responded

HI! First of all, we would like to thank you for taking time to write such a complementary review. Jennifer, Duane and George are valuable members of our team, and it's good to know you’re pleased with there performance. We strive on our customer service, and positive words like this assure us we're doing our jobs. We look forward to working with you again in the future! Until then, if there is absolutely anything that we can do for you please let us know! Once again, thank you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

May 02, 2023

Jennifer was great! She helped us find the find and get approved for the perfect car for our growing family! Definitely recommend going to Elhart and asking for Jen! More

by britthernandez6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez, George Cholo
Report | Print
May 03, 2023 -

Zeigler GMC of Holland responded

HI, thank you for the top marks, and for taking the time to leave this review. I’m glad Jen was able to take care of you. She is a valuable member of our team. Please don’t hesitate to let us know if there is anything else you need. It would be our pleasure to be of service. Best regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 27, 2023

Tyler always does a great job of making us feel that we are important and does a great job keeping us up to date on our services. More

by bwag58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Zeigler GMC of Holland responded

Hi bwag58, Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing Tyler; he is a wonderful member of the team. Once again, thank you for leaving this review. We appreciate the opportunity to earn your business and look forward to servicing you in the future. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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