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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

January 21, 2021

the best service i’ve ever received from a dealership! everyone was so helpful and friendly. i will be recommending elhart to everyone. thank you george and jen! More

by emilyloudenslager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer OBrien-Martinez, George Cholo
Jan 22, 2021 -

Zeigler GMC of Holland responded

Hi! Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and George and Jennifer will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with them. Congrats on your new vehicle! We appreciate your business, and let us know if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 20, 2021

Reneisha was amazing, without putting pressure on us she knew exactly what we were looking for and we’re very happy and satisfied thank you so much More

by rwags47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reneisha Powell
Jan 21, 2021 -

Zeigler GMC of Holland responded

HI! Thank you for such a great review! We're so pleased to hear that working with Reneisha was amazing. She is a valuable member of our team. We appreciate the opportunity to earn your business and look forward to your next visit, but in the meantime enjoy your purchase! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 15, 2021

Very friendly down to earth dealership. No pressure to buy, gave lots of different options for buying or leasing. Facility was clean and well maintained. More

by abross72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hiemstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience and appreciate the opportunity to earn your business. If there's anything further we can do for you, we are happy to help! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 11, 2021

Jon and team are very polite, timely and professional. It's worth taking the extra time to take my GMC to the dealership vs. going to a local oil change shop. More

by HINS34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jan 12, 2021 -

Zeigler GMC of Holland responded

HI! Thanks so much for the nice review! Jon is a key component of our team, and it is great to hear that he makes your service experience the best you ever had and keeps you coming back. We truly appreciate the opportunity to earn your business. It's fantastic that we have earned your repeat business, and if you need anything else at all, please come back to see us. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

January 11, 2021

Jon S. did an amazing job in keeping me up to date on what was wrong with my truck. Very useful to go see and they fixed the truck in a couple of days. More

by DMPARLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jan 11, 2021 -

Zeigler GMC of Holland responded

HI! What a wonderful review! We are so happy to hear that your truck is running better after your appointment! We value our customers and strive to make sure that you all leave 100% completely satisfied! I will be sure to share your compliments with Jon S. He is a valuable member of our team. We look forward to seeing you again next time at your next service appointment! Until then, if there is anything that we can do for you let us know. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 05, 2021

I would like to say that I you the Elhart stay for giving me exactly what I wanted and for working with me my experience was amazing they were patient and gave me something safe to drive for me and my boys ( More

by Twanyasheard77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer OBrien-Martinez,Reneisha Powell,Shay Tamez
Jan 06, 2021 -

Zeigler GMC of Holland responded

HI, it was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. Congrats on your new vehicle! We appreciate your business, and look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 04, 2021

The service writers are ok but they need to learn more about the vehicles to explain the problems better and do better at returning phone calls. The techs need to learn about vehicle engineering, so they More

by TXTODD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
January 01, 2021

There are many things nice about a locally owned dealership, as opposed to a corporate multi-location dealership. Elhart GMC service department is a prime example. Service writers that are knowled More

by DALESMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jan 04, 2021 -

Zeigler GMC of Holland responded

Hi Dale, Thanks for the positive feedback! It's great to hear that you have enjoyed our services so much that you've had many appointments at our dealership! Thank you for your loyalty! Customer satisfaction is top priority and I'm glad to that Jon has been very helpful and efficient through out the years. He is a valuable member of our team. Thanks again for your loyalty and the five-star review! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

January 01, 2021

Prompt appointment! Fixed leak in tire. Small nail. Sorry we do not have anything else to add regarding our experience. We were promptly in and out. More

by NANCYPONSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Jan 04, 2021 -

Zeigler GMC of Holland responded

Hi Nancy, It is great to hear everything was done quickly and to your satisfaction! We appreciate the opportunity to earn your business. Thank you, and have a fantastic day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

December 31, 2020

Work was done to my satisfaction. I wish the oil change rewards program was tracked at dealer instead of punch card. Especially liked the way no other service was pushed More

by thehavs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Jan 04, 2021 -

Zeigler GMC of Holland responded

Thank you for taking the time to let us know how we did. I will pass along your comments to our Service Director, Frank Siebart. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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