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Zeigler GMC of Holland

Holland, MI

4.7
1,219 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,219 reviews

February 11, 2021

Conrad was great to work with! We truly had a great experience. He was very on top of his game and easy to work with! More

by Elizabeth C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Riquelme
Feb 11, 2021 -

Zeigler GMC of Holland responded

Hi Elizabeth! Thank you for visiting Elhart Hyundai, we appreciate your business and the time you took to write this review! We are happy to have been able to help you with finding your new car. Conrad is a valuable member of the team, thank you for recognizing him. Enjoy your new ride! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 09, 2021

Fast, friendly service. Only complaint is that upon removing/reinstalling the headliner for repair in cab of my truck, the technician got greasy fingerprints all over the fabric and didn't attempt to c More

by Nic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Feb 10, 2021 -

Zeigler GMC of Holland responded

Hi Nic, thank you for the high star rating! I'm sorry to read about the greasy fingerprints left on the fabric. I will be sure to share you comment with our Service Director, Frank Siebart and his team. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 09, 2021

I appreciate the assistance I received from Dave Swartz concerning my situation. Once scheduled, everything went very smoothly including the driver service to take me home and pick me up upon completion. More

by JOLOEL
Recommend Dealer
Yes
Employees Worked With
Jon Shannon
Feb 10, 2021 -

Zeigler GMC of Holland responded

Hi, we would like to thank you for taking the time to give us your feedback. It is wonderful to hear that Dave Swart was able to provide you with this great experience! We really appreciate this feedback and I'll be certain to share your compliments with him. Please keep us updated if there's anything else we can do for you! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 09, 2021

Great service! The waiting room is comfortable and clean. I had to wait for about an hour and was able to access wifi and get work done. More

by RLHUGHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler McKellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Lawrence,Jon Shannon
Feb 10, 2021 -

Zeigler GMC of Holland responded

Hi, we are very happy to have provided you with such a positive experience and appreciate the opportunity to earn your business. I'm glad you were able to get some work done as well. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 08, 2021

Ben took very good care of us when we bought our 2021 Genesis G80. It took a while to find the car we wanted, but between Ben and myself we found one. More

by DUANE.BLAKELY
Recommend Dealer
Yes
Employees Worked With
Ben Marietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Zeigler GMC of Holland responded

Hi Duane, it was a pleasure to read about your recent experience with our dealership. Ben will be thrilled to hear how his great customer service has produced another satisfied customer. He is a valuable member of our team. I'll be sure to pass along your kind words. Congrats on your new 2021 Genesis G80. We appreciate your business, and we look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 05, 2021

I left my glasses on the dashboard, I know I shouldn't have. When I got back to my car they slide off the dash, it would've been nice if the tech. driving my car would've been nice enough to put them back More

by MIKEHOOGERHYDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Landall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Shannon
Feb 08, 2021 -

Zeigler GMC of Holland responded

Hi Mike, Thank you for your feedback. We appreciate honest feedback to help us grow and give better customer service. Customer service is what we value most and I will be sure to share your comments with our Service Director, Frank Siebart and our service team. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Once again, we apologize for this experience. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 05, 2021

Service was friendly and quick. I was a little surprised they don't wash or clean the car before returning. But overall the experience was fine. More

by rob
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Feb 08, 2021 -

Zeigler GMC of Holland responded

HI Rob, Thanks for highlighting our quick and friendly staff who helped make this such a great experience! Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to read that your vehicle wasn't cleaned when we returned it to you. I will be sure to share your comments with our Service Director, Frank Siebart and his team. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 05, 2021

Great service. Picked my car up, left me a loaner, and returned a clean car to me within about 4 hours. How much better can it be? More

by WILLIAMALT0630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hazlewood
Feb 08, 2021 -

Zeigler GMC of Holland responded

HI! Thank you for taking the time to share your feedback! I am very pleased to read that our great customer service has earned your business. Customer satisfaction is top priority and we appreciate the opportunity to earn your business. Please keep us updated if there's anything else we can do for you. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 05, 2021

Wow!!! From start to finish what a amazing experience from this dealership and family "Dynamic Duo" Couple Dela Rosa. Traded my Acadia in for a upgrade newer model. I travel all over the US with my daugh More

by kimberleew1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caryn de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior de la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Zeigler GMC of Holland responded

HI! Wow what a compliment to our "Dynamic Duo"! Junior and Caryn are a sweet couple and valuable members of our team. They work hard to make sure everyone leaves 100% completely satisfied. We appreciate the opportunity to earn your business and look forward to a life long relationship. If there is anything else that you may need, please make sure that you let us know! Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com.

February 03, 2021

Dealer was very helpful. I replaced a bad BCM module in my Acadia. They reprogrammed it for me to the features on my vehicle and everything worked perfectly for me. Saved a lot of money and the dealer wa More

by BHOOPER01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Lawrence
Feb 04, 2021 -

Zeigler GMC of Holland responded

HI! We appreciate your 5-star rating and happy you enjoyed our dealership. We appreciate the opportunity to earn your business. I will be sure to share your compliments with our team. Once again, we sincerely value your business and look forward to your next visit! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

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