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Zeigler GMC of Holland

Holland, MI

4.8
1,218 Reviews
Zeigler GMC of Holland is more than just new and used sales, parts, and service. Our team, housed in Holland, is proud to serve drivers from Grand Rapids, Zeeland and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a GMC model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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822 Chicago Drive

Holland, MI

49423

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Showing 1,218 reviews

May 15, 2012

Doug is a true professional. We made the rounds and visited the web sites for all the typical suspects and were quite honestly shocked at how poor most auto dealers are run and how some salemen just re More

by reverse2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wiler
May 14, 2012

The staff at Elhart was great. They quickly found the vehicle I wanted, made sure it was beautifully detailed and then spent a lot of time with me to make sure I understood how it worked before I drove a More

by kuebler97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Reyna
May 09, 2012

Appreciate the friendly atmosphere and they were very prompt and quick while dealing with all the paperwork while purchasing a new vehicle- the best I have ever had. Jim De Graaf is a top notch professi More

by doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim De Graaf
May 01, 2012

My great service started with the call I made to schedule an appointment The receptionist was enthusiastic, (not like I was an interruption to her day.) The man I spoke to in service was patient and helpfu More

by samcares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dalman and Service Staff
April 27, 2012

Joel was very friendly and helpful during my purchasing process. He gave me room to think and was not overbearing at anytime. He was very personable and built a rapport with me quickly. I appreciate everyt More

by jamiller07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Reyna
April 19, 2012

Our experience with Jeff Potter, Kyle Kuipers and Matt Thomas at Elhart was great. Everyone was friendly, very helpful and extremely knowledgeable. The whole process from beginning to end was comfortable More

by jheavilin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomas,Jeff Potter
April 16, 2012

Jeff Schaap was very professional and friendly.From the minute we walked through the door until an after-purchase issue was resolved fairly, he showed a level of service that I would seek again. Jeff Pott More

by krisnjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Potter, Jeff Schaap
April 16, 2012

I just bought a new Nissan Murano from this dealership. Tait Fernstrom was wonderful to work with! He set up everything he could and gave me instruction on how to use everything. I would reccomend them to More

by elizabeth.miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tait Fernstrum
Apr 16, 2012 -

Zeigler GMC of Holland responded

Thank you so much for your business. We truly appreciate it. If any questions or concerns come up please call or email me, and I will gladly follow-up with you. It was great working with you. Hope to see you soon.

April 14, 2012

Just purchased a new Murano - loaded - for my wife. Tait Ferstrum was a real pro, and a nice person, during this transation. Best car-buying experience ever. The Elhart team is clearly second to none!! More

by rmillernc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tait Fernstrum
Apr 16, 2012 -

Zeigler GMC of Holland responded

Thanks a bunch for choosing us. It is not everyday we get to deliver a car all the way to North Carolina, and we appreciate the opportunity. I hope to see you for at least one oil change, but understand if you don't feel like driving 800 miles for an oil change. Your wife loved the Murano when we got there and quickly learned all the operating features. She was GREAT!! Hope to see you sometime soon.

April 13, 2012

In my opinion the following things, joe is by far the worst salesman i have dealt with in my 30 years of buying vehicles. His negativity and forgetfullness (keys) are unbelievable. Matt berated my wi More

by schromik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Thomas,Joe Hovinga
Apr 18, 2012 -

Zeigler GMC of Holland responded

My name is Jan Houting and I am the Customer Relations representative for Elhart Automotive. First, I'd like to thank you for your business and want you to know that we are committed to providing high quality customer service before, during, and after the sale. Based on your DealerRater review, you did not share that experience. That is very disappointing to us, and being a DealerRater Certified Dealer, we have the opportunity to work with you to resolve any issues with your experience here. We strive in earning customers for life and are sorry that we have fallen short in this situation, based on the information provided. Please feel free to contact me any time during normal business hours of 8am - 5pm to discuss the issues. Once again, thank you for the opportunity. I look forward to hearing from you.

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