Zeigler Ford of North Riverside

Patrick was my service advisor he was super helpful and friendly. I would definitely come back! friendly. I would definitely come back! More

I dropped my car off there without an appointment for check engine light and they were very nice and professional/communicative check engine light and they were very nice and professional/communicative More

Ever since we bought the car both the sales team and the service team have been great. especially Todd and Johnny they are the best service team have been great. especially Todd and Johnny they are the best More

Good service. Was able to get my recall fixed. However, the service can be better. My back-up camera had a recall. And Zeigler Ford was able to come to my location Was able to get my recall fixed. However, the service can be better. My back-up camera had a recall. And Zeigler Ford was able to come to my location to fix it remotely. However, when it was diagnosed that my car needed a new camera, they said they would not be able to come until next week due to scheduling difficulties. Company did not acknowledge the importance and safety of not having the camera fixed. When I mentioned that I would file a complaint if, God forbid, an accident occurred without a functioning camera, they fixed it the same day. Thankful that they fixed it on the same day. But I wish they understood the importance of safety. More

Salesman Mariano was a huge help in accommodating my wish on a vehicle I had my heart set on. He was knowledgeable and patient. on a vehicle I had my heart set on. He was knowledgeable and patient. More

Oh jeez. Communicate well Well. They should give you a window for your appointment time and not a time to pick up if they can not be there at that time. But o Communicate well Well. They should give you a window for your appointment time and not a time to pick up if they can not be there at that time. But otherwise no problems More

Tod was my service advisor. He was very professional and accommodating. I let him know that my basement had flooded and work was beginning the day my vehicle was ready. We made He was very professional and accommodating. I let him know that my basement had flooded and work was beginning the day my vehicle was ready. We made all the transaction over the phone and my vehicle was delivered that morning. Excellent customer service. More

Quick and Efficient. From pulling in to completion the service was genuine and thorough. Very appreciative. From pulling in to completion the service was genuine and thorough. Very appreciative. More

Lack of communication - staff is nice but communication needs improvement Staff is not calling with status of car or following through and calling when they say they will re: parts arrival and drop off dat needs improvement Staff is not calling with status of car or following through and calling when they say they will re: parts arrival and drop off date for repairs. More

Quick lane advisor Jemarquis Wright was very understanding and realized the severity of the repairs needed for my vehicle. I feel he made ordering my parts and getting it fixed a top priority . understanding and realized the severity of the repairs needed for my vehicle. I feel he made ordering my parts and getting it fixed a top priority . I will definitely recommend quick lane services at this location to all of my friends and family More