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Zeigler Ford of North Riverside
North Riverside, IL
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They are very curtious and helpful and IFI have any They are very curtious and helpful and IF I have any concerns about my truck they always help me They are very curtious and helpful and IF I have any concerns about my truck they always help me More
Pleasant people and excellent service! Love Ziegler Ford! Recommend to all Ford vehicle owners. Very satisfied with the whole experience and will continue to take my car there for servicing. Recommend to all Ford vehicle owners. Very satisfied with the whole experience and will continue to take my car there for servicing. More
Bought a car from them and the temporary registration is about to end on the car and I’m on my 3rd attempt to get the car registered and everytime I go to the tag office there seems to be a problem with pap about to end on the car and I’m on my 3rd attempt to get the car registered and everytime I go to the tag office there seems to be a problem with paperwork on the end. Worst problem is I’ve had no luck with getting ahold of a manger or anything I’ve left voicemails but no calls back. Highly recommend nobody buy anything from them More
Our salesman Josh performed with excellence and was very communicative throughout the process of purchasing a vehicle for my family. He thoroughly went through the process and made sure we were satisfied wi communicative throughout the process of purchasing a vehicle for my family. He thoroughly went through the process and made sure we were satisfied with what we were given. He also showed many forms of professionalism and patience which granted both my family and his ease in purchasing our vehicle. - Quadri More
1. I contacted your dealership Friday, on Stock#3219. I was followed up by a robot/3rd party text service as it was before your business hours, and they made it clear that someone would follow up. 2. I was followed up by a robot/3rd party text service as it was before your business hours, and they made it clear that someone would follow up. 2. I received an email from Yesenia as follows. Please note the Price! 3. I never heard from anyone so I called the mainline. They looked up my number, and said Yesenia was taking care of my inquiry and that she would be getting back to me. 4. After 2 calls to Yesenia, I made it very clear I was still awaiting the final invoice, and how I could do a down payment. She then told me because I was “out of state” my price was $44,XXX, and the price of the vehicle was switched to $41,105 on the website($1000 dealer mark up over MSRP.) This is bait and switch. Not only did the price change, I had to inquire of her to get this information, she still had not emailed or talked to a manager. 5. After receiving nothing, I texted the customer care team, and Yesenia asking to speak with someone else, knowing that inventory is hard to come by and that this would indeed sell if I didn’t do my due diligence. 6. I received a call from Yesenia Monday morning after making a request via text for a different salesperson saying, “Sorry you picked our busiest day. I will talk with my manager and get this over to you.” 7. I then get a voicemail from Rick (9:58AM), stating he needed to clarify if I was a first responder or military for purpose of the rebate. 8. I get another voicemail from Rick (10:25am) saying it was sold on Saturday, but he wanted to talk to me about the other options in stock. This is almost laughable as no one at your facility took the time to understand the Trim, Engine, or any information I was requesting, and the other models on the lot are not even a comparable vehicle to the First edition Bronco Sport. Over 10k MSRP difference. More