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Zeigler Ford of North Riverside
North Riverside, IL
505 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 505 reviews
December 01, 2020
Deceptive practice of lying about having a vehicle, then arriving. Now car was sold. After information was confirmed and verified by Fabiola Cervantes. She stated they Wer getting the car ready for me. Li arriving. Now car was sold. After information was confirmed and verified by Fabiola Cervantes. She stated they Wer getting the car ready for me. Lies! More
by Margarita.unzueta23
Employees Worked With
Fabiola Cervantes, Amanda Croucher
November 20, 2020
The sales manager told me that if service department would not fixed my problem he would put a new part on my truck with no cost which he denied that he said that would not fixed my problem he would put a new part on my truck with no cost which he denied that he said that More
by Montesino_1978
Employees Worked With
Antar
November 02, 2020
Best professional experience I’ve had in a long time during this pandemic 😷 with grace and comfort!!! Thank you and all your hard workers!!!! G👌 during this pandemic 😷 with grace and comfort!!! Thank you and all your hard workers!!!! G👌 More
by Wholmes705
Employees Worked With
Amanda Croucher
November 01, 2020
Typical crap dealing with the salesman here. Bullying, trying to make me feel dumb for the cost i had in mind, refusing to deal with me outside of monthly payments... meaning that after continually reques trying to make me feel dumb for the cost i had in mind, refusing to deal with me outside of monthly payments... meaning that after continually requesting an itemized list of charges, they won’t stop quoting monthly payments, in an effort to hide the actual cost of the vehicle. Told that it’s the best deal I could get, I requested the keys back to the car I drove in with, which brought in a song and dance from the sales manager. I was desperate because my car was on its last leg, so I made the deal. Don’t go in desperate. It’s hard to say what kind of deal I got because my model just came out this year, but be prepared for a painful struggle when dealing with these people. The kicker was that my salesman requested a 5-star rating. What a turd. Yes, you Kal. Oh, and the customer service person I was dealing with via email edited my visit told me that 0% financing was currently available with the credit I have. A lie to get me through the door. Otherwise, I’m loving my car, so far. On a positive note, I had a very pleasant time with the finance manage, Yasin. Thank you Mr. Yassin. More
by a-sho
Employees Worked With
Kal Mahmoud, Yasin Yassin
October 19, 2020
They had a truck with no price I messaged about it they text me back saying the truck was $9995 As soon as i showed intrest same day i received another message they wanted 14995$ A 5000 increase in just a text me back saying the truck was $9995 As soon as i showed intrest same day i received another message they wanted 14995$ A 5000 increase in just a few hours I will be going to the bbb and the state as this dealer is very dishonest and not reputable. More
by Will
Employees Worked With
Amanda Croucher
October 03, 2020
Service was great the staff very helpful. Will continue to go there for services .Will recommend to others . The reception area maintain very clean and organize. to go there for services .Will recommend to others . The reception area maintain very clean and organize. More
by Luzdejesus50
Employees Worked With
Amanda Croucher
September 29, 2020
Very friendly staff, no hard ball tactics like when it used to be a Joe Rizza dealership. I bought a new/used 2020 SUV, and didn’t even mind the $1600 markup from what they listed it for online. used to be a Joe Rizza dealership. I bought a new/used 2020 SUV, and didn’t even mind the $1600 markup from what they listed it for online. More
by Bobbydiet
Employees Worked With
Louie Vitoria
September 28, 2020
I refer everybody I know !!good people! Good customer service! Especially in quick lane and sales dept.. I trust them especially Mr Al and Izzy Amanda and Sandra and Rod in sales!! service! Especially in quick lane and sales dept.. I trust them especially Mr Al and Izzy Amanda and Sandra and Rod in sales!! More
by Vicki
Employees Worked With
Al, Amanda Croucher
September 12, 2020
In their ad photos. I saw a battery warning message on the dash of the Mercedes C300 I was researching. I called it out and asked if the battery had any issues. They said, “No, we always pass the vehi the dash of the Mercedes C300 I was researching. I called it out and asked if the battery had any issues. They said, “No, we always pass the vehicles through a UCI inspection before putting it up for sale.” They must’ve charged the battery before the test drive because it was gone. Literally on the way home from buying it, it comes on. Tested the battery at a chain auto parts store a few days later and it had a dead cell. $235 for a new battery out of pocket. Hopefully they didn’t lie about anything else. They’ve ghosted me on text and email since, but replied immediately on both before the sale. Classic. BUYER BEWARE More
by They Lied
Employees Worked With
Amanda Croucher
August 18, 2020
Purchased a used car. Paid $1,200 dealer fee. Less than a month later the brakes need to be completely replaced. Very disappointed in their "all points inspection" and claims of it being in great condition. month later the brakes need to be completely replaced. Very disappointed in their "all points inspection" and claims of it being in great condition. It does not take much to inspect the brakes. definitely a horrible experience and will not return. after spending $1,200 dealership fee which allegedly covers a complete inspection of the car I have to spend an additional $500 to replace the brakes. they would not budge on the price at all. very very disappointed. More
by jennifertanny606
Employees Worked With
Dylan
