Zeigler Ford of North Riverside

This review is for the service department only. They are great. The service is timely. The staff is proactive, communicative, knowledgeable and professional. Highly recommended the service. They are great. The service is timely. The staff is proactive, communicative, knowledgeable and professional. Highly recommended the service. More

Excellent service in and out within 40 minutes Service department well organized and clean and the personnel very knowledgeable department well organized and clean and the personnel very knowledgeable More

Horrible Dealer the absolute worst buying experience! ! Do Not waste your hard earned money and valuable time with any Ziegler dealer like I did, this past summer 07/2024 I purchased a used 2018 Subaru Wr ! Do Not waste your hard earned money and valuable time with any Ziegler dealer like I did, this past summer 07/2024 I purchased a used 2018 Subaru Wrx with 69k miles when I first took the vehicle home I noticed a antifreeze leak right away, then the charging ports did not work then heard a lot of rattling the service department took my car in to fix the issue multiple times I had to take this vehicle to a muffler shop to fix my rattles Ziegler service could never find which was the exhaust down pipe missing 2 screws after that before my 2 week warranty ended more noises appeared causing me to take the vehicle multiple times back and dealing with the berwyn location manager Mike who then sent it to Subaru long story short the transmission was replaced by Subaru but no clutch in august because they didn’t want to spend more $$ replacing the clutch also stating it was in fair condition under there garbage scamming 2 week warranty after receiving the car back by Subaru in countryside the starter needed to be replaced out of my pocket also the battery in December 2024 I took it back to Subaru Chicago where they stated the vehicle indeed needs a clutch and mentioned it should of been done with the transmission job I will be uploading photos documents and proof they did not inspect that vehicle I’n trade and just sold me a problem which I’m currently stuck with a 550 fresh note and a over 2k clutch job without having this car 8+ months mind you every time they took my car to service there was no loaner and they held this car more than 30 days after I first bought it don’t do business with them go buy new and don’t be dumb like I was! I hope this review helps many people! Lastly I was told my account was transferred here because berwyn closed down and fired there service manager but there was still no help or loaners offered to get my vehicle fixed. I’m dealing with my headache because they are no help or for there customers strictly for the sale and money only! Just PLEASE Beware and be smart make your car buying experience a good one not a horrible one like I did thanks More

Great fast experience! This was our second Ford dealer we visited. Had an offer from other dealer that we were pleased but wanted a different vehicle color. Ziegler had the This was our second Ford dealer we visited. Had an offer from other dealer that we were pleased but wanted a different vehicle color. Ziegler had the color and higher model. They were able to match offer. Rocio was great explaining vehicle and we had a smooth transaction. More

Very friendly, Rocio is very efficient and responsive. The time lapsed from when I first reached out to when I drove the vehicle home was less than 24 hrs. In and out of the dealership within 1 hr of ar The time lapsed from when I first reached out to when I drove the vehicle home was less than 24 hrs. In and out of the dealership within 1 hr of arrival. Thank you much for a quick and painless process. Also their vehicle prices are on the lower side, especially for a Chicago dealership. More

Efficient and trustworthy, same day service billed thru my fleet management carrier, transparent and friendly my fleet management carrier, transparent and friendly More

Professional customer service. Timely service. New service to customers pickup and drop off vehicle is outstanding. Thank you Timely service. New service to customers pickup and drop off vehicle is outstanding. Thank you More

It was such a pleasure working with Louie and would not hesitate recommending him to friends and family. hesitate recommending him to friends and family. More

Great service with knowledgeable staff who are very helpful. They don’t pressure you for a quick sale but give you all the information you need to make a decision. helpful. They don’t pressure you for a quick sale but give you all the information you need to make a decision. More