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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
392 Reviews

392 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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May 04, 2024

Everyone was so nice and welcoming. Also, the service was completed earlier than expected, must appreciated! More

by ataliaferro8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
May 13, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's wonderful to hear that you received not only prompt service but also a warm and welcoming atmosphere. Thank you for taking the time to share your positive experience!

April 30, 2024

Taylor did very well with addressing my needs, but the dealership as a whole was poor at responding to my phone calls/needs. More

by sakyamuni444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're sorry to hear about the inconvenience you experienced with our dealership's response to your phone calls and needs. While we're glad Taylor was able to address your needs effectively, we understand the importance of consistent communication from our team. Your feedback is valuable, and we'll work on improving our responsiveness to ensure a better experience in the future. Thank you for bringing this to our attention.

April 30, 2024

Got there early, no wait, got right in and things went well. No issues at all. More

by willmors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's great to hear that your visit went smoothly without any issues! We appreciate you arriving early and we're glad we could get you in promptly. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing Zeigler Grandville!

April 30, 2024

Was very friendly and informative. Noticed the Veteran plate on our Dodge Van and gave us a discount. We appreciate it very much. I’m blind and they always are very truthful with my w More

by jvwood50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you had a friendly and informative experience with us! Honoring veterans is important to us, and we're glad we could show our appreciation for your service. It's also heartening to know that you find our team truthful and trustworthy, especially when communicating with your wife. Thank you for your kind words and for choosing us for your automotive needs!

April 29, 2024

Great work by the entire Harold Zeigler staff. Finished the job quickly so I could be on my way. Dealership is very nice to visit too. More

by philip.sunderland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Philip, We're thrilled to hear that you had a great experience with the Harold Zeigler staff! Providing quick service and ensuring you're back on the road promptly is always our goal. It's fantastic to know that you also enjoyed your visit to our dealership. Thank you for your kind words, and we look forward to welcoming you back in the future!

April 27, 2024

They kept me informed through the process. They were patient and always answered calls promptly. Friendly and fun ! More

by CINDY-GLASS
Recommend Dealer
Yes
Employees Worked With
Nik Schepers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Cindy, we're delighted to hear that you had a positive experience with our team! Keeping you informed and providing prompt responses are top priorities for us. We're glad you found our staff to be patient, friendly, and even fun! Thank you for your kind words, and we look forward to serving you again in the future! Enjoy your new Jeep!

April 26, 2024

Kasandra went above and beyond and kept her word on communication and service. She's the best! More

by SALANN131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
April 26, 2024

I came in for an oil change to the quick express, but it was a few hour wait. I made an appointment with Corey to come back a week later. I called that morning to see if they had an earlier appointment, h More

by benjamin_hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Claxton
April 25, 2024

Great dealership their service department is second to none they’ve rebuilt my engine installed a new clutch and did great job both times I’m very very happy with all the work they’ve done to my jeep. Eve More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Randy, Thank you for your review! We're thrilled to hear that you're extremely satisfied with the service you've received at our dealership. Rebuilding your engine and installing a new clutch are significant tasks, and we're delighted that we could deliver excellent results both times. Our team takes great pride in their work, and your kind words mean a lot to us. If you ever need anything else, don't hesitate to reach out. Drive safely, and we look forward to serving you again in the future!

April 25, 2024

Very friendly, curious, helpful, and very very professional. Would not hesitate to recommend them to my family and friends. More

by CB1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasandra Huff, Kris Oglesbee
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're incredibly grateful for your glowing recommendation! Being friendly, courteous, and professional are key values we uphold at Zeigler, and we're thrilled to hear that you experienced just that. Thank you for your kind words and for entrusting us with your vehicle. We truly appreciate your support and look forward to welcoming your family and friends as well!

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