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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
392 Reviews

392 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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June 09, 2024

There was a long line when I arrived and they did a good job setting expectations on how long it would be but finished ahead of schedule More

by STLMAGPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

I'm glad to hear that despite the long line, they managed to set clear expectations and even finished ahead of schedule. Thank you for choosing Zeigler Grandville!

June 08, 2024

Environment was clean and welcoming. I got in early, service was fast and efficient. Roman addressed all of my issues beyond the oil change and tire rotation. I was in and out very quick More

by gjschippers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster, Roman Witucki
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

I'm glad to hear you had such a positive experience! Roman and our team are committed to providing efficient service and addressing all your vehicle's needs. It's great to know you felt comfortable in our clean and welcoming environment. We appreciate your feedback and look forward to serving you again stress-free in the future!

June 06, 2024

Great service and quick oil change. Thank you for always being available to service my vehicle More

by anthony.brown0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster, Lorna Wilson, Derek Fitzpatrick, Roman Witucki, Kasandra Huff
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our service and that we could provide you with a quick oil change. We always strive to be available and provide excellent service to our customers.

June 02, 2024

First time to this one and service was great and wait time was exactly what they said! Thank you! More

by erozell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster, Lorna Wilson, Derek Fitzpatrick, Roman Witucki, Kasandra Huff
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

I'm glad to hear your first visit went so well! Thank you for your positive review! We hope to see you again soon.

May 31, 2024

Best dealership ever! I never have any concerns or complaints when I go for service or an oil change. Fast, reliable and very professional. Love this place. If you buy a 4 More

by MARKSRUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember her name in the oil change department but she's the best!, Derek Fitzpatrick, Roman Witucki
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for the glowing review! We're thrilled to be your go-to dealership for fast, reliable, and professional service. It's wonderful to hear you love our oil change package deal. Thank you for choosing Zeigler Grandville!

May 30, 2024

Very friendly staff. They explained everything that was done that day. Very pleased with the service. More

by troublegirl77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're delighted to hear that our staff was friendly and thorough in explaining everything. We're glad you were pleased with the service, and we look forward to serving you again!

May 29, 2024

Always dread having to get my oil changed but Zeigler makes it easy and comfortable while you wait. More

by Bryank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Jun 17, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Bryan, Thank you for your review! We're thrilled to hear that we made your oil change experience easy and comfortable. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2024

Services are always quoted and performed correctly. The technicians are well trained, professional and treat me respectfully. More

by sicora.eckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitzpatrick, Roman Witucki
May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We appreciate your business and look forward to serving you again in the future!

May 25, 2024

The service here is so fast, l drive all the way from Muskegon to get my oil changed here. Such a friendly bunch of staff. Q More

by dmarlon2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your loyalty and for making the trip from Muskegon! We're thrilled to hear you appreciate our fast service and friendly staff. We look forward to seeing you again!

May 25, 2024

The car buying experience has been a complete nightmare! We purchased our 2023 jeep grand wagoneer at the end of March 2023. We have taken it in on several occasions for a variety of issues from recalls, 4w More

by megan.cavasos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Megan, I'm really sorry to hear about your frustrating experience with your Jeep Grand Wagoneer and the issues you've encountered with our service. Your feedback is important, and we apologize for the inconvenience and lack of communication. We'll address these concerns with our team to improve our service. Please contact us directly so we can make this right for you.

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