Zeigler Chrysler Dodge Jeep RAM - Service Center
Grandville, MI
392 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center
Whenever we have had our car in for service, they are friendly, polite. The service department always does a super job, and we are in and out within the time limit they have told us. If a unforeseen pro friendly, polite. The service department always does a super job, and we are in and out within the time limit they have told us. If a unforeseen problem arises, they are very good at letting us know, and offer to bring us home, and pick us up if necessary. We would recommend them to any of our friends...Very Satisfied with their service! More
I recently brought my 2010 Dodge Laramie 1500 4 X 4 in to Harold Zeigler to have the Electric Brake control installed. The service department checked me in within minutes and had the installation complete w Harold Zeigler to have the Electric Brake control installed. The service department checked me in within minutes and had the installation complete within 1 1/2 hrs. I was extremely pleased with the professionalism and have since used the product which so far is flawless. I will continue to use this dealership for all my service. More
When making the appointment for our car, the secretary was very friendly and . When connected with the service department, they took down the information efficiently. They called promptly when the car w was very friendly and . When connected with the service department, they took down the information efficiently. They called promptly when the car was finished ahead of time. They were willing to answer my questions about the repair that was done. More
We have been dealing with HZCDJ for almost four years now. Took our van (bought there) in for a recall; the recall notice stated that it would take 45 minutes. They called within 20 that it was done. now. Took our van (bought there) in for a recall; the recall notice stated that it would take 45 minutes. They called within 20 that it was done. We have also begun taking our old Chevy there for repairs as well. HZ is fast, straightforward, honest, and personable. Not only do they tell you what's wrong and what they need to do to our vehicle, but they also LISTEN! How rare is that nowadays! HZ is an awesome place to buy or service a vehicle. There's nowhere else for us-- More
Each employee that I have ever had contact with at Harold Zeigler, Grandville, MI has gone out of their way to make my experience pleasant. They are true professionals and work for a class Company. I h Zeigler, Grandville, MI has gone out of their way to make my experience pleasant. They are true professionals and work for a class Company. I have purchased vehicles from the dealership and the sales experience has been positive each time. The service department handles routine maintenance and recalls efficiently and always on time. I appreciate companies that instill a customer service mindset. I only desire to do business with that type of company which means I plan on returning to Harold Zeigler of Grandville. More
I was having trouble with my vehicle's cruise control and from the first call to picking up my vehicle after it was fixed, everything went smooth. They were also quick in getting my vehicle fixed. I will re from the first call to picking up my vehicle after it was fixed, everything went smooth. They were also quick in getting my vehicle fixed. I will recommend the service shop to anyone who needs work done on their vehicle. I enjoyed working with everyone in the service department. More
My wife went up to the Grandville location to have a recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the c recall serviced. The staff notified her that it would take an hour or so and they offered to drive her and the children home. The staff removed the car seats and properly secured them into the transport vehicle and drove the family home. When the van was ready, they came back to the house, installed the car seats back into the transport vehicle again and drove back to the dealership. Once at the dealership, they removed the car seats, took them to our van and properly installed them again! Our you kidding me? I have found my service center! Thank you to the Harold Zeigler team. Sincerely, Dan More
I had a great experience at Harold Zeigler. I went to get some work done on my 2008 dodge caliber. They were able to fit me in right away and the guy I worked with was very friendly. I waited in the waiting some work done on my 2008 dodge caliber. They were able to fit me in right away and the guy I worked with was very friendly. I waited in the waiting room while my car was getting worked on and they informed me when the work was completed. I had a good experience because the service was fast and friendly and they did a quality job with my car because I am no longer experiencing problems. More
We took our Dogde Caravan in to get an oil change and a recall fixed. While Harold Zeigler was working on our van they also went ahead and fixed an upcoming recall that we had not yet received. I appreci recall fixed. While Harold Zeigler was working on our van they also went ahead and fixed an upcoming recall that we had not yet received. I appreciate the proactive approach, saving us an additional trip to the dealer. We also like the text messages they sent letting us know the progress and when our van would be finished. The people were very friendly and helpful. More
I called the service department to get in for a new battery and oil change. They advised me that the quick lube portion could handle it and would save me some money in the process which was nice. I g battery and oil change. They advised me that the quick lube portion could handle it and would save me some money in the process which was nice. I got right in when I arrived and while getting those things done I inquired with the service dept. about an issue that I was having with my power windows. They explained that an extended warranty had been added for that issue and made an appointment to get me in the very next day to get them fixed. I am very pleased with the staff in their service dept. In addition I had purchased the vehicle there a few years prior and also had a good experience with the sales staff as well. More