Zeigler Chrysler Dodge Jeep RAM - Service Center

Great experience We had our Fiat dropped off on Friday evening via tow truck and spoke with an employee leaving he took our key and arranged to have our car looked at We had our Fiat dropped off on Friday evening via tow truck and spoke with an employee leaving he took our key and arranged to have our car looked at in the morning. We were 3 hours from home and they went out of there way to replace our alternator that day so we didn’t have to rent a car to get back work on Monday. More

Going the extra mile I came in for a routine oil change which was done quickly. However they found my tires was unexpectedly worn beyond safe limits. This was confirmed I came in for a routine oil change which was done quickly. However they found my tires was unexpectedly worn beyond safe limits. This was confirmed by a tire store. Zeigler offered to replace the tires with the same exact tire for a very good price. In addition they managed to obtain a $300 refund from Michelin under the tires’ 60,000 mile warranty. I have never been able to obtain a refund on a warranty on tires that came on a new car before. Incredible. I’m very pleased. The manager of the Quick Oil Change dept deserves the credit More

Poor Service/Advice Getting ready to go out of town and the electronics died in my 2015 Jeep Grand Cherokee. I explained the situation to the service advisor. He basicall Getting ready to go out of town and the electronics died in my 2015 Jeep Grand Cherokee. I explained the situation to the service advisor. He basically said to bad we have no openings until next week . He didn't advise me to call jeep road side assistance to tow or any alternatives. Thank goodness there are other dealers around town that will help. More

Happy to be wrong I have always thought of extended service warranties as a bet against yourself, and I had no interest on getting one, but my wife insisted. After 6 mo I have always thought of extended service warranties as a bet against yourself, and I had no interest on getting one, but my wife insisted. After 6 months of driving our low mileage 2015 dodge journey the dash started to flicker in and out. This happened 3 days before I needed to drive from Michigan to Ohio with my family of 6 to be the best man in my friends wedding. My other reservation about getting a dealer warranty is having to hold someones feet to the fire to honor a warranty, however, my reservations about dealing with the dealership over the warranty were unwarranted. I called Matt Griffin, the sales associate who sold me the car and let him know what was going on, he referred me to the service desk where they said, "Yup, that is covered by your warranty, can you drop it off tomorrow morning?" Matt, knowing that I had a wedding to go to with my rather large family, got permission to let me use a 2016 Chrysler Town and Country that was on the lot, even though my service contract only guaranteed me "a car" not "a large car capable of moving 6 people, three of whom are in car seats". I was super happy with how this whole process was handled by their team, and in the future, I wont argue with my wife about the warranty. More

Not pressured Great selection of vehicles and great service department. Been getting my oil changed here every year when needed, and it's nice knowing they know wha Great selection of vehicles and great service department. Been getting my oil changed here every year when needed, and it's nice knowing they know what they are doing, and they let me know when there might be an upcoming problem I should have taken care of soon. More

Vinnie will take care of you! I couldn't be more happier with the service that I received from Vinnie. Not only was Vinnie very professional, he went the extra mile to make sure e I couldn't be more happier with the service that I received from Vinnie. Not only was Vinnie very professional, he went the extra mile to make sure everything was taken care of in a timely manner. I would highly recommend this location, overall was a pleasant experience. More

Amazing Ric Conkey knows how to put you in the vehicle that best fits your needs. He is a sales man for the people. You won't be disappointed! Ric Conkey knows how to put you in the vehicle that best fits your needs. He is a sales man for the people. You won't be disappointed! More

Victor is Amazing He went above and beyond to make sure service got handled promptly on my vehicle even though others had dropped the ball. Hands down he went above an He went above and beyond to make sure service got handled promptly on my vehicle even though others had dropped the ball. Hands down he went above and beyond and for that I'm thankful. More

Employee was Great Help! I work with Durell on the customer service/sales side. He was very helpful in getting me the right information regarding the cars I was looking for, l I work with Durell on the customer service/sales side. He was very helpful in getting me the right information regarding the cars I was looking for, leveling with me on price and options, and even connecting me with a guy in the service center to look over and inspect a vehicle I was thinking of purchasing from elsewhere. Never did he become pushy or annoying, simply gave me the information and education I needed to make the best choice. More

Fantastic Super helpful and friendly! They were able to get me in and out real fast. I highly recommend coming here for either a service or purchasing a vehicl Super helpful and friendly! They were able to get me in and out real fast. I highly recommend coming here for either a service or purchasing a vehicle! More