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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
392 Reviews
Call Service Center (616) 588-4200

392 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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October 01, 2024

Jake in the service dept was great with the follow up visit with our van. Highly recommend him at Zeigker’s More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in Service Dept is great!
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Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for your kind words! We're thrilled Jake provided great service for your van. If you need anything else, feel free to reach out!

October 01, 2024

Was a great experience Highly recommended Will be back. Very pleased. Thank you everyone was pleasant More

by etts7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the great feedback! We're so glad you had a positive experience and appreciate the recommendation. We look forward to seeing you again!

September 27, 2024

I’ve been coming to Zeiglar for 10 years now. All my vans have been trouble free but my Pacifica has a clicking noise in the front that they couldn’t find. More

by gibreffitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
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Sep 30, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for being a loyal Zeigler customer for the past 10 years! We truly appreciate your trust in us to keep your vehicles running smoothly. We’re sorry to hear about the clicking noise in your Pacifica, and I understand how frustrating that can be. Please know that we're committed to getting to the bottom of it. Feel free to contact us. Your satisfaction is important to us, and we’ll do our best to resolve the issue.

September 22, 2024

Excellent service! Staff is wonderful. Wish the quick lube was a bit faster, but they do a complete job. . More

by EMILY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, Emily! We're glad to hear that you had an excellent experience with our team. We appreciate your patience with the quick lube service and are happy to know the thoroughness of the job stood out. We'll continue to work on improving efficiency while maintaining the quality of service you expect. We look forward to seeing you again!

September 13, 2024

Unethical service practices. It was just a standard oil change and the technician looked at the oil filter then put the old one back in and only rotated the driver's side tires n More

by rickstrengholt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Witucki
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Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for bringing this situation to our attention. We sincerely apologize for the disappointment and frustration you experienced during your recent service visit. I’m sorry to hear that you didn’t receive a return call from Brent, our Service Manager. I will personally ensure that he or another member of our team reaches out to you as soon as possible to address your concerns and make this right. Your satisfaction is our top priority, and we’ll do everything we can to resolve this situation promptly. Thank you for your patience, and we appreciate the opportunity to correct the issue.

September 09, 2024

Taylor Buehler from the service department at Harold Ziegler is absolutely fantastic. He provided exceptional service, demonstrated expert knowledge, and genuinely cared about my satisfaction. I highly More

by KevinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for the glowing review! We’re thrilled to hear that Taylor provided you with exceptional service and made sure you were well taken care of. We’re lucky to have her on our team, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future!

September 08, 2024

Always pleased with service at Zeiglar. Roman makes sure everything is done right. This is why we always go back to Zeiglar More

by xrjj
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster, Derek Fitzpatrick, Roman Witucki, Kasandra Huff
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Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your continued trust in Zeigler! It’s wonderful to hear that Roman always ensures everything is done right, and we truly appreciate your loyalty. We’re thrilled to know that our service keeps you coming back, and we’ll make sure to keep exceeding your expectations. We look forward to seeing you again soon, and if there’s ever anything more we can do, don’t hesitate to let us know!

September 08, 2024

It was quick and easy except they forgot to do the recall on the GC jeep More

by rvannest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! We're glad to hear the process was quick and easy, but I apologize that we missed the recall on your Grand Cherokee. We appreciate you bringing this to our attention, and we’ll make sure to get that taken care of for you. Please reach out at your earliest convenience, and we’ll schedule a time that works best for you to complete the recall service. Thanks again for your understanding, and we look forward to resolving this quickly!

September 05, 2024

“Customer First” comes to my mind for this dealership. Both sales and service staff are very polished, friendly and well-trained professionals! I’ve leased two Grand Cherokees from Zeigler, they’re proven More

by richard.krueger19@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick, Roman Witucki
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Richard- Wow, thank you so much for such a fantastic review! We're truly honored to be your go-to dealership, and we love hearing that our “Customer First” approach shines through in both our sales and service teams. Your loyalty means the world to us, and we're thrilled that you've enjoyed your Grand Cherokees and your experience with Zeigler. We look forward to continuing to provide the top-notch service you deserve! Thanks again for your wonderful referral—we can’t wait to welcome your friends and family!

September 04, 2024

Staff very friendly. Waiting area is nice. Wait was longer than I wanted but it was last day before a Holiday weekend. More

by jbeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your review! We're glad you found our staff friendly and enjoyed our waiting area. We understand that the wait time was longer than expected, especially with it being right before the holiday weekend, and we appreciate your patience. We’ll continue to work on improving our efficiency. We look forward to seeing you again and providing an even smoother experience next time!

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