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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
407 Reviews

407 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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October 30, 2023

Oil change was quick and efficient. Great deal on two oil changes as well, will be back again. More

by KYLEZIELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Kerry Kearney, Lorna Wilson
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Kyle, thank you for sharing your experience! We are pleased to hear that your oil change was quick and efficient. We look forward to welcoming you back for your future service needs. Thank you for choosing Zeigler!

October 29, 2023

I have purchased 4 vehicles over the years, the last one my 2016 Ram 1500. I took it in to have the manifolds looked at due to an exhaust leak. Derek Fitzpatrick wrote up a work order and made an appointmen More

by TIMHOUSEHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Tim, We're pleased to hear about your long-standing relationship with our dealership and your trust in our service. If you ever have more service needs or any further questions, please don't hesitate to reach out. Thank you for choosing us, and we're here to assist you in the future!

October 29, 2023

Corey did a great job! Got me in and out in less time than I expected. Also, helped me check on tire pricing. Thanks! More

by rjbroek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that Corey did a great job, providing you with efficient service and even assisting with checking tire pricing. Your time is valuable, and it's fantastic that your experience was better than expected. If you ever need further assistance or have more questions, please don't hesitate to reach out. Thank you for your kind words!

October 29, 2023

They were waiting for me to arrive. then took very good care of my baby. More

by DAVIDU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

David, It's great to hear that we were prepared for your arrival and took excellent care of your vehicle during the service. Your peace of mind is important, and it's fantastic to know that your experience was positive. See you soon!

October 28, 2023

Zeigler came through in the end and went out of their way to give me great service and resolve my issue. Lorna especially went out of her way and provided excellent communication and made the service visit More

by willekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorna Wilson
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that we were able to come through and provide you with exceptional service, resolving your issue to your satisfaction. If you ever need further assistance or have any more feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our service. Thank you for your kind words!

October 28, 2023

I like how they aren't trying to milk me for every penny I have. I recently took another car to a different dealership and they tried to upsell me on everything! Even though I said no to lots of stuff, I st More

by vander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaia
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are thrilled that you've had a different, more positive experience with us. Transparency and respecting your preferences are essential to us. We aim to provide the services you need without pressuring you into unnecessary upsells. Your trust means a lot, and we're here to assist you with exactly what you require. If you ever have further questions or need assistance, please feel free to get in touch. Thank you for choosing Zeigler!

October 27, 2023

I was impressed by how well they dealt with an issue I was inquiring about. They went over and above in helping me. More

by PKAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you were impressed with our assistance in addressing your inquiry. Going above and beyond to help our customers is what we aim for, and your satisfaction is our priority. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

October 26, 2023

Great job and I will be returning as a customer . Thank you Hi DJ haha More

by tony1114balducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Tony, thank you for your kind words! We're thrilled to hear you had a great experience with us. We're looking forward to serving you as a returning customer, and we'll be here to assist you whenever you need us.

October 25, 2023

Service Department never answers their phones. Owner's Manual was taken while vehicle was being serviced in April. It was promised that it had been ordered 10//02/2023. Still haven't received More

by kranco1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek and Patrick
Oct 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We apologize for the inconvenience. Your Owner's Manual was ordered on October 2nd. Unfortunately we have no control over how long it takes to arrive. We aren't even provided with an estimated time frame. Derek and Kasandra are both watching for it, and you will be contacted the moment it arrives.

October 24, 2023

Took an hour for an oil change and 30$ for tire rotation that I bought from you. I was first in line. The tire visit took 5 1/2 hours. I will not be back. More

by cdvshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster
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