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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
393 Reviews
Call Service Center (616) 588-4200

393 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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October 28, 2023

I like how they aren't trying to milk me for every penny I have. I recently took another car to a different dealership and they tried to upsell me on everything! Even though I said no to lots of stuff, I st More

by vander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaia
Report | Print
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are thrilled that you've had a different, more positive experience with us. Transparency and respecting your preferences are essential to us. We aim to provide the services you need without pressuring you into unnecessary upsells. Your trust means a lot, and we're here to assist you with exactly what you require. If you ever have further questions or need assistance, please feel free to get in touch. Thank you for choosing Zeigler!

October 28, 2023

Zeigler came through in the end and went out of their way to give me great service and resolve my issue. Lorna especially went out of her way and provided excellent communication and made the service visit More

by willekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorna Wilson
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that we were able to come through and provide you with exceptional service, resolving your issue to your satisfaction. If you ever need further assistance or have any more feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our service. Thank you for your kind words!

October 27, 2023

I was impressed by how well they dealt with an issue I was inquiring about. They went over and above in helping me. More

by PKAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you were impressed with our assistance in addressing your inquiry. Going above and beyond to help our customers is what we aim for, and your satisfaction is our priority. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

October 26, 2023

Great job and I will be returning as a customer . Thank you Hi DJ haha More

by tony1114balducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Tony, thank you for your kind words! We're thrilled to hear you had a great experience with us. We're looking forward to serving you as a returning customer, and we'll be here to assist you whenever you need us.

October 25, 2023

Service Department never answers their phones. Owner's Manual was taken while vehicle was being serviced in April. It was promised that it had been ordered 10//02/2023. Still haven't received More

by kranco1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek and Patrick
Report | Print
Oct 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We apologize for the inconvenience. Your Owner's Manual was ordered on October 2nd. Unfortunately we have no control over how long it takes to arrive. We aren't even provided with an estimated time frame. Derek and Kasandra are both watching for it, and you will be contacted the moment it arrives.

October 24, 2023

Took an hour for an oil change and 30$ for tire rotation that I bought from you. I was first in line. The tire visit took 5 1/2 hours. I will not be back. More

by cdvshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster
Report | Print
October 23, 2023

Despite circumstances beyond their control, Patrick, Roman and Cassandra did a great job getting my Promaster 3500 serviced. More

by lori34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Roman, and Cassandra
Report | Print
Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Lori, We greatly appreciate your understanding and patience, especially in the face of circumstances beyond our control. Patrick, Roman, and Cassandra are dedicated team members who always strive to provide excellent service, and we're glad to hear that they did a great job in servicing your Promaster 3500. Your feedback is truly valued, and we look forward to continuing to serve you in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing Zeigler Grandville!

October 21, 2023

I went in for a Regular Oil change and it was done very efficiently and verified several important areas on the vehicle . More

by dandmdouma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to hear that your experience with us for a regular oil change was efficient and thorough. It's our priority to not only provide the service you came in for but also to ensure the overall health of your vehicle. Your safety and satisfaction are important to us, and we're grateful for your trust in our services. If you ever need any more maintenance or have questions about your vehicle, please don't hesitate to reach out. Thank you for choosing us!

October 20, 2023

Very helpful and prompt. Did have an issue with getting some parts. Thank you again. More

by dssisco1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, and we're glad to hear that you found our service to be helpful and prompt. We apologize for any inconvenience you experienced in obtaining certain parts. Our team always strives to provide the best service possible, and we appreciate your understanding.

October 20, 2023

Always take my Jeep to Zeiglers, great service always. Will buy another Jeep down the road. More

by FCOACH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Corson
Report | Print
Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that you consistently choose Zeigler for your Jeep service needs and have had a great experience every time. Your loyalty is greatly appreciated, and we're looking forward to being here for you when the time comes for you to purchase another Jeep down the road.

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