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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
407 Reviews

407 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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November 11, 2023

Patrick Doyle and his crew of maintenance techs went so far above and beyond for me they helped me with my warranty and getting my jeep back on the road in a timely fashion. Very transparent with everythin More

by Awilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Doyle, Lorna Wilson
Nov 16, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We can't thank you enough for your glowing review! It's fantastic to hear that Patrick and our technicians went above and beyond to assist you with your warranty and get your Jeep back on the road promptly. Transparency is key, and we're thrilled to know that you felt well-informed throughout the process. We look forward to serving you again in the future!

November 09, 2023

Great service great service great service great service great service great service great service great More

by GACLAXTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton
Nov 09, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We truly appreciate your enthusiastic feedback! Thank you for emphasizing the great service you received. Your satisfaction is our top priority, and we're delighted to hear that our service has met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

November 09, 2023

The service here is great and they get you in and out in quick time. The service tech, Corey Clayton, was very helpful and friendly. I enjoy working with Ziegler Chrysler and they are close to where I live. More

by douglasshuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Nov 09, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Douglas, thank you for sharing your positive experience with us! We're delighted to hear that you found our service excellent and appreciate the efficiency in getting you in and out quickly. It's fantastic that Corey provided helpful and friendly assistance—customer satisfaction is our priority. We're glad to be conveniently located for you, and your recommendation means a lot. We look forward to serving you and appreciate your loyalty to Zeigler Grandville!

November 08, 2023

Had an appt on Friday Nov 3 first thing @7:30. Never got to my car until Monday late morning. My husband stopped by to get the keys Monday @5:00 and they couldn’t find the keys. Once they found th More

by jtkoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek
November 07, 2023

Patrick was good for the most part. Left out crucial info on my bill that could have saved me some money. I learned to make sure I see the bill and what insurance is ready to pay before More

by TMJ020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick,
November 04, 2023

The guy who took care of me was only there a week and he did a wonderful job thanks More

by vanasperenjoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience & for choosing Zeigler Grandville!

November 02, 2023

Pete Butkiewicz is the best go-to guy - he was recommended by 2 friends 5yrs ago. Pete is unfailingly kind and helpful - - good customer-first service. More

by nvmlivonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Butkiewicz, Corey Claxton
Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

It's wonderful to hear that Pete has been your go-to person for five years and was recommended by your friends. Unfailingly kind and helpful service, with a customer-first approach, is a testament to his dedication and professionalism. We truly appreciate your positive feedback and the trust you've placed in Pete's service. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for your continued support!

October 31, 2023

They were very professional and friendly. They took care of my issue and even told me of another issue that I didn't know about. Even that issue was taken care of quickly and I was on my way. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Steve, it's fantastic to hear about your positive experience! We're delighted that our team was both professional and friendly, and that they went the extra mile to not only address your main issue but also to identify and resolve another one. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to contact us. Thank you for choosing us!

October 31, 2023

It was an overall great experience. I would certainly recommend to others in the future. More

by NAPALMTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great experience. We look forward to seeing you again soon!

October 31, 2023

Very very friendly. He informed me what they would be doing. And I smiled at his purple pen! More

by STEF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Claxton
Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear that you found our service friendly and appreciated the information provided. It's our goal to make every customer feel comfortable and informed during their experience. However, we noticed you gave us a 1-star rating, and we'd love to learn more about how we can improve. Your feedback is essential to us, and we're here to address any concerns you may have had. Please feel free to share more details or reach out to us directly so we can make sure your next visit exceeds your expectations. Thank you for your input!

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