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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
393 Reviews
Call Service Center (616) 588-4200

393 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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November 07, 2023

Patrick was good for the most part. Left out crucial info on my bill that could have saved me some money. I learned to make sure I see the bill and what insurance is ready to pay before More

by TMJ020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick,
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November 04, 2023

The guy who took care of me was only there a week and he did a wonderful job thanks More

by vanasperenjoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience & for choosing Zeigler Grandville!

November 02, 2023

Pete Butkiewicz is the best go-to guy - he was recommended by 2 friends 5yrs ago. Pete is unfailingly kind and helpful - - good customer-first service. More

by nvmlivonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Butkiewicz, Corey Claxton
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Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

It's wonderful to hear that Pete has been your go-to person for five years and was recommended by your friends. Unfailingly kind and helpful service, with a customer-first approach, is a testament to his dedication and professionalism. We truly appreciate your positive feedback and the trust you've placed in Pete's service. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for your continued support!

October 31, 2023

Very very friendly. He informed me what they would be doing. And I smiled at his purple pen! More

by STEF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Claxton
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Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear that you found our service friendly and appreciated the information provided. It's our goal to make every customer feel comfortable and informed during their experience. However, we noticed you gave us a 1-star rating, and we'd love to learn more about how we can improve. Your feedback is essential to us, and we're here to address any concerns you may have had. Please feel free to share more details or reach out to us directly so we can make sure your next visit exceeds your expectations. Thank you for your input!

October 31, 2023

It was an overall great experience. I would certainly recommend to others in the future. More

by NAPALMTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great experience. We look forward to seeing you again soon!

October 31, 2023

They were very professional and friendly. They took care of my issue and even told me of another issue that I didn't know about. Even that issue was taken care of quickly and I was on my way. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Steve, it's fantastic to hear about your positive experience! We're delighted that our team was both professional and friendly, and that they went the extra mile to not only address your main issue but also to identify and resolve another one. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to contact us. Thank you for choosing us!

October 30, 2023

Oil change was quick and efficient. Great deal on two oil changes as well, will be back again. More

by KYLEZIELINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Kerry Kearney, Lorna Wilson
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Kyle, thank you for sharing your experience! We are pleased to hear that your oil change was quick and efficient. We look forward to welcoming you back for your future service needs. Thank you for choosing Zeigler!

October 29, 2023

They were waiting for me to arrive. then took very good care of my baby. More

by DAVIDU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

David, It's great to hear that we were prepared for your arrival and took excellent care of your vehicle during the service. Your peace of mind is important, and it's fantastic to know that your experience was positive. See you soon!

October 29, 2023

I have purchased 4 vehicles over the years, the last one my 2016 Ram 1500. I took it in to have the manifolds looked at due to an exhaust leak. Derek Fitzpatrick wrote up a work order and made an appointmen More

by TIMHOUSEHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Tim, We're pleased to hear about your long-standing relationship with our dealership and your trust in our service. If you ever have more service needs or any further questions, please don't hesitate to reach out. Thank you for choosing us, and we're here to assist you in the future!

October 29, 2023

Corey did a great job! Got me in and out in less time than I expected. Also, helped me check on tire pricing. Thanks! More

by rjbroek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that Corey did a great job, providing you with efficient service and even assisting with checking tire pricing. Your time is valuable, and it's fantastic that your experience was better than expected. If you ever need further assistance or have more questions, please don't hesitate to reach out. Thank you for your kind words!

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