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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
391 Reviews
Call Service Center (616) 588-4200

391 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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October 26, 2024

Matthew Morris was very helpful. Went abov e and beyond my expectations. He contaceted me back after hours when I was locked out of my car when it was running and my keys and phon More

by kruizenc
Recommend Dealer
Yes
Employees Worked With
Matthew Morris
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're thrilled to hear that Matthew went above and beyond to help you, even reaching out after hours when you were locked out. It’s great to know he exceeded your expectations—we’ll be sure to pass along your appreciation!

October 23, 2024

Work was completed in timely manner and Derrick Fitzpatrick the service advisor was great in keeping me informed to what was going on. More

by alexanderl4049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Fitzpatrick
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're pleased to hear that the work was completed promptly and that Derek kept you well-informed throughout the process. We'll be sure to pass along your kind words. We look forward to assisting you again in the future!

October 23, 2024

Was pleased with the quick in and out service. Was out in about 30 minutes More

by paul.buckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Paul! We're glad to hear you had a quick and efficient visit, getting you in and out in just about 30 minutes. We appreciate your feedback and look forward to serving you again soon!

October 21, 2024

i didn't know a 15 point inspection was separate from oil change. I wish the service person who checked me in had asked about it. Now i have to make seperate appointment for that which is inconvenient. Pl More

by quirogtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We apologize for the inconvenience with the inspection and headrest adjustment. Your feedback is valuable, and we’ll make sure our team improves on clear communication and attention to detail. Please reach out if we can assist in any way to make your next visit smoother.

October 19, 2024

Employees are always friendly and helpful. Snacks are great too. I never need an appointment for an oil change More

by ratliffp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're glad our friendly team and convenient, no-appointment oil changes make your visits enjoyable. And we're happy to hear you like the snacks too! We look forward to seeing you next time!

October 18, 2024

Quick, nice, professional. Clean waiting room. Staff is friendly and knowledgeable. Recommend for oil change. More

by rockymthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words! We're glad you had a quick and professional experience and enjoyed our clean waiting room and friendly staff. We appreciate your recommendation for oil changes and look forward to your next visit!

October 16, 2024

The staff work hard to accommodate our schedule. They are friendly, professional and follow up on any questions. More

by miketiff1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster
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Oct 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for your positive feedback! We are happy to hear that you had a great experience, thank you for choosing Zeigler Grandville! We hope to see you again soon.

October 12, 2024

Very prompt and clean environment. The wait time was minimal for my oil change. Communication was great. More

by JILLM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We're happy to hear that your experience was both prompt and efficient, with minimal wait time for your oil change. It's also great to know that the environment was clean and communication met your expectations. We look forward to serving you again in the future!

October 11, 2024

This dealership had great customer service. They were prompt in their communication and service was well done. More

by redmell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review! We're delighted to hear that you had a great experience with our customer service and that our team was prompt in communication and service. Providing top-notch care is always our priority, and we appreciate you taking the time to share your feedback. If there's anything else we can assist you with, don't hesitate to reach out!

October 01, 2024

Jake in the service dept was great with the follow up visit with our van. Highly recommend him at Zeigker’s More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in Service Dept is great!
Report | Print
Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for your kind words! We're thrilled Jake provided great service for your van. If you need anything else, feel free to reach out!

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