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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
407 Reviews

407 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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January 05, 2024

Taylor is absolutely amazing to work with. We have a very chaotic life / schedule, and she has been so flexible, understanding and accommodating. It means the world to us to have that level of More

by lindsay.puisis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Lindsay, Thank you for sharing such a heartwarming review about your experience with Taylor! We are delighted to hear that she has made a positive impact on your overall experience with us. If there's anything more we can do to assist you please let us know! Thank you for choosing Zeigler Grandville!

January 04, 2024

Cameron did an exceptional job by going the extra mile in keeping me satisfied. Your courtesy driver had left for the day, so Cam drove his own vehicle to pick me up an bring me back to get my vehicle. Durin More

by paul@digitaltool-die.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larisa Claxton, Cameron Adams
Jan 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear about the exceptional service you received from Cameron. We apologize for any inconvenience regarding the tonneau cover order, but we're glad to see that Cameron was able to rectify the situation and expedite the service for you. We will certainly pass on your kind words to him, and we're confident that he will appreciate the recognition. Thank you again for choosing our service, and please don't hesitate to reach out if there's anything else we can assist you with.

December 31, 2023

Always a great experience, Cory and Roman do a fantastic job and communicate very well More

by CEEJROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Roman Witucki
Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Corey and Roman. Their dedication to providing excellent service and effective communication is something we take pride in. We appreciate your support!

December 29, 2023

Easy and much quicker than expected. Roman is funny and very accommodating. A pleasure to work with! More

by Philip Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you found our service easy and quicker than expected. Roman is indeed a valuable member of our team, and we're delighted to know that working with him was a pleasure for you. We appreciate your business and look forward to serving you again in the future!

December 28, 2023

Went to get an oil change; service was great and Rowman customer service was a great experience. More

by GABEMONTEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello there! We're delighted to hear about your positive experience at the oil change service. It's fantastic that you found the service to be great, and Roman's customer service left a lasting impression. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future.

December 28, 2023

Taylor has been great to work with. Very quick response and eager to get issues fixed with our trucks. More

by JMCMURRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback! We're delighted to hear that Taylor has been a valuable asset in addressing the issues with your trucks. We take pride in our team's dedication to providing quick and effective solutions. We appreciate your business and look forward to continuing to exceed your expectations.

December 28, 2023

Service was excellent and personnel was was pleasant. I have been coming here for service for years and have always been very pleased. Keep up the great work. More

by LINDA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Lorna Wilson, Derek Fitzpatrick, Patrick Doyle, Cameron Adams, Roman Witucki, Kasandra Huff
Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've consistently had excellent service experiences with us over the years. Our team is dedicated to providing top-notch service, and it's always rewarding to receive such positive feedback.

December 27, 2023

Very nice polite service advisor and loved that you offered snack that are for gluten free people hard find More

by rclark142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick luv
Dec 28, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you appreciated our service advisor's politeness, and we're glad you enjoyed the gluten-free snack options. We strive to make our customers feel comfortable and well taken care of during their visit. We appreciate your business and hope to see you again soon!

December 23, 2023

Great and quick service. Staff is super friendly and helpful. Always feel valued as a customer there. More

by cas0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear about your positive experience! Thank you for your kind words. Providing great and quick service, along with a friendly and helpful staff, is our priority. We're glad you feel valued as a customer. Your satisfaction means a lot to us, and we look forward to continuing to serve you with excellence.

December 22, 2023

I have a problem with your service center. When you walk in the door, you stand there and no one acknowledges you. I know everyone’s working, but one of them should say, “ Will be right with y More

by mslbryan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and apologize for any inconvenience caused. Your suggestion for a simple acknowledgment upon entry is valuable, and we will address this to ensure a more welcoming experience. Thank you for bringing it to our attention, and we'll work on improving our customer interactions. We hope to provide a more comfortable and positive visit in the future.

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