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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
393 Reviews
Call Service Center (616) 588-4200

393 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

Sort by
December 28, 2023

Went to get an oil change; service was great and Rowman customer service was a great experience. More

by GABEMONTEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Hello there! We're delighted to hear about your positive experience at the oil change service. It's fantastic that you found the service to be great, and Roman's customer service left a lasting impression. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future.

December 28, 2023

Taylor has been great to work with. Very quick response and eager to get issues fixed with our trucks. More

by JMCMURRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback! We're delighted to hear that Taylor has been a valuable asset in addressing the issues with your trucks. We take pride in our team's dedication to providing quick and effective solutions. We appreciate your business and look forward to continuing to exceed your expectations.

December 28, 2023

Service was excellent and personnel was was pleasant. I have been coming here for service for years and have always been very pleased. Keep up the great work. More

by LINDA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Lorna Wilson, Derek Fitzpatrick, Patrick Doyle, Cameron Adams, Roman Witucki, Kasandra Huff
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Jan 02, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've consistently had excellent service experiences with us over the years. Our team is dedicated to providing top-notch service, and it's always rewarding to receive such positive feedback.

December 27, 2023

Very nice polite service advisor and loved that you offered snack that are for gluten free people hard find More

by rclark142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick luv
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Dec 28, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you appreciated our service advisor's politeness, and we're glad you enjoyed the gluten-free snack options. We strive to make our customers feel comfortable and well taken care of during their visit. We appreciate your business and hope to see you again soon!

December 23, 2023

Great and quick service. Staff is super friendly and helpful. Always feel valued as a customer there. More

by cas0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear about your positive experience! Thank you for your kind words. Providing great and quick service, along with a friendly and helpful staff, is our priority. We're glad you feel valued as a customer. Your satisfaction means a lot to us, and we look forward to continuing to serve you with excellence.

December 22, 2023

I have a problem with your service center. When you walk in the door, you stand there and no one acknowledges you. I know everyone’s working, but one of them should say, “ Will be right with y More

by mslbryan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
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Dec 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and apologize for any inconvenience caused. Your suggestion for a simple acknowledgment upon entry is valuable, and we will address this to ensure a more welcoming experience. Thank you for bringing it to our attention, and we'll work on improving our customer interactions. We hope to provide a more comfortable and positive visit in the future.

December 20, 2023

Came in to get wipers replaced. Done in less than 15 minutes. Thank you very much. More

by tagh725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alivia Stanley - Service Advisor
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Dec 21, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your wipers were replaced efficiently, and that you were in and out in less than 15 minutes. Our team strives to provide quick and effective service to ensure our customers' satisfaction. If you ever need assistance again or have any further feedback, feel free to reach out.

December 15, 2023

The service was good and the waiting area was clean and comfortable. Good improvement indeed. More

by stefan10
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Lorna Wilson
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Dec 18, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your positive experience with our service! We're delighted to hear that you found the service to be good and the waiting area clean and comfortable. Our team is committed to providing a pleasant experience, and it's encouraging to know that you noticed the improvements. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2023

Always a pleasant experience to have my Jeep serviced at Zeigler! The staff is remarkably kind and attentive! More

by kfjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Dec 15, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant service visit at Zeigler for your Jeep. Our team takes pride in providing exceptional customer service, and it's wonderful to know that our staff's kindness and attentiveness stood out to you. We appreciate your trust in us and look forward to serving you and your Jeep in the future. Safe travels,

December 12, 2023

The service department staff at Zeigler, especially Derek, were helpful and courteous. The oil was changed in my Jeep and the night vision issue looked at with an open door to bring it back if not foun More

by cat0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, in Service
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Dec 13, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Derek and our service department staff at Zeigler were able to provide you with helpful and courteous service. Derek will be delighted to hear your kind words, and we appreciate your acknowledgment of his efforts as a great representation of our service department values. We're committed to delivering excellent customer service, and it's feedback like yours that motivates us to continue exceeding expectations. Thank you.

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