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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
393 Reviews
Call Service Center (616) 588-4200

393 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

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March 05, 2024

Best service department around! Highly reccomend. They were quick with my repair, friendly and efficiant. 10/10! More

by taybuehler616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasandra Huff
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Mar 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience with our service department. Providing quick, friendly, and efficient service is always our goal. We appreciate your recommendation and look forward to serving you again in the future.

March 02, 2024

Prompt friendly and good service Good work space while waiting. Nice lobby while waiting Prompt check out More

by dfarragh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Mar 04, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that you found our service prompt and friendly. It's great to know that you appreciated our lobby and workspace while waiting, as well as our prompt check-out process. We look forward to serving you again in the future!

March 02, 2024

Service Rep did an excellent job. Service was quick and took care our vehicles repairs as they promised. More

by garytorno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
Report | Print
Mar 04, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! We're delighted to hear that our service representative provided you with excellent service and that your vehicle repairs were completed quickly and as promised. We strive to deliver the best experience possible, and it's wonderful to know that we met your expectations.

February 28, 2024

Always very personable and professional. Quick and always a great job! Really don't understand why people complain about going to the dealer More

by MARKSRUBIN
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick, Roman Witucki
Report | Print
Feb 28, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. Providing exceptional service is our top priority, and we're always here to ensure that your visit is quick and enjoyable. We appreciate your support and look forward to continuing to exceed your expectations in the future!

February 27, 2024

Service was completed in the time frame noted. Scheduled appointment for the recall was easy. More

by rtalsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton
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Feb 28, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're glad to hear that your service was completed within the expected time frame and that scheduling your recall appointment was convenient. We look forward to serving you again in the future.

February 26, 2024

Great to get my recall item fixed and made easy by the staff. Even the ride to work and back was pleasurable. More

by CHRISO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
Report | Print
Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that our team made your recall service easy and that you enjoyed the ride to and from work. Providing you with a pleasurable experience is what we strive for, and we look forward to serving you again in the future.

February 26, 2024

In this situation I had great service. The service rep was very responsive to the progress of the work, the detail of what was being done, what needed to be done, cost etc. However, I had More

by markraffler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
Report | Print
Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for sharing your feedback with us. We're glad to hear that you received great service from our team and that you found the service representative to be very responsive and informative about the work being done on your vehicle. We apologize for any inconvenience caused by the extended timeline for your service. We understand that having your vehicle for several days can be challenging, especially when you have appointments or need the vehicle sooner. We appreciate your understanding and patience and hope that we can exceed your expectations in your future visits.

February 23, 2024

I am still having the same problem that I had the service department did not troubleshoot before they brought the car back to me. At this point, I’m really frustrated because this is not the first time I bro More

by EOCOLLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Fitzpatrick
Report | Print
February 23, 2024

Very polite, I was well informed of any other maintenance that may be needed. Just a great overall experience.! More

by arnold.saenz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive feedback Arnold! We're delighted to hear that you had a great overall experience with us. We strive to provide polite and informative service, ensuring that our customers are well-informed about their vehicles' maintenance needs. We look forward to serving you again in the future!

February 23, 2024

Super-Fast service and everything done well! Washed van was a nice touch! Highly recommend! More

by mikevanryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for sharing your experience! We're thrilled to hear that you were impressed with our super-fast service and that everything was done to your satisfaction. We're glad you appreciated the washed van—it's our way of adding a little extra to your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future.

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