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Zeigler Chrysler Dodge Jeep RAM - Service Center

Grandville, MI

4.6
393 Reviews
Call Service Center (616) 588-4200

393 Reviews of Zeigler Chrysler Dodge Jeep RAM - Service Center

Sort by
April 01, 2024

Great services, friendly staff. I trust them to get my car done right. Thank you. More

by nguyenml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
Report | Print
Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team and that you trust us with your car. We appreciate your trust and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

March 31, 2024

great service. in and out right away. very detailed. explained everything.quoted replacement tires for me while i was there More

by rainman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us and that our team provided you with excellent service. We always strive to be efficient and thorough, ensuring that our customers are well-informed. If you have any further questions or need assistance with your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future!

March 31, 2024

I was told it would take 2 hours to fix my car. It took 5 and a half. More

by dehaanj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. We're truly sorry for the inconvenience caused by the delay in fixing your car. We understand that your time is valuable, and we strive to provide efficient service. We apologize for falling short of our usual standards and appreciate your feedback. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

March 31, 2024

Took awhile to get an Appointment but the service and service advisor were great. Quickly found the problem and clearly communicated what my options were. We’ll be back. Thank you Taylor! More

by rebecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that despite the initial wait for an appointment, you found our service and service advisor Taylor to be great. We always strive to provide efficient and clear communication about your vehicle's needs. We're glad we could quickly identify the problem and present your options clearly. We look forward to welcoming you back for your future automotive needs. Thank you for choosing Zeigler Grandville!

March 30, 2024

I had transmission concerns with my truck. I was told to go to this location because they had the transmission technicians that I needed. I made an appointment and was told that it was at 8:00 More

by matt.heeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster, Kasandra Huff
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March 29, 2024

Great staff, great salesman, great finance manager, great service advisers and department. Regards. Thank you More

by EGOODGI
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw, Corey Claxton, Derek Fitzpatrick
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear about your positive experience with our team at Zeigler Grandville! Thank you for taking the time to share your kind words. We're dedicated to providing exceptional service at every step, and we're thrilled to have exceeded your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Warm regards!

March 28, 2024

They’re great! I trust them to get the job done well. Customer care by Derek is always great. More

by JUSTINMCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick, Roman Witucki, Kasandra Huff
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Justin, thank you so much for your kind words! We're thrilled to hear that you trust us to take care of your vehicle and that Derek has provided you with excellent customer care. We appreciate your support and look forward to continuing to provide you with the best automotive experience possible.

March 28, 2024

Quick service completed in a timely manner and friendly service. Very happy with all of it More

by jennm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
Report | Print
Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you were pleased with our quick and friendly service. Providing a positive experience for our customers is always our goal. If there's anything else we can do for you, please don't hesitate to reach out.

March 26, 2024

Great service and customer service is the best! I didn’t have to wait long and they did a great job servicing my Jeep.Everyone is friendly and courteous.thank you ! More

by dmofoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Report | Print
Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that you found our service and customer service to be top-notch. We strive to make every visit efficient and pleasant, and we're glad to hear that we hit the mark with your Jeep service. Your kind words mean a lot to us, and we're grateful for your support. We hope to see you again soon for another great experience!

March 26, 2024

Great dealership. We have worked with CJ in sales and Cam in service and can't say enough good things about both. More

by DEDAV60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with CJ in sales and Cam in service. We're lucky to have them on our team, and we'll be sure to pass along your feedback. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!

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