Zeigler Chrysler Dodge Jeep RAM

My salesman, Jeff, was great. He worked to get me into the vehicle I wanted. Made sure I got the color I wanted without pushing me into another one. Informed me of hte difference between the models. Kep the vehicle I wanted. Made sure I got the color I wanted without pushing me into another one. Informed me of hte difference between the models. Kept in contact wtih men during the process and was patient as well. And he likes to golf!!!!!!!!!! More

We stopped in the dealership to have the oil changed in our 2006 Grand Cherokee Limited and ended up buying a new 2011 Grand Cherokee Overland. We were waiting in the showroom for our Jeep to be serviced a our 2006 Grand Cherokee Limited and ended up buying a new 2011 Grand Cherokee Overland. We were waiting in the showroom for our Jeep to be serviced and were introduced to Patrick. We have been interested in the new Overland for some time but had not had the opportunity to drive one. Patrick showed us a dealer demo which we drove and fell in love with. To make a long story short we bought the new Overland. Patrick, Scott, & Jeff were very professional, thorough, and caring throughout the transactions. Follow up since the transaction is second to none. We have been doing business with this dealership for more than 25 years and now we know why, it has been a great relationship!!! Thanks, again to all that made this event possible. Sincerely, Bill & Yvonne Delo More

I always receive excellent service whether it is an oil change or mechanical service. The employees are friendly, courteous and seemingly enjoying their jobs. If I'm getting an oil change, they open my do change or mechanical service. The employees are friendly, courteous and seemingly enjoying their jobs. If I'm getting an oil change, they open my door, they remember me from the previous visits. They always get me out of there in a quick, efficient manner. Although my last visit was 5 hours long, I have nothing to complain about. The staff was very accomodating. John shuttled me over for a nail appointment and returned just as he said he would on time. What a nice man! I was a little shocked that I came in for differential service and left with new brakes, but I knew it was coming. Tom Kellogg answered all of my questions and asked the most important ones....."do you want us to remedy the present situation or do you want us to handle this the right way, fixing the problem completely and preventing a major expense down the road??? Obviously, there is only one answer to that question. John was ready to shuttle me again, but I chose to relax in the waiting area and read. Tom came out periodically to update me and make sure I was doing okay. I was fine wandering the showroom, where I was asked if I had any immediate needs and I was fine just waiting. I would have to say that Harold Zeigler service is the first automotive service area that I have ever felt relaxed at. I trust that they are taking good care of my vehicle. I trust that they are always fair and that I will never be taken advantage of. Kudos to all of you. Sincerely, Patti Blanott More

Our van would not run over 30 mph so needed to be towed into the shop. When I called a tow service number was issued to me. I was called shortly after the van came in and was given the reason for the probl into the shop. When I called a tow service number was issued to me. I was called shortly after the van came in and was given the reason for the problem but it was to late to be completed that day. They had the auto fixed early the next day. They also took care of a recall problem without me bringing it to their attention. Another good job by your service department. More

After visiting several dealerships in the area I stopped in at Zeigler's. They were friendly and patient with me. I don't really know much about car's but Jeff was able to help me figure out what would best in at Zeigler's. They were friendly and patient with me. I don't really know much about car's but Jeff was able to help me figure out what would best suit my needs. He was able to help me with my questions and brought up points I had not considered. When I came back for a second visit Jeff knew me by name and remembered the SUV I had been interested in. He worked with my schedule to get things done on a timetable I could work with. I haven't had this positive of an experience with any previous car purchase. More

I usually ignore the recall notices I receive. But your I usually ignore the recall notices I receive. But your dealership won't let me get away with that. You pester me until I bring my van in for service I usually ignore the recall notices I receive. But your dealership won't let me get away with that. You pester me until I bring my van in for service and thats not a bad thing, at least where I'm concerned. Sometimes I need a nudge in the right direction. I'm very happy with the service I receive, and the courteousness of the tech guys. Keep up the good work! More

My car had a recall. I was given a time frame of an hour. It took 50 min. I was home within the hour. Great job !! I was also given thee opition to have a driver give me a ride home or across the street or a It took 50 min. I was home within the hour. Great job !! I was also given thee opition to have a driver give me a ride home or across the street or anywere I would like to go. They would drop me off and pick me up when my car was ready or when I was ready to be pick up. More

they were very friendly and couteos. hardly any waiting, I appreacited the phone call reminding me of the recall and setting up the time for the appointment. When I got there they took the information and t I appreacited the phone call reminding me of the recall and setting up the time for the appointment. When I got there they took the information and took me to lounge for coffee. When done they hsd all paper work finishen an were very nice. I would go back again. More

My husband an I came in ready to buy. She was working at her desk while we spent considerable time looking at a van. She finally got up and asked if we were being helped. Strike one. She admitted bein at her desk while we spent considerable time looking at a van. She finally got up and asked if we were being helped. Strike one. She admitted being new, and we understood that. HOWEVER she couldn't answer any of our questions. As we got down to writing Jo the details we wanted, she had no idea what came standard, and what yaws special order. Strike two. As we dealt with pricing, this dealer has the sales person scoot back and forth between the manager and client...playing let's make a deal. We insist on more respect, that is line by line listing items, and seeing the details that create the total. Strike three. We still gave an exact description of make, color, and package. Guess what? No phone call. We finally made a call, she was uncertain what we had discussed......strike four. We purchased the vehicle at a dealer who was knowledgeable, attentive, and treated us with reapect. More

I previously had my Jeep serviced at the dealer in Hudsonville, where I met Mike Millard. He treated me so good, that when he moved to your dealership in Grandville, I followed him to have my Jeep ser Hudsonville, where I met Mike Millard. He treated me so good, that when he moved to your dealership in Grandville, I followed him to have my Jeep serviced there. It's been several years since my first visit, and I have had my Jeep serviced exclusively at your dealership. Everyone there makes each visit very pleasant. The service advisors Ben and Ziggy have given me excellent service. John Dekker has provided excellent information on parts and supplies. He really is an expert in his area. One of the best. The cashier is always pleasant and helpful. The Quick Lube Lane is excellent. All of the guys there are professional and courteous. They always do a great job and are helpful in recommending other parts/services that my Jeep needs. Keep up the great work, everyone. You should all be proud of yourselves and your dealership! More