Zeigler Chrysler Dodge Jeep RAM

First time at Harold Ziegler - Grandville I drove to this dealership 45 minutes away because it had such a large inventory of the vehicle I was interested in. I typically don't care for sales I drove to this dealership 45 minutes away because it had such a large inventory of the vehicle I was interested in. I typically don't care for sales people in general and I had already done a ton of research on what I wanted. I was introduced to Pete and he is the most non-sales salesperson I have met. He was fantastic and down to earth, answered my questions without giving me a pitch and a really great guy all around. Ed completed the financial transaction for us and was great to work with as well. More

Buying from HZ for the first time This was honestly through best experience at a dealership I've ever experienced. We worked with Jeff Holtsclaw to find our new van, and I was really i This was honestly through best experience at a dealership I've ever experienced. We worked with Jeff Holtsclaw to find our new van, and I was really impressed with his mannerisms and ethic. He was very honest, helpful, and really tried to get us where we needed without overselling or being pushy. I will definitely use him any time we need a car and recommend him 100%!! More

Excellent experience...none of the typical high pressure! CJ couldn't have been nicer...she answered all of our questions and was very friendly and professional. We are very pleased with our new Pacifica! CJ couldn't have been nicer...she answered all of our questions and was very friendly and professional. We are very pleased with our new Pacifica! More

Rich Snay is our guy . Glad we were able to meet 2 leases ago when our family needed to "upgrade" to the mini-van. Rich has helped us find exactly what we were looking f . Glad we were able to meet 2 leases ago when our family needed to "upgrade" to the mini-van. Rich has helped us find exactly what we were looking for, be up front about our options and then go right into paperwork and getting us on our way. No back and forth, no back channels, let me check on this and you are in the dark. He informs you about what will happen next the whole time you are sitting in his office which is much appreciated. See you again in a few years Rich. More

Easy, Quick, & Informative I was looking for a Jeep Grand Cherokee and came across Harold Zeigler. I made a phone call and was connected to Jeff Holtsclaw. He was very informati I was looking for a Jeep Grand Cherokee and came across Harold Zeigler. I made a phone call and was connected to Jeff Holtsclaw. He was very informative about the vehicle and I could tell he knew what he was talking about. The best part about Jeff is his response time. He answered all my phone calls very promptly; even on his off day, he called me from his cell # and answered the questions I had about the vehicle. After going through the different models and options, I came across one I liked and that was in my price range. I decided to make the deal and have been very happy ever since. Overall, the service was top notch and the Grand Cherokee was even better. Would recommend to friends & family. More

Easy to work with Working with Matt Ruchty has been an extremely pleasant experience. He is quick to respond to questions and took the time to understand the needs of Working with Matt Ruchty has been an extremely pleasant experience. He is quick to respond to questions and took the time to understand the needs of my company. The single best compliment I can pay to Matt is that he made the entire process EASY. More

2016 Durango Had 5 months lease remaining on 2014 Durango, Rich was able to find 2016 , get me out of lease and into new vehicle with color and options that I aske Had 5 months lease remaining on 2014 Durango, Rich was able to find 2016 , get me out of lease and into new vehicle with color and options that I asked for. More

Vehicles not thoroughly inspected before selling The dealership tried selling me a 2009 Jeep Liberty that had a cracked windshield and extremely squeaky brakes that they were not aware of (the vehicl The dealership tried selling me a 2009 Jeep Liberty that had a cracked windshield and extremely squeaky brakes that they were not aware of (the vehicle also was near empty on gas and they filled it up just under halfway for me to drive it off the lot, couldn't do a full tank?!). After having both of these issues resolved I drove the vehicle for just under a month when the water pump went out on it. Upon having that fixed the mechanic noticed that most of the bolts and clips under the hood were either missing or wrong size bolts cross threaded in and most of the internals were moving freely due to not being securely attached to the vehicle. This all seems like something that should have been noticed by the service department when doing their THOROUGH inspection of the vehicle. More

Excellent customer service Trevor Dubats was great to deal with. He wasn't pushy. He took his time, answered all our questions, and got us a great deal on a used car! Trevor Dubats was great to deal with. He wasn't pushy. He took his time, answered all our questions, and got us a great deal on a used car! More

Mr. Pete B. Is your man I don't like car sales persons. The fake smiles, fake interest and cheesy language can be so disheartening. However; Mr. Pete Butkiewicz is as genuine I don't like car sales persons. The fake smiles, fake interest and cheesy language can be so disheartening. However; Mr. Pete Butkiewicz is as genuine as they come and a delight to deal with. He worked hard to find me the best value in a vehicle that I could afford. He was honest and straightforward and I appreciated that about him. The next time I need a vehicle I will be visiting Pete and the Harold Zeigler team. More