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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Employees
Reviews
Vehicles
4.6
855 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 855 reviews

August 28, 2024

Very helpful to resolve the issue. Follow-up is offered if we need anything else. More

by KARYLKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your positive review! We hope to see you again soon!

August 19, 2024

I have never had a more terrible service experience. I have been on the schedule for three weeks, received multiple confirmation texts including one an hour before my appointment. When I arrived I was More

by D Johnson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Fitzpatrick
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August 19, 2024

Tim was professional, courteous, and communicative! I had a great experience, and will recommend Zeigler to others! More

by TOM@STAGGMACHINE.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Noyes
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Tom, Thank you for your wonderful feedback! We are delighted to hear that Tim provided you with a professional, courteous and communicative experience. It's great to know you had a positive visit with us and we truly appreciate your recommendation. We look forward to welcoming you back to Zeigler in the future!

August 19, 2024

Great service in a friendly environment, my Jeep was ready to go and I was back on the road in a hurry! Thanks! More

by ldowni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zeppenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Schierbeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw, Jake Lancaster, Roman Witucki
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We are thrilled to hear you had a great experience and that our team got you back on the road quickly!

August 18, 2024

Visit was good but they have no record of my appt. They got me in and fixed quickly regardless More

by jim@thewindons.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We apologize for the mix-up with your appointment, but we're glad to hear that our team was able to get you in and take care of your vehicle quickly. Your understanding is greatly appreciated, and we're committed to ensuring a smoother experience for you next time. We look forward to serving you again!

August 15, 2024

Extremely professional and trustworthy person. Very courteous and knowledgeable to the needs of my vehicle. More

by ARLIYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Arli, for your fantastic review! Your kind words mean a lot to us, and we're committed to continuing to provide you with top-notch service. We look forward to serving you again!

August 09, 2024

Best dealership that I have ever been to when it comes to service and showroom. More

by arnold.saenz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
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Aug 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your amazing feedback! We're honored to hear that you consider us the best dealership you've ever visited for service and our showroom. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best experience possible. Thanks again, and we can't wait to see you back!

August 08, 2024

Zeigler has great customer service. Their sales and service departments are great to work with and are always kind and knowledgeable. More

by crdavis0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Noyes, Jake Lancaster
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Aug 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our sales and service departments. Our team strives to provide excellent customer service, and it's wonderful to know their kindness and knowledge made a difference. If there's anything more we can do for you, please let us know. We appreciate your support!

August 07, 2024

Salesman made all the difference, he help us find the suv we were looking for. Five stars for Garret. More

by RYPMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Burkett
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Aug 08, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We’re delighted to hear that Garret was able to help you find the perfect SUV. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new ride!

August 05, 2024

Didn’t do my oil change right I leaked a bunch of oil and had to be brought back to a dealership to be fixed!! More

by haileyc2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Witucki
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Aug 05, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Hailey, Thank you for bringing this issue to our attention. We're sorry to hear about the problems you experienced with your oil change. This is not the level of service we strive to provide, and we apologize for any inconvenience it caused. Please rest assured that we take your feedback seriously. We would like to investigate this matter further to ensure it doesn't happen again and to make things right for you. Please contact Brent, our Service Manager (616-588-4228), and we will work to resolve this issue promptly. Thank you for your patience and for giving us the opportunity to address this matter.

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