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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
851 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 851 reviews

October 02, 2024

The service was great. I sent an inquiry in, and soon thereafter Lisa was in touch with me. In only a few days she helped navigate through the entire process and I was out More

by reesj66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw
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Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're so glad Lisa could assist you quickly and smoothly through the process. Enjoy your new truck, and we appreciate your recommendation!

October 01, 2024

Was a great experience Highly recommended Will be back. Very pleased. Thank you everyone was pleasant More

by etts7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the great feedback! We're so glad you had a positive experience and appreciate the recommendation. We look forward to seeing you again!

October 01, 2024

Jake in the service dept was great with the follow up visit with our van. Highly recommend him at Zeigker’s More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in Service Dept is great!
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Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for your kind words! We're thrilled Jake provided great service for your van. If you need anything else, feel free to reach out!

September 28, 2024

Everyone I dealt with was friendly and thorough. Appreciate that I was treated like a person and not just a number. More

by JIVBEEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Rabourn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Divers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw
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Sep 30, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback! We’re so glad to hear that our team made you feel valued and treated you with the care and attention you deserve. Providing a friendly and thorough experience is something we strive for with every customer, and it’s great to know we succeeded in your case. We truly appreciate your business and look forward to serving you again in the future!

September 27, 2024

I’ve been coming to Zeiglar for 10 years now. All my vans have been trouble free but my Pacifica has a clicking noise in the front that they couldn’t find. More

by gibreffitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
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Sep 30, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for being a loyal Zeigler customer for the past 10 years! We truly appreciate your trust in us to keep your vehicles running smoothly. We’re sorry to hear about the clicking noise in your Pacifica, and I understand how frustrating that can be. Please know that we're committed to getting to the bottom of it. Feel free to contact us. Your satisfaction is important to us, and we’ll do our best to resolve the issue.

September 22, 2024

Excellent service! Staff is wonderful. Wish the quick lube was a bit faster, but they do a complete job. . More

by EMILY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroljean "Cj" Lindquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, Emily! We're glad to hear that you had an excellent experience with our team. We appreciate your patience with the quick lube service and are happy to know the thoroughness of the job stood out. We'll continue to work on improving efficiency while maintaining the quality of service you expect. We look forward to seeing you again!

September 21, 2024

Very professional, friendly and efficient! The whole process went very smoothly. Rod was great to work with! More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever detailed it, did an AMAZING job!
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Sep 25, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Pat! We're so happy to hear that the process was smooth and that Rod provided such a professional, friendly, and efficient experience. Your feedback means a lot to us, and we're glad you enjoyed working with Rod. We look forward to seeing you again in the future!

September 13, 2024

Unethical service practices. It was just a standard oil change and the technician looked at the oil filter then put the old one back in and only rotated the driver's side tires n More

by rickstrengholt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Witucki
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Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for bringing this situation to our attention. We sincerely apologize for the disappointment and frustration you experienced during your recent service visit. I’m sorry to hear that you didn’t receive a return call from Brent, our Service Manager. I will personally ensure that he or another member of our team reaches out to you as soon as possible to address your concerns and make this right. Your satisfaction is our top priority, and we’ll do everything we can to resolve this situation promptly. Thank you for your patience, and we appreciate the opportunity to correct the issue.

September 09, 2024

Taylor Buehler from the service department at Harold Ziegler is absolutely fantastic. He provided exceptional service, demonstrated expert knowledge, and genuinely cared about my satisfaction. I highly More

by KevinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for the glowing review! We’re thrilled to hear that Taylor provided you with exceptional service and made sure you were well taken care of. We’re lucky to have her on our team, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future!

September 08, 2024

It was quick and easy except they forgot to do the recall on the GC jeep More

by rvannest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
Report | Print
Sep 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! We're glad to hear the process was quick and easy, but I apologize that we missed the recall on your Grand Cherokee. We appreciate you bringing this to our attention, and we’ll make sure to get that taken care of for you. Please reach out at your earliest convenience, and we’ll schedule a time that works best for you to complete the recall service. Thanks again for your understanding, and we look forward to resolving this quickly!

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