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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
850 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 850 reviews

October 22, 2024

Great experience. Jay was great! Found a car that worked within my payment range and even found the perfect wheels for the car. More

by zuzurocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Divers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! We're thrilled Jay could help you find the right car and even the perfect wheels to match. It’s great to hear we could work within your budget and make it a great experience. Enjoy your new ride!

October 21, 2024

i didn't know a 15 point inspection was separate from oil change. I wish the service person who checked me in had asked about it. Now i have to make seperate appointment for that which is inconvenient. Pl More

by quirogtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We apologize for the inconvenience with the inspection and headrest adjustment. Your feedback is valuable, and we’ll make sure our team improves on clear communication and attention to detail. Please reach out if we can assist in any way to make your next visit smoother.

October 19, 2024

Employees are always friendly and helpful. Snacks are great too. I never need an appointment for an oil change More

by ratliffp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're glad our friendly team and convenient, no-appointment oil changes make your visits enjoyable. And we're happy to hear you like the snacks too! We look forward to seeing you next time!

October 18, 2024

Quick, nice, professional. Clean waiting room. Staff is friendly and knowledgeable. Recommend for oil change. More

by rockymthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words! We're glad you had a quick and professional experience and enjoyed our clean waiting room and friendly staff. We appreciate your recommendation for oil changes and look forward to your next visit!

October 16, 2024

The staff work hard to accommodate our schedule. They are friendly, professional and follow up on any questions. More

by miketiff1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lancaster
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Oct 16, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for your positive feedback! We are happy to hear that you had a great experience, thank you for choosing Zeigler Grandville! We hope to see you again soon.

October 12, 2024

Very prompt and clean environment. The wait time was minimal for my oil change. Communication was great. More

by JILLM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We're happy to hear that your experience was both prompt and efficient, with minimal wait time for your oil change. It's also great to know that the environment was clean and communication met your expectations. We look forward to serving you again in the future!

October 11, 2024

Ted was very professional explain to us more than once how to use all the buttons he was very patient with us. More

by vonberghorst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Rabourn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zeppenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw
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Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! We're thrilled to hear that Ted provided such professional and patient service. We'll be sure to pass along your kind words! If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle!

October 11, 2024

This dealership had great customer service. They were prompt in their communication and service was well done. More

by redmell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review! We're delighted to hear that you had a great experience with our customer service and that our team was prompt in communication and service. Providing top-notch care is always our priority, and we appreciate you taking the time to share your feedback. If there's anything else we can assist you with, don't hesitate to reach out!

October 03, 2024

I had to fight to get a good price for my trade that was new with only 7500 miles on it. More

by NAVBOAT1C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2024

The service was great. I sent an inquiry in, and soon thereafter Lisa was in touch with me. In only a few days she helped navigate through the entire process and I was out More

by reesj66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holtsclaw
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Oct 09, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're so glad Lisa could assist you quickly and smoothly through the process. Enjoy your new truck, and we appreciate your recommendation!

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