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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Employees
Reviews
Vehicles
4.6
881 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 881 reviews

October 27, 2023

I was impressed by how well they dealt with an issue I was inquiring about. They went over and above in helping me. More

by PKAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you were impressed with our assistance in addressing your inquiry. Going above and beyond to help our customers is what we aim for, and your satisfaction is our priority. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

October 27, 2023

Working with Nic to buy a vehicle was exceptional. He is honest and this dealer provides great care and support. Also there is no dealer pressure to buy. I will be coming back here in the future. More

by Adirks97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Schepers
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We greatly appreciate your feedback! It's wonderful to hear that your experience working with Nik and our dealership was exceptional. We take pride in providing honest, caring, and pressure-free service to our customers. We look forward to welcoming you back in the future, and if you ever have any more questions or need assistance, don't hesitate to reach out. Safe and happy driving!

October 26, 2023

Great job and I will be returning as a customer . Thank you Hi DJ haha More

by tony1114balducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Oct 30, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Tony, thank you for your kind words! We're thrilled to hear you had a great experience with us. We're looking forward to serving you as a returning customer, and we'll be here to assist you whenever you need us.

October 25, 2023

Service Department never answers their phones. Owner's Manual was taken while vehicle was being serviced in April. It was promised that it had been ordered 10//02/2023. Still haven't received More

by kranco1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek and Patrick
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Oct 26, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We apologize for the inconvenience. Your Owner's Manual was ordered on October 2nd. Unfortunately we have no control over how long it takes to arrive. We aren't even provided with an estimated time frame. Derek and Kasandra are both watching for it, and you will be contacted the moment it arrives.

October 24, 2023

Took an hour for an oil change and 30$ for tire rotation that I bought from you. I was first in line. The tire visit took 5 1/2 hours. I will not be back. More

by cdvshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Lancaster
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October 23, 2023

Despite circumstances beyond their control, Patrick, Roman and Cassandra did a great job getting my Promaster 3500 serviced. More

by lori34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Roman, and Cassandra
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Lori, We greatly appreciate your understanding and patience, especially in the face of circumstances beyond our control. Patrick, Roman, and Cassandra are dedicated team members who always strive to provide excellent service, and we're glad to hear that they did a great job in servicing your Promaster 3500. Your feedback is truly valued, and we look forward to continuing to serve you in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing Zeigler Grandville!

October 21, 2023

I went in for a Regular Oil change and it was done very efficiently and verified several important areas on the vehicle . More

by dandmdouma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to hear that your experience with us for a regular oil change was efficient and thorough. It's our priority to not only provide the service you came in for but also to ensure the overall health of your vehicle. Your safety and satisfaction are important to us, and we're grateful for your trust in our services. If you ever need any more maintenance or have questions about your vehicle, please don't hesitate to reach out. Thank you for choosing us!

October 20, 2023

Very helpful and prompt. Did have an issue with getting some parts. Thank you again. More

by dssisco1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, and we're glad to hear that you found our service to be helpful and prompt. We apologize for any inconvenience you experienced in obtaining certain parts. Our team always strives to provide the best service possible, and we appreciate your understanding.

October 20, 2023

Very good customer service and a good outcome with the repairs. I thought it was cool that my technician talked to me personally when I picked up the vehicle. I feel like I'll be in good hands bringing ou More

by eyevandy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Nienhaus
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear about your positive experience with our customer service and the outcome of your vehicle repairs! It's always our goal to provide top-notch service, and we're glad to know that you felt well taken care of. Our team takes pride in ensuring that our customers are satisfied with their automotive service. We appreciate your trust in us and look forward to being there for you and your new Pacifica whenever you need us in the future. Thank you for choosing us!

October 20, 2023

Always take my Jeep to Zeiglers, great service always. Will buy another Jeep down the road. More

by FCOACH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Corson
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Oct 23, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're thrilled to hear that you consistently choose Zeigler for your Jeep service needs and have had a great experience every time. Your loyalty is greatly appreciated, and we're looking forward to being here for you when the time comes for you to purchase another Jeep down the road.

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