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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Vehicles
4.6
855 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 855 reviews

December 12, 2023

The service department staff at Zeigler, especially Derek, were helpful and courteous. The oil was changed in my Jeep and the night vision issue looked at with an open door to bring it back if not foun More

by cat0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, in Service
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Dec 13, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Derek and our service department staff at Zeigler were able to provide you with helpful and courteous service. Derek will be delighted to hear your kind words, and we appreciate your acknowledgment of his efforts as a great representation of our service department values. We're committed to delivering excellent customer service, and it's feedback like yours that motivates us to continue exceeding expectations. Thank you.

December 10, 2023

Greeted promptly. Quick service. Easy and quick payment process. Great job by everyone at Zeigler. More

by taylort2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not recalled.
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Dec 12, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a quick and seamless experience with our service and payment process. Our team at Zeigler is dedicated to providing excellent service, and we appreciate your recognition. We look forward to serving you again in the future!

December 05, 2023

Very courteous, professional service. The oil change took less than 30 minutes and Corey explained the entire service process and everything performed on my Chrysler Pacifica. I also pu More

by ERIC-STARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Dec 12, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our service courteous and professional. It's great to know that Corey provided a thorough explanation of the service process for your Chrysler Pacifica and that the oil change was completed efficiently. We appreciate your trust in choosing Zeigler, and we're delighted that you're satisfied with our service. Your recommendation to friends and family means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

December 02, 2023

Good service Biggest issue is trying to get someone to answer phone calls and return phone messages More

by number1too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton
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Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, and we appreciate your positive note about the service. However, we understand that difficulty in reaching someone can be frustrating. We apologize for any inconvenience caused by the challenges in getting through on the phone or receiving timely call backs. We value your input, and we'll make sure to address this issue to improve our communication channels. We're committed to enhancing our customer experience, and your insights are valuable in that process. Thank you for bringing this to our attention.

December 02, 2023

I was very pleased with the service I received. My questions were answered completely and the time it took to do the work was very acceptable. More

by msts1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton
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Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you were pleased with the service you received! Providing thorough answers to your questions and ensuring a reasonable timeframe for the work are important aspects of our commitment to customer satisfaction. We appreciate your positive feedback and hope to see you again soon!

December 02, 2023

The staff worked with me on a pricing snafu and even got me out of there quickly on top of it! More

by Ben Herrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Ben, It's fantastic to hear that our staff was able to address a pricing issue and work with you to resolve it. We understand that these situations can be frustrating, and we're glad we could rectify the situation to your satisfaction. Swift resolution and efficient service are priorities for us, and we're pleased to hear that you were able to leave quickly. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. Thank you for choosing our services!

December 01, 2023

Very happy with my service, I was having the hardest time finding anyone who could change my Jeep’s headlights and they got me in the same day I called! I would definitely recommend them! More

by robleslaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We're delighted to hear that you had a positive experience with our service! It's great that we could accommodate your request to change your Jeep's headlights promptly and on the same day you called. Your recommendation means a lot to us, and we appreciate your trust in our team. If you have any more automotive needs or if there's anything else we can assist you with, please don't hesitate to reach out.

December 01, 2023

I had a great experience with this location they got me right in with no issue. More

by theclocktower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton, Kerry Kearney, Lorna Wilson
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Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Fantastic to hear that you had a great experience at our location! We're pleased that we could get you in without any issues. We hope to see you again soon!

November 30, 2023

Taylor & Casandra are the best. Every single time I come in they not only remember me but treat me with respect and kindness. They continue to go above and beyond and make sure More

by SpencerVincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Casandra
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Dec 04, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Spencer, for the great feedback! We are so happy to hear that you always have an amazing experience with Taylor and Kasandra. We hope to see you again soon!

November 29, 2023

I needed an oil change, rotation of tires and to fix a recall on my Jeep Compass. Everyone was very nice, courteous, and I didn’t have to wait long for my Jeep to be fixed. More

by sue.mater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Buelher
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Nov 29, 2023 -

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about your recent visit, Sue! It's wonderful to hear that our team provided excellent service for your oil change, tire rotation, and Jeep Compass recall. Thanks for choosing our Zeigler Grandville!

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