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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

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Employees
Reviews
Vehicles
4.6
855 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 855 reviews

February 28, 2024

Always very personable and professional. Quick and always a great job! Really don't understand why people complain about going to the dealer More

by MARKSRUBIN
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick, Roman Witucki
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Feb 28, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. Providing exceptional service is our top priority, and we're always here to ensure that your visit is quick and enjoyable. We appreciate your support and look forward to continuing to exceed your expectations in the future!

February 27, 2024

Service was completed in the time frame noted. Scheduled appointment for the recall was easy. More

by rtalsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Claxton
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Feb 28, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're glad to hear that your service was completed within the expected time frame and that scheduling your recall appointment was convenient. We look forward to serving you again in the future.

February 26, 2024

Great to get my recall item fixed and made easy by the staff. Even the ride to work and back was pleasurable. More

by CHRISO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lancaster
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Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're delighted to hear that our team made your recall service easy and that you enjoyed the ride to and from work. Providing you with a pleasurable experience is what we strive for, and we look forward to serving you again in the future.

February 26, 2024

In this situation I had great service. The service rep was very responsive to the progress of the work, the detail of what was being done, what needed to be done, cost etc. However, I had More

by markraffler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Fitzpatrick
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Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mark, Thank you for sharing your feedback with us. We're glad to hear that you received great service from our team and that you found the service representative to be very responsive and informative about the work being done on your vehicle. We apologize for any inconvenience caused by the extended timeline for your service. We understand that having your vehicle for several days can be challenging, especially when you have appointments or need the vehicle sooner. We appreciate your understanding and patience and hope that we can exceed your expectations in your future visits.

February 23, 2024

I am still having the same problem that I had the service department did not troubleshoot before they brought the car back to me. At this point, I’m really frustrated because this is not the first time I bro More

by EOCOLLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Fitzpatrick
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February 23, 2024

Very polite, I was well informed of any other maintenance that may be needed. Just a great overall experience.! More

by arnold.saenz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive feedback Arnold! We're delighted to hear that you had a great overall experience with us. We strive to provide polite and informative service, ensuring that our customers are well-informed about their vehicles' maintenance needs. We look forward to serving you again in the future!

February 23, 2024

Super-Fast service and everything done well! Washed van was a nice touch! Highly recommend! More

by mikevanryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Feb 26, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Mike, thank you for sharing your experience! We're thrilled to hear that you were impressed with our super-fast service and that everything was done to your satisfaction. We're glad you appreciated the washed van—it's our way of adding a little extra to your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future.

February 22, 2024

Zeigler service was a great experience. Prompt, courteous and thorough. The waiting area makes for a pleasant wait as well. More

by jmdykhouse
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
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Feb 23, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're thrilled to hear that your experience at Zeigler Grandville was great. Providing prompt, courteous, and thorough service is always our goal, and we're delighted that you found our waiting area comfortable. We look forward to serving you again in the future!

February 21, 2024

I was extremely pleased that my Jeep Cherokee was diagnosed very quickly and repaired the same day. Having the necessary parts on hand was a BIG plus! More

by paul.j.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Paul, Thank you so much for your kind words! We're thrilled to hear that your experience with us was so positive. Providing quick and efficient service is always our goal, and we're glad we could get your Jeep Cherokee diagnosed and repaired promptly. Having the necessary parts on hand is indeed a big advantage, and we're happy we could make the process smoother for you. We look forward to serving you again in the future!

February 21, 2024

Had a good salesperson. love the vehicle I bought. would go back in the future More

by HIBMAC
Recommend Dealer
Yes
Employees Worked With
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larisa Claxton
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Feb 23, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're thrilled to hear that Larisa provided you with excellent service and that you love your new vehicle. We look forward to welcoming you back in the future! If you need anything else, please don't hesitate to reach out.

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