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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

4.6
884 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 884 reviews

December 16, 2025

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Car Buying Experience! If you’re looking for the BEST car salesman in the business, look no further than Jay Jay Duke! From the moment I walked in, Jay Jay completely tran More

by philfalstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jay Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Phil, we couldn’t agree with you more — and thank you for such an incredible review! Jay Jay Duke truly sets the standard for what the car-buying experience should be. His honesty, integrity, and genuine approach are exactly what we strive for as a dealership, and it’s great to hear that came through from the moment you walked in. We truly appreciate you trusting Jay Jay and our team, and we’re grateful you took the time to share your experience. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s ever anything we can help with in the future! -Zeigler Grandville Management

October 23, 2025

What an amazing lady! ! She help my grandson with his new to him first truck purchase. He needed his ss card and couldn't find it. She held the vehicle for 3 weeks for the More

by Kg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

Great friendly staff always willing to help. Fantastic place to purchase and new or used vehicle More

by brianjcran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hi Brian, Thank you so much for your kind words! We’re thrilled to hear that our team made your experience a positive one. We truly appreciate your business and are glad you had a great experience purchasing your vehicle with us. — Zeigler Grandville Team

August 18, 2025

Rod was very helpful getting me my "new" Chrysler Pacifica. It was a very easy and smooth process. More

by steve@langelandsterenberg.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Hi Steve, Thank you for sharing your experience! We’re so glad Rod could make your Chrysler Pacifica purchase smooth and easy. We appreciate your business and hope you enjoy every mile in your new vehicle!

July 21, 2025

I have been a long-time customer with Harold Ziegler, But not anymore. I brought my Jeep in for service, and Derek told me it was the oil sensor, so I had them replace it because it is under the intake and i More

by GLBLE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek (Service Adviser)
Aug 28, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for sharing your detailed experience with us. We’re truly sorry to hear about the frustration and trouble you’ve had with your Jeep after service. It’s never our intention for a customer to feel like their concerns aren’t fully addressed. We take your feedback seriously and will be reviewing this situation internally as well. Your loyalty means a lot to us, and we truly hope to regain your trust. Please feel free to reach out to me directly at the dealership if you’d like to discuss this further—we want to make things right. Mallory (616-588-4256). -Zeigler Grandville

June 24, 2025

I paid for a trailer hitch and wiring the hitch was used that they put on plus it had a lock on it I confronted the service manager and he flat out lied to me stating that he hitch installed it I went them More

by richhartney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Angell
June 21, 2025

Ted was the nicest and most help car salesman I have ever dealt with. He took the time to explain everything in detail and make sure we were absolutely happy and comfortable with our new vehicle. All of the More

by mdtcreative
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Rabourn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

My only complaint was that I wasn’t able to take my test drive by myself. More

by Katy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jay Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

I had a great experience with this dealership. Jay Jay worked with me and made sure all my questions were answered as well as questions I didn’t know I had, especially as a first-time buyer :) More

by lamones29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jay Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words! We're thrilled to hear Jay Jay took such great care of you and made your first car-buying experience a positive one. 😊 It means a lot to be part of such an exciting milestone—congratulations on your new vehicle, and welcome to the Zeigler family!

May 30, 2025

Was not planning on buying when I stopped in, just looking for something in the future, left with a great new car. More

by wpalcz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your review! We're thrilled to hear that your visit turned into an exciting new car day! 😊 It was a pleasure helping you find the right fit. Enjoy your new vehicle, and don't hesitate to reach out if you need anything down the road!

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