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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

Overview
Employees
Reviews
Vehicles
4.6
850 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 850 reviews

November 19, 2024

Great service as always! Quick, friendly and quality. Always take my ram here for service More

by DAVIDMOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, David, for your kind words and continued trust in us for your Ram's service! We're so glad to hear that our team consistently provides quick, friendly, and quality care. We truly appreciate your loyalty and look forward to serving you again in the future

November 13, 2024

It was an exceptional experience from start to finish and I felt totally at ease which is not common when I buy cars. Lisa is fantastic! More

by DJDOWNIE256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Downie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Schierbeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

Excellent service. Rich Snay goes above and beyond everytime. No matter what the problem and or question is he has an answer. Will always do business with you and R More

by AEMS_MEDIC19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Snay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words and for recognizing Rich's dedication! We're thrilled to hear that he consistently goes above and beyond to provide excellent service and address any questions or concerns you have. Your continued trust and loyalty mean the world to us. We'll be sure to share your feedback with Rich – he’ll be delighted to hear it!

November 11, 2024

Super swell experience. Love the people. Did not know the right vehicle could make me so happy. Zeigler proved that it can. Look forward to going back for service and more v More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Butkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Van Ryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

David- Thank you for such a wonderful review! We're so happy to hear that you had a great experience with us and that you're loving your new vehicle. It's customers like you that make what we do so rewarding. We look forward to seeing you again for service and future vehicle purchases. Thanks for choosing Zeigler—it's truly a pleasure to have you as part of our family!

November 09, 2024

I had the worst experience with your dealership I would never recommend Zeigler to anyone More

by Raymond.Stainbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ted Rabourn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Raymond, We’re truly sorry to hear that your experience was so disappointing. Your feedback is important, and we’d appreciate the chance to understand what went wrong. Please feel free to reach out so we can work on addressing your concerns and making improvements.

November 09, 2024

I think the service was very poor they make you wait hours when you have already made an appointment More

by Raymond.Stainbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2024

Hi stopped in for a tire rotation and oil change told about 45 minutes which was ok after a 1hr and half went to check on Jeep it was on the hoist about 45 mins later went to see what was taking so long More

by pbffan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your feedback, and we apologize for the wait and lack of communication during your visit. This isn’t the experience we aim for, and we’re addressing it to improve our service. If there’s anything we can do to make this right, please feel free to reach out. We appreciate the opportunity to serve you better next time.

November 03, 2024

We had a situation and because Jake has helped us before I called him again. He handled it and took great care of us. We trust him and he is why we come back to Zeigler’s. More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in the Service Dept.
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Nov 04, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your continued trust in Jake and our team at Zeigler! We’re thrilled to hear that he was able to handle your situation and provide the care you deserve. Your loyalty means a lot to us!

November 01, 2024

Being new customer I used the website and it was a disaster. I had an appointment for service but cancelled because I knew it would be a long time before I got my car back. Calling the service dept th More

by cindyj.meert
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Fitzpatrick
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Nov 04, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

Cindy, We're sorry to hear about your experience as a new customer and understand how frustrating it must have been. We apologize for the difficulties with our website and the lack of communication from our service department. Your feedback is important to us, and we will work on improving our communication and service processes. Please feel free to reach out directly if you have any further concerns or if there's anything we can do to assist you.

October 31, 2024

Truck had an issue with broken bolts on transmission oil pan so had to return but Taylor was fantastic keeping me informed on everything More

by rod.vannoord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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