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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
340 Reviews

340 Reviews of Zeigler Chevrolet - Service Center

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May 12, 2024

Daniel was great! He answered all of my questions and concerns. Very knowledgeable and easy to understand his explanations to my questions. More

by suesliwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 24, 2024 -

Zeigler Chevrolet responded

Thank you so much for the positive feedback! We greatly appreciate your business.!

May 10, 2024

never got an answer about my wheel locks and have been waiting for more than 6 months More

by FREERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
neither of these
May 10, 2024 -

Zeigler Chevrolet responded

Thank you so much for the 5 star review! We greatly appreciate your business here at Zeigler Chevrolet!

May 10, 2024

Back hatchback wiper was not replaced when I had asked the windshield wipers to be replaced. I probably misspoke because it's clear that I should have asked for ALL wipers to be replaced. The hatchback wi More

by scmorgan41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lars Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Zeigler Chevrolet responded

We deeply apologize. I did let the service director know about the issue. He should reach out to you. If you have any questions please give our customer relations director a call at 630-349-5300

May 09, 2024

Chuck is a great guy, very personable, he was with us through the entire process. More

by palottii
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Zeigler Chevrolet responded

Thank you so much for giving us the opportunity to find you the perfect vehicle! We are so happy that our staff was able to help you out!

May 03, 2024

Very happy with the ppl and the work they did on my truck. Will go back again. More

by LJS1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Zeigler Chevrolet responded

Thank you so much for the wonderful review! We are so happy you had a 5 star experience with us!

May 01, 2024

Rich the service manager is the best ! ! He is always very helpful when we call More

by SDINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Zeigler Chevrolet responded

Thank you so much for the 5 star review!

April 27, 2024

I cannot complain too much because it was my first oil change and it was free which was nice, but it did take longer than expected. I was told that it would take an hour but in totality it ended up taking More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 27, 2024 -

Zeigler Chevrolet responded

We apologize for the wait. We promise it won't happen again. We get backed up on Friday & Saturday for oil changes, and we do apologize for the wait!

April 27, 2024

After we had expensive repairs to our Chevie done, it was leaking oil. We brought it in and they replaced a gasket. Work was done and we now have our car back. They were very friendly and knowledgeable and c More

by banraninil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Zeigler Chevrolet responded

Thank you so much for the wonderful review! We greatly appreciate your business!

April 26, 2024

Never recommending this dealership to anyone. The service is god awful and can’t make things right More

by raulgarcia001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rep Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Zeigler Chevrolet responded

Hello Raul, we deeply apologize for any inconvenience. We have tried our best to take care of you as a customer, and make the situation right. Can you please reach out to us if you have any questions? Thank you so much!

April 25, 2024

Super nice to you when you are buying and after that they are rude. Service has the worst customer service. More

by AGUILARJACKIE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management and service
Apr 27, 2024 -

Zeigler Chevrolet responded

Hello Jackie, We deeply apologize for any negative experience you may have. We pride ourselves on delivering the best experience possible. Please give our customer relations director a call, her number is 630-349-5300

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