Zeigler Chevrolet - Service Center

If we could give less we would. Our experience at Zeigler was by far and above the worst we encountered in our car buying experience. The car was priced online at a much lower price than they wanted out the was by far and above the worst we encountered in our car buying experience. The car was priced online at a much lower price than they wanted out the door. When given the option for a certified pre-owned package, we declined. That decision was criticized heavily to the point where a manager came to us and said that we were making the wrong choice and pushed further. We declined once again to no avail. The ad for the vehicle did not include any language that explained that a portion of the pro pack that costs $3000 was already part of the car, therefore jacking the process up further. We had already declined the certified pre-owned package and the pro pack as those were items we weren't interested in. Upon settling on a final, less than satisfactory number, we did some further research and learned that the vehicle was still under a manufacturer warranty. When we asked Jamal about this warranty he lied to us and said that it did not transfer between owners. Not only that, but when confronted with this information, the manager, explained that the warranty information was full of legal ease and hard to understand and that was the justification he gave for charging us even more for a certified package we didn't even want. He gave us an ultimatum and said we either take it certified or he charges us his fee for the pro pack which we ALREADY DECLINED. Ultimately, after 2 hours in the dealership, we walked away from a car we loved because we were treated with no respect, lied to, and misled. If you want to charge people a fee for "work" you have in the car, be up front about it. Include it in your ads. Why any honest business would blind side their customers with nearly double the sticker price to finance is unheard of. Every car buyer knows they will pay taxes, fees and title and registration costs. No potential buyer should expect to pay double the sticker price for a used car. We will not return to Zeigler Chevy or any dealership with the Zeigler name. They could have had life long customers and squandered that opportunity with shoddy business practices and dishonesty. More

Tony Horton has a reputation for outstanding quality , honestly , integrity and salesmanship. I purchased my 2017 chevy cruze with him. I love my car. I would recommend him to anyone that looking to purch honestly , integrity and salesmanship. I purchased my 2017 chevy cruze with him. I love my car. I would recommend him to anyone that looking to purchase a vehicle.The zeigler chevy customer service is alway great when I visited the dealership 💖💖💖 me some Tony Horton Leenetta Horton More

Best service I ever had Dennis was not only professional he's one of the best service writers I've ever spoken with Zeigler Chevrolet in Dennis are a winning combination I hi Dennis was not only professional he's one of the best service writers I've ever spoken with Zeigler Chevrolet in Dennis are a winning combination I highly recommend them More

Oil change Greeted at service entrance, had oil changed & tires rotated. Escorted to the waiting area & offered refreshments. Service room about an hour. Friend Greeted at service entrance, had oil changed & tires rotated. Escorted to the waiting area & offered refreshments. Service room about an hour. Friendly staff & cashier. Would definitely go back. More

Quality service visit Popped in mid afternoon and they were able to take me without an appointment. Quality service provided for a god price. Highly recommend for your serv Popped in mid afternoon and they were able to take me without an appointment. Quality service provided for a god price. Highly recommend for your service needs. More

Service department Rich Garland I have been treated very well by the staff especially Rich Garland the car was completed as promised with no hidden fees or surprises. Thank You Rich I have been treated very well by the staff especially Rich Garland the car was completed as promised with no hidden fees or surprises. Thank You Rich Garland and all the service staff.! More

thanks Rich Rich was able to give me a same day appointment and fix my car. No unnecessary repairs just honest service. Thanks Rich! Ask for Rich if you need your Rich was able to give me a same day appointment and fix my car. No unnecessary repairs just honest service. Thanks Rich! Ask for Rich if you need your car repaired. More

Put my family’s life at risk. This is the absolute worst service I’ve ever gotten from all the Chevy car dealership I’ve ever been. I have a 3 year old car and took it in on Thur This is the absolute worst service I’ve ever gotten from all the Chevy car dealership I’ve ever been. I have a 3 year old car and took it in on Thursday for a simple break job. I got a call from Dennis on Friday saying my transmission fluid needs to be flushed, my cabin and air filter needs to be replaced. I asked not to get the filters done but to go ahead with the flush if it has to be done. $850 later everything was done and I paid for the filters even though I specifically asked not to do it. I picked up my car on Saturday and on my first highway drive on Sunday the engine shut down on I88 while going 75mph with my 3yr old daughter sleeping in the back. For the first time ever, my car suddenly had a check engine light and a stabilitrack with warning saying my engine power has reduced and my vehicle overspeed. I managed to get it started again after 15 minutes but then the it only would go up to 3000 rpm and max speed of 55mph. Took it in a the next day and after telling Dennis my experience I got this nonchalant attitude and was told it would cost me $75 for a diagnostic, I would be careless because they had no loaner for me to get around for work. End of day I got a call from him and was told it was something totally different from what they initially touched which is weird considering I’ve never had a problem with this car for 3 Years and the day after I picked it up from them it suddenly breaks down with tons of stuff to fix. Another $600 and 3 days later I got my car back. It was an overall horrible experience I would wish for someone I wasn’t friends with. My family and I were put at a near death experience all because they want to make a few hundred dollars and messing with my engine something totally different from what I initially went there for. More

Great dealership I enjoy this dealership for the ease of service and friendly staff. I went to get my oil changed and it took about the time I was told. The waiting ro I enjoy this dealership for the ease of service and friendly staff. I went to get my oil changed and it took about the time I was told. The waiting room is comfortable and has alot of space to sit so don't feel crowded and has plenty amenities like soda, coffee, tea, and a vending machine. The staff checks in on you and even people passing by are very friendly and welcoming. More

Service Call Scheduled oil and tire rotation. Made any appointment, showed up on time, service rep was good, took 1.5 hours. Truck was waned at the end. Scheduled oil and tire rotation. Made any appointment, showed up on time, service rep was good, took 1.5 hours. Truck was waned at the end. More