Zeigler Chevrolet - Service Center

I bought a Chevy Aveo in 2004 and in seven years of owning it have visited Woodfield Chevy lots of times to service my car. Since the day I bought my car until I traded it in for a new car Eric Dostle owning it have visited Woodfield Chevy lots of times to service my car. Since the day I bought my car until I traded it in for a new car Eric Dostle was my contact at the service department. He was always friendly and returned my calls quickly. He was very honest about what work needed to be done on my car and what didn't need to be done even though the service manual for my car said it did. He remembered me every time i came in and always knew the details about my car and service without looking it up. My car broke down last week and unfortunately Eric was not working that Saturday and I was forced to deal with someone else in the service department. This made me appreciate Eric even more. I had to call the service department 4 times to even get through to anyone and then when I finally got a live person they had no idea what was going on with my car and I was told someone would call me back in 10 minutes and they never did. I called back again in 30 minutes and was told they were looking at my car and someone would call me back. I didn't receive a call back until almost 4pm (my phone calls began at 11am) and was told it would be until Monday until someone could figure out what was wrong with my car. I was very unhappy and felt that they never even looked at my car and just told me they did. I have never had one bad experience with Eric and he has always called back promptly and when he says he will, sometimes sooner. I recently bought a new Toyota and what I will miss most about my Chevy Aveo is going to visit Eric at the service department. He seems to be Woodfield Chevy's best asset in the service department. More