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373 Reviews of Zeigler Chevrolet - Service Center
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July 19, 2023
I purchased a pre owned 2020 escalade w/ 20k miles, with extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues. The service manager noted my concerns and assigned a service person to address the issues. The 1st time I brought the vehicle in the problem with navigation was unable to be duplicated. The door locks were reported to be adjusted. I returned the following day and demonstrated to the service person the problem. They investigated and said the problem was with Lojack and that was supposedly corrected. The last time I brought the vehicle in a similar response was given - duplication of the concerns were not present. I am not sure what else to do. I spent a lot of money for the vehicle and I would like it to function without these issues. More
by MAKLTD
Verified CustomerEmployees Worked With
July 19, 2023
We have done business here for a long time. That speaks for itself thank you That speaks for itself thank you More
by N9DTH
January 31, 2023
Worst dealership ever. Purchased a car there in 2015. Paid for a new transmission due to it being out of warranty. That transmission blew out in 7 weeks. Ziegler said th Purchased a car there in 2015. Paid for a new transmission due to it being out of warranty. That transmission blew out in 7 weeks. Ziegler said the new transmission was under warranty for another 100,000 miles. It took “2 months”to evaluate the problem and then had the gall to charge me a $179.00 inspection fee for a repair that was under warranty. They suck you in with good sales services and then hang you out to dry with their service department. I bought two cars there. NEVER AGAIN.! More
by Just2hot
January 25, 2022
Truly appreciate the kindness, Very happy with the service. I'd give 6 stars or more if possible. The whole team does a very good job but Billy K has always helped me a lot in everything I needed, tha service. I'd give 6 stars or more if possible. The whole team does a very good job but Billy K has always helped me a lot in everything I needed, thank you 😁 More
by Jessica Dls
Employees Worked With
Billy K
November 09, 2021
I was there for a oil change on 11/06/21Great experience I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 More
by Luz
Employees Worked With
October 01, 2021
Well I did have an amazing review up for this dealership but now of course things have changed for the worst! I’ve have over $15,000 of work done to my truck from this dealership and every single time it co but now of course things have changed for the worst! I’ve have over $15,000 of work done to my truck from this dealership and every single time it comes back to me it seems to have a problem! Tom H in service is only a great guy when your there spending money or getting them warranty work, but god forbid you have a problem after he will screen your calls and avoid you like you have Covid. It was so bad I had to contact Chevy corporate and reached out to the owner of this dealership. Tom told me today that I should find a new dealership to take my truck to since they are to busy….. well my warranty on the work THEY did is only valid at their dealership and they won’t take me back to fix their issue. I’m having horrible grinding from the drive shaft into the transfer case that they replaced and he will not get me in!!!! I’m so frustrated and hope corporate can resolve my problem. Guys don’t do any kind of service here especially with Tom H I promise it will be a huge headache and mistake!!!! FYI they had my truck 4 weeks for a new motor and now less than 2 weeks later my trucks broke again! Thanks Tom for showing how you truly treat customers that pay big bucks at your dealership. Hopefully corporate can fix this mess and get me back on the road. More
by dags1996
Employees Worked With
TOM
April 13, 2021
My Chevy Trax needed to be worked on. It took a few days, but it was worth it because it was needed! Dennis Sheahen, Service Dept., stayed in touch with me and provided me with thorough updates. He w days, but it was worth it because it was needed! Dennis Sheahen, Service Dept., stayed in touch with me and provided me with thorough updates. He was very courteous and professional. He looked into warranty coverage, which helped me and my husband save a lot of money! More
by kirschfam
Employees Worked With
Dennis Sheahen
