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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
373 Reviews
Call Service Center (847) 558-1188

373 Reviews of Zeigler Chevrolet - Service Center

Sort by
July 28, 2023

I was completely satisfied with my recent oil change service at Ziegler Chevy. I received my first oil change free of charge, which I greatly appreciated. More

by J_GAR00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Protas
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We greatly appreciate your business! We cannot wait to see you back for another vehicle service!

July 26, 2023

Had an oil change and tire rotation and was able to redeem some of my GM rewards. It was a great experience all around. Thank you More

by rdecancq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dimas
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

July 26, 2023

I’m ALWAYS satisfied with Zeigler in Schaumburg. I’m treated well. They are so informative and helpful. I’m just sooo pleased just like I was with my first automobile that I brought from this de More

by NUTALLRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Gary Prim, Bill Protas, Char Beach
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

Thank you so much for being such a wonderful customer! We are so happy to have you as a customer! We cannot wait to see you again soon!

July 25, 2023

The service was smooth and easy. Everyone was very friendly and the car was ready on time. More

by kerryrick4e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

Aug 02, 2023 -

kerryrick4e responded

Excellent customer service, communicative, free water and popcorn. What more can you ask for?

July 24, 2023

poor service, i booked an appointment for - tire alignment and an oil change. When i got there they said they couldn't do the tire alignment. other than that i had no issues More

by TOMMY196200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

Hello Tommy, We apologize that the tire rotation service was unavailable the day you brought your vehicle in. We were renovating the part of the shop that had the alignment system apart of that. We would be happy to have you back in to complete the service! We apologize for any inconvenience.

July 23, 2023

Had to wait for service. Had a question. The service person said my salesperson would have to answer my question but he was not in on that day. Also had a question about LoJa More

by Chetdankowski
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Tortorello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

Good Afternoon, We deeply apologize that no one could help you at that moment. We pride ourselves on fast & easy customer service. Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300. She can help you with the LoJack as well!

Aug 08, 2023 -

Zeigler Chevrolet responded

Hello, We are reaching back out to make sure that all your lojack questions were answered? If not, can you please reach out to Tristen, who can answer all your questions, her number is 630-349-5300.

July 22, 2023

Well, I had my first oil change and a recall to be fixed. Went well with no problems. More

by GARBONZO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unable to find name
Report | Print
Aug 03, 2023 -

Zeigler Chevrolet responded

Thank you so much for your positive review! We greatly appreciate you choosing us to service your vehicle! We hope that you have safe travels on the road ahead & we look forward to servicing your vehicle again soon!!

July 22, 2023

Rich was not in on Friday I waited for almost 2hrs for an oil change More

by LSPASSARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

Good Afternoon, We apologize for the slow service. We just hired more technicians this week to make sure all our customers have quick & easy service! We recommend making an appointment and being on time. We schedule oil change back to back like a doctors office, and once someone is late it slows down the process. Thank you for choosing Zeigler!

Aug 02, 2023 -

LSPASSARELLI responded

waited 2hrs for oil change. Rich was not in that day

July 22, 2023

The attention at my Equinox's first service was quick, precise and totally satisfactory. I will attend all my car service appointments a Ziegler's More

by FRANMACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Dimas, Gary Prim, Bill Protas, Char Beach
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

Aug 02, 2023 -

FRANMACHA responded

Again, thanks for providing a Class A service for my Chevrolet Equinox. Ziegler Schaumburg is and it will be my preferred place fkr raking care of my Equinox for sure.

July 20, 2023

They rotated the tires in X, they are having terrible wear thanks to the geniuses who work there! More

by PONISIO2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Report | Print
Aug 02, 2023 -

Zeigler Chevrolet responded

Good afternoon, We apologize for any inconvenience. We can rotate them again for you! Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300. Tristen will be happy to set the appointment for you!

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