Zeigler Chevrolet - Service Center

I had an 11 am appointment for an oil change and tire rotation on 8/23/23. I arrived around 10:45 am. My car was taken back from the service bay entrance relatively quickly. However, it took just over 3 rotation on 8/23/23. I arrived around 10:45 am. My car was taken back from the service bay entrance relatively quickly. However, it took just over 3 hours before I received my car back. I was not provided with updates as to any delays. It was not until I went back to ask my service advisor what the delay was around 1:45 pm that I was told the guys were busy and behind. He also said he was on hold with the company that manages the maintenance plan I purchased when I bought the car to authorize payment. I understand it was busy and it was uncomfortably hot; however, 3 hours for an oil change and tire rotation with a scheduled appointment? More

I received two recall notices. I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I sche I called and was told I had to wait until parts were available before scheduling an appointment. Then I received a call that parts were in, so I scheduled an appointment. After taking the car in for service for the because, I was told that the part needs to be ordered and I need to come back and get the part installed. This is not convenient, and I am very disappointed that the part was not available as I was told it would be. More

Third time I've had my car in for the same problem and it's still not fixed. On top of that, I now have a new issue. I purchased this car 2/24/23 and haven't had more than 4 hours without the check engine it's still not fixed. On top of that, I now have a new issue. I purchased this car 2/24/23 and haven't had more than 4 hours without the check engine light being on. On top of that this dealership engages in fraudulent advertising practices. The ad I saw for this car listed the price as $31,999. They refused to sell me the car for that price insisting that it had a ceramic coating on the paint and therefore they could not sell the car for less than $33,994. Since the time of my purchase, I've requested proof of the ceramic coating on three occasions, but they have been unable to provide any such documentation. I agreed to purchase the LoJack antitheft which quit working after four months. More

I appreciate working with a professional like Rich Garland. He is very knowledgeable and helpful. Thank you. Garland. He is very knowledgeable and helpful. Thank you. More

They are always very friendly and courteous. They offer a clean waiting room and shuttle service when needed. They offer a clean waiting room and shuttle service when needed. More

Great service. Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car. Rich is very professional, knowledgeable and extremely kind. Thank you for taking care of my car. More

every time is pretty much the same, friendly, professional people who do things right the first time. professional people who do things right the first time. More

Quick and easy. We got there early on a Saturday they took us right away. We got there early on a Saturday they took us right away. More

Son personas amables exelente cervicio he tenido el mejor servicio Chevrolet de schamburg gracias por las personas amables servicio Chevrolet de schamburg gracias por las personas amables More

The service was fast - oil change & tire rotation in one hour. Fantastic in and out hour. Fantastic in and out More