Zeigler Chevrolet - Service Center

I wouldn’t recommend it to anyone I know. I’ve had a couple of lingering issues that shouldn’t exist in a brand new truck that were constantly ignored. The service manager finally decided to I’ve had a couple of lingering issues that shouldn’t exist in a brand new truck that were constantly ignored. The service manager finally decided to hear me out and fix the issue. He was nice enough to arrange a loaner at their expense for the 2 weeks my truck was being worked on. I went and picked up my truck last week and so far it’s been better. I was disappointed to discover that someone was eating in my truck because they left frito crumbs behind and didn’t bother to clean it up. I don’t allow eating in my truck nor do I loan it so I know without a doubt the frito droppings came from Zeigler employees. This whole experience has left a sour taste in my mouth. Thank you Rich for trying. More

Which drawings action, service advisor, and people at work with them get the job done work with them get the job done More

Fantastic service their mechanic Dan Nelson went above and beyond to fix our car. He even found and fixed an oil leak we weren't aware of under warranty. and beyond to fix our car. He even found and fixed an oil leak we weren't aware of under warranty. More

Daniel was great! He answered all of my questions and concerns. Very knowledgeable and easy to understand his explanations to my questions. He answered all of my questions and concerns. Very knowledgeable and easy to understand his explanations to my questions. More

never got an answer about my wheel locks and have been waiting for more than 6 months waiting for more than 6 months More

Back hatchback wiper was not replaced when I had asked the windshield wipers to be replaced. I probably misspoke because it's clear that I should have asked for ALL wipers to be replaced. The hatchback wi the windshield wipers to be replaced. I probably misspoke because it's clear that I should have asked for ALL wipers to be replaced. The hatchback wiper was the one in most need of being replaced. Also, I finally had an under-hood part replaced that was previously damaged years ago while my vehicle was serviced at this Chevy dealership. At the time, the service worker pointed out the broken part and verbally said it could be repaired for free during my next visit. When I did bring it up upon a subsequent visit, I was not believed because I did not get that previous verbal repair promise in writing. I didn't bring this past issue up during this most recent visit because I knew that I would not be believed without the correct documentation. More

Chuck is a great guy, very personable, he was with us through the entire process. through the entire process. More

Very happy with the ppl and the work they did on my truck. Will go back again. truck. Will go back again. More

Rich the service manager is the best ! ! He is always very helpful when we call ! He is always very helpful when we call More

I cannot complain too much because it was my first oil change and it was free which was nice, but it did take longer than expected. I was told that it would take an hour but in totality it ended up taking change and it was free which was nice, but it did take longer than expected. I was told that it would take an hour but in totality it ended up taking one hour and 45 minutes which just seemed a bit excessive. I understand there being delays but from the waiting area I could see my vehicle sitting out in the lot with the oil change completed for over 20 mins, but that is just when i noticed it, so it could have been longer. So it is possible that the oil change could have been completed within an hour like I was told initially but then the vehicle sat there for a while. The work and staff were pleasant and very polite, my only complaint was the extra time it took. More