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Zeigler Chevrolet - Service Center

Schaumburg, IL

4.2
373 Reviews

373 Reviews of Zeigler Chevrolet - Service Center

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March 02, 2025

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was complete More

by JIM.GALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

JIM.GALE1 responded

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was completed at the price estimated and at the time promised. It was a pleasure working with Rich. Thank you Jim Gale

February 28, 2025

Excellent customer service and attention to detail. Care for their customers. Great service and timely communication. More

by evan.moy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Zeigler Chevrolet responded

Thank you for your kind words about Zeigler Chevrolet. We wish you well.

February 28, 2025

Was sold a 5 year old Equinox with no auto manual, one bad key less fob that cannot be copied and given a thumb drive for paperwork that does not work on my laptop. Salesmen and service dept of zero help. More

by willson.margie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Tortorello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Fioravanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Zeigler Chevrolet responded

Hello, Thank you for informing us about your experience with our Sales Team. When you have an opportunity, I would sincerely appreciate the chance to discuss your feedback regarding a Chevrolet Equinox you purchased, as well as the level of customer service you have received. Please reach out to me at your earliest convenience. Best, Resad Rick Botic General Manager Zeigler Chevrolet of Schaumburg 1230 E Golf Road Schaumburg IL 60173 RickBotic@zeigler.com Mobile 773-304-7720

February 28, 2025

I have not been helped in anyway with the situation with my car. I will not be returning to zeigler. Worst experience I’ve had with a dealership More

by sanchezyessenia76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Zeigler Chevrolet responded

Hello, Please know your feedback is very important to us. I would like the chance to speak with you and learn more about your experience with our Service Team regarding the status of your vehicle. Whenever you're able, please reach out to me directly so we may discuss this in greater detail. Best regards, Resad Rick Botic General Manager Zeigler Chevrolet of Schaumburg 1230 E Golf Road Schaumburg IL 60173 RickBotic@zeigler.com Mobile 773-304-7720

February 23, 2025

The service agent, Rich, was very nice and helpful. He returned my calls and kept me informed. Rebecca, she was in charge of my car loaner, very nice to work with. More

by danptravers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Feb 24, 2025 -

Zeigler Chevrolet responded

Thanks for acknowledging our team at Zeigler Chevrolet. We're glad to hear they assisted you well. Reach out if there's anything more we can do.

February 22, 2025

Held my car for three days in service for a check engine light. when I got it back, there was no diagnosis More

by sfm313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lars Backman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Maksymowicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Rich Garland is a very professional honest person. Also very knowledgeable of the product always vehicles returned clean and there’s never any extra charges of things explained upfront excellent excel More

by mark car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Garland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Zeigler Chevrolet responded

Thank you for sharing your experience with our team at Zeigler Chevrolet. We're glad to hear you've appreciated the professionalism and clarity offered during your visit. Wishing you happy driving ahead!

February 20, 2025

On time and complete job, bought car from dealer. Have had good experiences with them More

by ksmith0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Zeigler Chevrolet responded

Thank you for sharing your positive experience with Zeigler Chevrolet. We appreciate your loyalty and wish you all the best with your new car.

February 17, 2025

They've always treated me with the best of service, and in a timley manner every time I had to come back for servicing. More

by mrmelvinjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Atgueta
Feb 17, 2025 -

Zeigler Chevrolet responded

Thank you for sharing your experience. We’re glad to know team efforts at Zeigler Chevrolet consistently meet your expectations with prompt service. Take care.

February 07, 2025

Fix my car in a timely fashion and very honest with the work and very nice environment... More

by Whitesox09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lars Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Garland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Zeigler Chevrolet responded

We appreciate your kind words and are glad you enjoyed the environment at Zeigler Chevrolet. If there's any other way we can assist, feel free to reach out.

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