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Zeigler Chevrolet

Schaumburg, IL

4.4
943 Reviews
Thank you for making your way to Zeigler Chevrolet - Schaumburg, Llc, your certified Chevrolet dealer serving drivers throughout Schaumburg and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Zeigler Chevrolet - Schaumburg, Llc in Schaumburg today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (847) 558-1188.
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1230 E Golf Rd

Schaumburg, IL

60173

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Showing 943 reviews

September 03, 2016

Excellent service Nice place been going here for years. Purchased 4 cars here over the years and have my cars serviced here Alway been treated good to me. More

by John Euliano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko, David Escobar
September 01, 2016

2013 Camaro Found a listing for a barely used 2013 Camaro at Zeigler. Very prompt response from their online team with a CarFax and scheduled a next-day test dri More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hess, Rocky Arredondo
August 30, 2016

So happy with my purchase I went to Zeigler Chevrolet to find a nice suv and the salesman Duran was very helpful my husband and I purchased a 2013 Jeep Compass. The sales manag More

by Paige12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duran Shandor
August 27, 2016

Bad customer service I went in there to help my sister with a service problem she was having. I spoke to Guy the sales manager. He was helpful in the beginning untill i ga More

by Angela
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy Cesario
Aug 27, 2016 -

Zeigler Chevrolet responded

Dear Angela, Please accept my sincere apology on behalf myself and our dealership. I am very sorry to learn that your experience with me was less than adequate. I should have handled your sister’s situation differently and directed you someone with more authority in the service department sooner. I understand your frustration at having wanted to speak someone who had the authority to address the problem at hand immediately. I let you down in that regard and for that, I am also sorry. I take full responsibility for the situation and understand why my confusion as how to remedy the situation did not meet your expectations. Normally in these situations the issue is not as complex as what we were dealing with this morning and I can provide an adequate solution to a guest’s problem, however in this case, clearly those standards were insufficient. Please be assured that this type of situation will never happen again. I have put new guidelines in place as of today, which will ensure that any customer, who wants to speak with someone more senior in the service department for any reason, will be directed immediately to the person in the dealership that can assist them. It's very important to me that our customers have access to anyone within the dealership who can help them, all the way up to the Service Director. I regret that I provided you with bad service and a poor customer experience—it is the exact opposite of what I pride myself on. I value our customers and understand how important it is to offer exceptional service. I have already contacted Lars Backman to inform him of your concerns and he will be contacting you on Monday Afternoon to try to assist your sister with her issue. I would like to thank you for bringing this to my attention. It will help me improve mine and my staff’s interactions with guests. Sincerely, Guy Cesario Zeigler Chevrolet

August 16, 2016

Incredible I went to Zeigler Chevy looking to purchase a new Malibu LT. The sales representative Rocky was able to fill me in on the benefits the Malibu could of More

by DS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Arredondo
August 01, 2016

Great, smooth, positive experance Chris got me the truck I wanted, paperwork quickly done, and a thorough briefing on the trucks features. The finance dept was a quick and easy proces More

by James Truscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Powell
July 30, 2016

Buick Bluetooth Bill went out of his way when I had to have the Bluetooth repaired. He also gave me a loaner for a week! Great service! More

by Gary K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Protas
July 29, 2016

Chuck F knows his stuff If you are looking for an honest, knowledgeable sales person who will put you at ease, see Chuck Fioravanti. He listened to what I wanted and deliver More

by KJ Evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Fioravanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Trush
July 19, 2016

Great customer service After we were kick out from another representative, David Escobar came to the rescue and helped us to find out the perfect car for my family. We More

by Martha99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko, David Escobar
July 18, 2016

Customer service Was great.. Helped the family pick a perfect truck!! We are very very happy with David's service. Thank you so much!!! 😊😊 Great services David Escob More

by Selena22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Richko, David Escobar
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