Zeigler Chevrolet

Bait and Switch. CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we wal CLASSIC Bait and Switch. Called thursday to set up an appointment for saturday for a specific Tahoe. Got the first appointment Saturday, 9am, we walked in, waited 40 minutes before "ashley" came over, the person our appointment was with. She never came. Chuck took over and he had our information. The Tahoe that we spoke about was gone, on a dealer trade. Awesome, did Ashley call us, no. So the advertised deal that we saw with them was for a lease of a Tahoe, $3999 down, and $612 a month. Chuck found another Tahoe in the area, with the same MSRP that the one we had, and all of a sudden, we needed $3,999 down and $799 a month. We explained to him why we came in, because of that deal, and he mumbled that the advertised rate is not accurate. I then said your website states you match chicago land prices, i showed him an add from Jennings, that had the same MSRP that the Tahoe we were looking at, $1599 down, $549 a month. He said their are hidden fees in that ad, despite the ad clearly saying no hidden fees. He essentially blew us off, as did the dealership. Very poor experience. The best part of the experience, was getting home, and getting an automated email from Chuck displaying the Tahoe that we "looked at" today, it was the Tahoe they dealer traded away. More

Excellent customer service Rogelio was very helpful when helping me find the right car and a great deal. He worked with me and helped me to get the best deal possible. Rogelio was very helpful when helping me find the right car and a great deal. He worked with me and helped me to get the best deal possible. More

Best car buying experience ever Rocky was great to work with and made our car buying experience very enjoyable. We love our 2017 Chevy Silverado. Rocky was very knowledgeable and eff Rocky was great to work with and made our car buying experience very enjoyable. We love our 2017 Chevy Silverado. Rocky was very knowledgeable and efficient! The Ziegler team was phenomenal and we will definitely be back to purchase our next car from here! More

Unnecessary Repair I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. I brought my company car in to replace the water pump which just started pouring anti-freeze out the bottom of the Traverse. This was a $600 repair. But, Rich Garland added a $2,000 "oil leak" to the bill they charged my fleet management company. This vehicle spends every weeknight on my concrete driveway. If there was an oil leak, I would have seen it on my driveway. It would have been impossible to miss this "oil drip" (his categorization - not an oil seep) without my knowledge. At a minimum, this repair was not necessary. Since this oil situation did not need immediate repair, Rich should have simply advised us to keep an eye on it instead of pushing the repair through. I do NOT recommend this service center. I will never bring my vehicle there again. More

Very helpful and reliable Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in Chuck was Very patient and knowledgeable salesman , made my first time buying a new car enjoyable. Would defiantly recommend and will return to him in the future More

Easiest Car Buying Experience I've Ever Had Amber was extremely helpful and knowledgeable when it came time for me to trade in a vehicle and purchase a new car. She listened to my needs and want Amber was extremely helpful and knowledgeable when it came time for me to trade in a vehicle and purchase a new car. She listened to my needs and wants and got me into a car that matched those perfectly. I was very happy with the way the negotiating went for the out the door price as well as the quick process in the Finance office. I would highly recommend Zeigler Chevy and definitely Amber as your sales person! She was wonderful. More

Dreadful Oh Mr. Joe Reed!!!! After working with our very pleasant salesman Jason for 3 hours. We had the pleasure of working with JOE REED!! What a "treat" t Oh Mr. Joe Reed!!!! After working with our very pleasant salesman Jason for 3 hours. We had the pleasure of working with JOE REED!! What a "treat" this guy is . Not only was I repulsed by his scent of cigarettes that was more important then the car his colleague was trying to sell, but he was the rudest and most insincere person I have encountered in a long while. As an individual with a higher position you would think different. He never said hello or introduced himself and he refused to speak calmly or as if he even knew I was about to purchase a vehicle. On top of that he ended the conversation with slamming the desk and storming off. The hardest part of this to me was the lack of consideration he had for the Jason , who was very polite and just trying to work with us. I will never return here and I told Jason this is principle and I just can not go on with the deal. Unfortunately for Ziegler and Jason they have a bigger problem on there hands. That would be Mr. Joe Reed. This was only one sale but I was also considering a second car to buy. Wow would that have been great for Jason and Ziegler. Well I am off to Bredemann Chevrolet to try again. Do not worry Joe I will send you some pictures and tweet about it later. More

Buyer Beware One of their employees had an accident and damage the front end of the 2010 300 SRT8 VIN : 2C3CA7CW8AH196077 prices at 18,999, that I had put $500 dep One of their employees had an accident and damage the front end of the 2010 300 SRT8 VIN : 2C3CA7CW8AH196077 prices at 18,999, that I had put $500 deposit down on with Jeff Kunz. Once I arrived at the dealership they offered me a $500 discount on the damaged vehicle. They refused to fix it properly and only offered to "piece" it back together. Demetrius Maravelas was rude and totally unprofessional. They stated they would not be reporting the accident on CarFax and have relisted the vehicle on their website for 20,999, two thousand dollars more than before. If they are willing to hide accidents that their employees cause to vehicles I would not trust them and certainly would not purchase anything from Ziegler Chevrolet. More

Fast and easy. No hassles, Amber my sales person was very professional and nice. I did not have to be there for a long period of time. I love my car!!!!! No hassles, Amber my sales person was very professional and nice. I did not have to be there for a long period of time. I love my car!!!!! More